written by Olliekjaw on 03/01/2023
I purchased a car for my Wife for Xmas. The whole team were extremely helpful, going above & beyond to help me with this I would recommend Car World to everyone considering a new car.
written by LilliannaHiggins1962 on 05/09/2020
Werry satisfied with service from car reservation till pick up the car I am really appreciate the assistance from phone call till I have picked the car up. The finance assistant also superb person to set the finance with, I get lots of advice from finance advisor. Car looks stunning even, the car is not a super car. Thank you so much
written by Gibbs456 on 24/04/2020
Always happy with the high level of customer service and the friendly staff! Will definitely be buying many cars from them in the future!
written by Ctilsbury on 19/01/2016
The day started out to be gloomy and windy on a Saturday morning, it took almost 2 hours to get there by public transport so by the time I arrived I wasn't in the best moods. I was met by a cheerful salesman. Not the pushy stereo type most people imagine car salesman to be, but friendly and helpful. As I had already been on their website the day before and selected the vehicle I was interested in (I would recommend that you do this before as it will save you time and shorten the whole process) It was only a matter of minutes before he had my details on screen and off to inspect the car. I was left alone to take a good look at the car and prod and poke as I pleased, with no watchful eye putting me off from looking properly. After a short but satisfactory test drive it was down to the paperwork. Again, a friendly and helpful sales man. I spent some time in the finance department finalising the transaction. All was sorted fairly quick considering it is was a Saturday and getting busy. By 3.00 pm I was driving my new car home. Overall I would say it was a simple stress free process. I certainly left in a far better mood than when I arrived.
written by Ateeqah on 18/01/2016
I had been searching for a bmw and found a suitable model on auto trader at carworld. As it was just in, they had not posted photographs on the website, All the stock is immaculately presented in a spotlessly clean and pleasant environment. Your free too look around the vechiles without being pestered, but staff are on hand once you require assistance or further information. The car I was hoping too see had been prepared for sale and was waiting to be photographed that afternoon. I was given the keys and left too look around the car at my leisure and then introduced to a salesman to arrange a test drive. The salesman was friendly, polite, professional and kind. I am pleased to say not pushy at all. The warranty options were explained in full and I was able to make an informed decision as to the level of cover I would take . When I returned to collect the car the experience was more like you would expect buying a brand new vechile from a branded dealership. All the paperwork completed and explained and then taken to the collection where the car was set aside from the other stock and I was then shown around the vechile inside and out. Throughout my experience in carworld all the staff I have dealt with have been very friendly. I would recommend this dealership to all my family and friends Once again thank you and I will definitely come back
written by on 03/01/2016
Fantastic detail and speed of service allowed me to feel confident very quickly with the team and the car I purchased from Carworld exactly the service I was hoping to get! I would recommend Carworld
written by ruthgreeney on 16/12/2015
I had been looking for a new car for some time and after finding carworld on Autotrader, I will 100% definitely be going back in future. The car is fantastic, even better than I could have hoped for and the service I got was brilliant, could not have met a more honest and fair car dealership always willing to go the extra mile, I went to view the car on Monday and bought it the same day I was that impressed by it.
written by Kahmed1 on 16/12/2015
Excellent customer service from the finance guys. They arranged the finance for my new car and kept me informed every step of the way. They are passionate about what they sell and care about ensuring you get the best deal for your budget. Just to add this is my 2nd car from carworld and it won't be my last!
written by jamesmcGill1 on 15/12/2015
I purchased a Ford Focus from carworld, called them they seemed very helpful but then I read the reviews and was a little put off but I thought I would give them the benefit of the doubt .The car was as described and was far cheaper than most cars on autotrader, the salesmen i spoke to was happy to take his time and go through the service history and show me the car inside out . I just wanted to leave my feedback so people know sometimes you need to give it a go instead of being put off by some people who may just not got what they wanted. thanks carworld for making this such a easy choice for me
written by john.stoney on 15/12/2015
Shopping for cars is usually a stressful experience, however at carworld we were able to shop at our own leisure, without being hassled by any sales people, when we made our choice of car we approached a very happy chap who was very knowledgeable and more than happy to help. highly recommend carworld
written by abbiefreeman1 on 14/12/2015
I found the salesmen at carworld extremely friendly and approachable. they assisted me in choosing the car the fitted all my criterias, there is a large choice so it helps having such experience staff.
written by robert.smithy on 12/12/2015
Brilliant experience, it was so quick and easy to drive away same day which was exactly what i needed as old car broke down, staff was extremely helpful and finance figures fitted well within my budget . thanks carworld
written by on 04/06/2015
We just purchased an auto from Carworld, and the experience was quite painless overall--especially when compared to other used car dealers. There was no pressure while searching for a car, and the salesman we worked with was more than willing to let us look at and test drive any car on the lot. Throughout the entire process, the salesman remained friendly, honest, and patient. We felt he went above and beyond expectations to make us feel comfortable and happy with our new purchase. Now, hopefully the car will run well and continue our favorable experience!
written by on 17/05/2015
Purchased a new car after sadly having my lovely car written off. Found our sales person more than happy to help me through this process of not only securing the car I wanted to keeping in touch with awaiting from news from my own insurance company to making sure all my needs were met to more than my expectation. With surely be purchasing a car both for my son and daughter in the near future . Couldn't fault anything
written by JaneForde on 23/02/2015
We received a warm friendly welcome. We were able to look at the car we wanted without a pushy salesman following us around. All the details on the car were displayed appropriately and easy to understand. The person we dealt with was very knowledgeable, easy to talk to, answered all our questions even though some were silly ones and in our opinion we could not have received a more impeccable service from him. We bought the car on finance and got a fair trade in price. Our finance person bent over backwards to see that the finance went through and met our needs without stretching us. We were advised on what was recommended in terms of warranty etc but if we said no to any added extras, there was no pressure for us to make a decision we didn't want to do and no judgements were made. Overall the service we received was exemplary and would not hesitate to highly recommend car world in Peterborough to anyone.
written by MJWheeler on 02/01/2015
Like most hard working people my time is pressures so when I get time off the last thing needed is to spend days looking for a car. So when I arrived at Car World car supermarket it was just the place for me. First greeted warmly by the receptionist who explained how they worked. Then showing me where I could get a nice cup off coffee and where the rest rooms were located. I was actually there to see a specific car which they did have in stock not surprised as there stock on sit is endless, however this car was still in there preparation centre and not on display. They made arrangements for the car to be moved over to the showroom which I thought would take forever but before I had taken a sip of my coffee the car was there. The car was a little dirty and the sales manager promised it would all be sorted out before collection and he provide to be true to his word it was spotless when I collected it. When collecting the car it was there ready and waiting everything as promised. The handing over of the car was completed by Ami and was easy and effortless. I would certainly recommend Car World to my friends, the experience was a very pleasant one no hard sales not pressurized. Clean well presented cars with warm reception area with refreshments. Big thank you to the staff at Car World Peterborough
written by Btrenoweth on 13/12/2014
Offered excellent service, no pushy salesman left to view the cars at my leisure, welcomed on entry not hounded. Brilliant service, made looking around the car, test drive and purchase simple and very informative on the car itself including details of history. Very happy with my new car and everything done for me.
written by SWatterson on 03/12/2014
First experience of using a car supermarket and it was excellent. Loads of good quality cars to choose from, no pushy sales people, just great cars at sensible prices. We found our perfect car and felt more than confident in purchasing from them. Our particular salesman was so helpful, he certainly went that extra mile to make sure that we were happy. Everyone was very friendly and personable, with clean and tidy premises, cars well displayed and plenty of opportunity to wander and 'just look'. Our car was available right on time, with a full mot, warranty, with a full valet. Just perfect! I would wholeheartedly recommend this company to anyone who is looking for a good sound car and has maybe had bad experiences in the past from smaller garages, as we had. It was so nice to drive away in a lovely car, confident that we'd got the best deal for our money.
written by Shawnyb53 on 12/10/2014
This is our 3rd car from carworld. Everyone makes you feel at ease as soon as you walk into the showroom. The salesman we dealt with was 1st class. A##y and A###m ( you know who you are) were both brilliant. We liked the fact everything flowed so smoothly. Everyone pulled out all the stops to make it happen. We WILL definately be getting our next car from CARWORLD. Best regards to all
written by Sue162 on 10/10/2014
The sales people are very friendly & not at all pushy!. You are made to feel very welcome as soon as you walk through the door. I was given the keys to the car I was interested in & was able to take it for a test drive on my own. Collected my car today which was quick & hassle free.
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