well what can I say. From the Manageress down, these girls go above and beyond, to make sure every little query is dealt with in the most professional and speedy way. Within seconds of my initial phone call, which may I say was handled brilliantly by Bernice, my queries had been sorted and an outing we were planning had been expertly dealt with. Can highly recommend to everyone wanting a speedy, polite, efficient experience. Use the best and you will get the best.

Just returned from a fantastic week staying at the Logamonte hotel, Alcudia. I cant recommend the hotel enough. The rooms were clean, spacious, and expertly attended. All of the staff were friendly and helpful The food and the organisation in the restaurant was the best we have encountered on an all inclusive holiday, simply 5 star. The entertainment ensured adults and children alike were catered for. Superb holiday, thank you Tui. Looking for next year already. Best wishes

I have just returned from cala font hotel cap salou and enjoyed every minuet of it . the hotel was excellent and special thanks go to the young lady who looked after us. i mean of course the Tui rep she was wonderful nothing was too much trouble and would strongly recommend her for rep of the year well done and thanks T U I for a wonderful holiday.just a small point not good for people with walking problems

I am writing this review because I feel that Thomson Holidays although not the cheapest but the best. We have just returned from the Hotel Rocamarina in Cala'dor MAJORCA and I would recommend this hotel to anyone for its cleanliness location and fantastic staff. Also the resident duo Alter Ego were fantastic. Also all the Thomson staff were amazing. The flight over was good the flight home was excellent lovely cabin crew, informative flight deck. This is my third holiday to this hotel this year, and I will certainly be going again in 2017. Keep up the good work Thomson's. Kind regards

We have been staying at the Rey Dom Raime in Santa Ponsa in Majorca for many years, it's been just an O.K hotel. What a lovely surprise this year, it has been revamped, modern, lovely roof top pool and beds. Friendly staff, reception staff very helpful and friendly. I had planned my second trip with girlfriends and felt very happy I had chosen such a lovely hotel, which they loved. A once gift of a bottle of wine and fruit was sent to my room thanking me for visiting again. Food very good with lots of choices each evening.

Wow, what can't I say about this resort. Just returned after 2 weeks from 2nd to 16th July 2014 to the Sirenis Aura. From the time I arrived at the resort to boarding the aircraft 2 weeks I couldn't find anything to complain about. The Staff on the Reception Desk were extremely friendly and happy to help in any way they could. The room was big, bright, airy and clean. Bedding changed every 2 days and towels changed daily. Rooms serviced every day except Monday. Plenty of sun beds around the pool and the 4 pools were suitable for all guests to enjoy a swim or just to cool off. The Waterpark is fantastic for the children and adults and well manned with Lifeguards. Every evening and early morning the whole area was washed down and cleaned ready for the next day. The Restaurant was absolutely incredible with so much variety to please everyone. Breakfast:- Bread freshly baked daily and a wide variety of different types of bread from white, wholemeal, seeded, and all different kinds of rolls. Cereals from sugar puffs to muesli to porridge to name a few. Cooked breakfast if you so desire and freshly cooked omelettes and pancakes. A Continental Breakfast is also available if preferred. Soya dishes available. Lunch:- All different salads, fruit and hot food available including meat and freshly cooked fish. Dinner:- a wide variety of food from curry to steak, to fresh fish. Jacket potato and an amazing variety of fresh vegetables available. If you have a sweet tooth the desserts and ice-creams are to die for. Also available are fresh fruit, chocolate fountain and cheese. Hygiene is second to none and hand wash available when you enter and exit the dining room. The Snackbar is available from 10:00-18:00 providing pizzas and an a wide variety of freshly cooked food so nobody needs to go hungry. The Bar Staff are amazing especially Marina, Mercedes, Estefanja, Oscar, Marisa, Soranya and Laura. They are all very friendly, pleasant and can't do enough to help you and very attentive so you don't have to wait too long for them to serve you at your table as well as at the bar. The Thomson Staff are amazing especially the Kids Club Staff:-Jaffa Cake Jordan, Jammy Jess, Mitchelin Man, Wig Wam Sam, Danner Kebab, Diva Dan, Sunshine Sammy. They work tirelessly with the children and provide a fun environment for the children. The Entertainment Staff:- Josh, Annie and Ashley are lovely and work so hard providing entertainment around the pool and on the stage in the evening for the children and grown ups. The Reps Alex and Emily are always on hand and very helpful. The Photographers Maddalena and Alexis take breathtaking photographs. They are the best photographers I have ever met so make sure you bring plenty of money with you. So as you can see this is a perfect place to go on holiday and believe me I have been to many places in the world and this ranks number 1 in my book. I definitely will come back. Thank you Thomson and The Sirenis for a wonderful, wonderful 2 weeks.

Brian & Jean from Stoke-on-Trent Went to the Santa Lucia hotel in Palma Nova Majorca at the end of August. Had a really good holiday,the hotel was ideally situated for both Palma Nova and Magaluf.Read some reviews that said long waiting times for drinks if you are all inclusive. As we were all imclusive I would say I waited no longer for drinks than in a busy pub at home or a busy bar abroad. I found most of the staff friendly and helpful,obviously as with back home not everyone serving was full of the joys of spring but this is the same anywhere. We found the food very good and although repetetive there was generally a good choice. The only downside for me at the hotel was the price for a safe which at 61 euros for 10 nights is more like extortion than a reasonable price. That said we are going back again next year and will again pay for a safe.. Overall though good value for money.

JUST RETURNED FROM A WEEK AT CONCA PARK SORRENTO. THERE WAS FOUR OF US IN THE PARTY.WE HAD ADJOINING ROOMS AS REQUESTED WITH A CLIFF VIEW.EXELLENT ROOMS VERY SPACIOUS.LARGE BALCONIES.CLIFF VIEW NOT A PROBLEM.3 HOURS OF HOT SUNSHINE EVERY AFTERNOON. ENTRANCE TO THE HOTEL WAS VERY INSPIRING UP A LONG TUNNEL, AND IF YOU WERE NOT FOR WALKING IT, THERE WAS A BUGGY TO TAKE YOU UP.PLENTY OF ROOM EVRYWHERE BIG LOUNGES,SITTING AREA OUTSIDE IN THE GARDENS,SWIMMING POOL AREA LOOKED GOOD BUT DID NOT USE .DINING ROOM WAS EXELLENT,WITH FLEXIBLE EATING TIME BETWEEN6.45AM TO 9.00AM FOR BREAKFAST AND 7.00PM TO 10.OOPM.ALL FOOD WAS BUFFET STYLE FOR BREAKFAST AND DINNER.EXELLENT CHOICE OF FOOD.OMLETTE FRIED EGGS BACON SAUSAGES AS WELL AS ITALIAN STYLE BREAKFAST ALL FRESHLY COOKED WHILE YOU WAIT.DINNER WAS THE SAME PLENTY OF MEAT AND VEG AS WELL AS SALADS PLENTY OF CHOICE FOR EVRYONE.SWEETS WERE TO EVERYONES TASTE.STAFF ALL VERY PLEASANT.WE HAVE BEEN TO SORRENTO QUITE A FEW TIMES OVER THE YEARS,BUT OUT OF THEM ALL THIS WAS THE BEST. EVERYTHING WAS ABOVE EXPECTATIONS.ALSO YOUR REP SIMONA WAS HELPFULL AND INFORMATIVE.EXELLENTAND THANK YOU

We have just returned from the timanfaya palace hotel lanzarote. One little complaint first. We asked for a room with a garden view but got a room that you could view down to from the garden, which we were a bit miffed about. But we can honestly say it didn't affect our holiday. The actual room itself was lovely and it was cleaned every day, the hotel was superb, the facilities are great, the pool area is very good , the cafe and restaurant are lovely, in fact everything about the place is superb, we went all inclusive and were shocked at what was available to us. But the one thing that made this holiday that little bit extra special was the magnificent and friendly staff, the entertainment team were good , but the waiters and waitresses were made us feel like they were there just for us and always had a smile on their faces and were so polite and were also willing to have a laugh with you. All in all we absolutely loved our stay and will be going back there next year for 2 weeks

we would like to thank thomson for the excellent cruise which we have just had on the thomson MAJESTY.EVERYTHING about the cruise was 100%.WE found the ship to be very nice INDEED. we had an outside plus cabin which i strongly RECCOMMEND.THE service which we had from all the crew was FAULTLESS.THEY were all very friendly and could not do enough for YOU.THE food was very good as so was the ENTERTAINMENT, we enjoyed all the shows and we would like to congartulate all the entertainment TEAM.WE did the adriatic explorer and italian flavours itineries and they were both EXCELLENT.WE found evry port of call very nice and we liked them ALL. once again thank you very MUCH.WE are looking forward to our next cruise with thomson next year which we have already booked & are going on the thomson CELEBRATION. incidentaly this was our 6TH cruise with thompson and have been pleased every TIME.ONE last thing we would like to say is that evryone we spoke to during the cruise all agreed with us in saying what an excellent time we were HAVING. REGARDS, margaret & carmel navarro from northants

We went to Kefalonia this year with Thomson and were really please with the whole experience. Its been a while since we used a package holiday firm. We started to book our flights and hotels seperately some years ago as that was the cheaper option but as Kefalonia is quite specialist we decided to take a package holiday this year and we rae pleased that we did. The flight was great and it was nice to get off the plane knowing that the tranfer to the hotel was taken care of. This was great for us as last time we went away to Barcelona the taxi from the airport cost nearly as much as the holiday! The accommodation was exactly as the brochure described and we had a great time with the kids. We have had a bad experience in the past with another TUI firm First Choice but guess that could have been a one off as Thomson were great.