Where do I start. First of all the hotel is well away from the hotel zone so you have to travel miles to the night life.
The lobby looks dusty and ancient. The reception staff were not very welcoming I thought.
Hated the food as there was not enough choice and the pool area was tiny!!!!!
I booked a junior suite and it was one of the worst rooms I have ever seen. It was dull and you couldn't even swing a cat in the bathroom.
As soon as I arrived I demanded to be transferred to another hotel. They moved me the next morning.
If you're planning to go to Cancun to be near the night life or to stay in a sophisticated, modern and chic hotel, then don't stay at Blue bay.