www.primark.co.uk is an information site for Primark with a store finder, sizing charts and sneak peeks of some of the items coming to stores.
If you are looking to review a Primark store then please head over to our high street shops category.written by Truful on 20/03/2020
An elderly family member bought my 7 year daughter some leggings and a top, as she Is tall for her age they didn't fit. My elderly family member couldn't find the reciept so within a week of the purchase I tried to return the items not for a refund but an exchange, they still had tags and labels on them and you could clearly tell they were from primark.i was not even allowed an exchange at the till, I contacted customer service who told me the same. I will never shop there again as my elderly relative has wasted money. I used to be a regular customer not now, there is absolutely no decency within the company morales only to make money on their cheap over priced merchandise and after this myself and some of my family members who where discusted at me not been able to get an exchange will not shop there again either!!!!
written by on 10/04/2012
We have a Primark store in Oldham Lancashire, i visit the store around once a month as I have always found the tills qeues to long anyway last Saturday (Easter)it was early hardly anyone around so i nipped in got a few items and headed for the tills, wish i had not bothered! There was about 9 peple in front of me and quite a few behind me! ONLY 1 TILL OPEN (it was the same up stairs)after about 5 minutes someone else came on to a till by this time there was now about 15 people behind me waiting to pay, on the shop floor you could see other members of staff catting to each other, laughing and walking around, no one seemed to be doing much'Work' hen i got to the till there was no 'sorry' to keep you, infact nothing was said, she just tilled in my goods, there was a'manager' to the right of me when i said you have only 2 members of staff on tills, lots of other staff seems to be walking about on the staff floor, the manager said well they won' be doing nothing!!! by this time i had qeued for 10 minutes there is now a larger number of people waiting to be served, i was pretty mad! once served I said, it would have been nice to have heard sorry about the wait, i then went onto say the customer service is rubbish and i will not ver o into a primark store again, terrible customer service and i will not ever go into one again
written by on 10/11/2010
Primark is shocking, i bought a fur coat from there the other week and its already fell to pieces. Stop being bloody cheap skates people & get your arses to asos.com or topshop. You pay for quality not quantity
written by on 13/05/2010
Website is pointless!!! YOU CANT SHOP THEIR!!!
written by on 27/04/2010
Dear Primark
I cant find any thing on your STUPIED web site! I would defnutly NOT recomend your website to a frieand but i whaould recomend your shop! you dont seem to have a lot of 10-14 sized clothes any more i would rather go to derrys the primark and most of the stuff i bye at your shop breaks if i were you i would take more care of your items that your selling! I would like to know who and where the things are made because other wise we are paying you to pay pore children to make these rubush clothes (exsuse my french!)
im appaled:[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[
please improve:[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[
love Chlo :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[ :[
written by on 17/04/2010
primark is ok if you dont mind buying clothes that are gonna fall to bits a few weeks down the line...but other than that theyre great. webiste....what website???? pointless.
written by on 23/03/2010
i have tried to find primarks website for years now and thought it was just me, but quite clearly it isnt...its a pitty that their website isnt up to date and user frendly beacause they could be making so much more money.Their clothes are awesome and cheap, but the website is terrible...we in 2010, surely you can do something better primark???
written by on 02/03/2010
It is not an online shop, if you can't shop there!!!! This site is just an information site? What is all the fuss about.
written by on 26/02/2010
There is no online store!!! What are people talking about???
You can't buy anything all you can do is look at a couple of dresses from the range which are horrible and a size guide!!!
I bet the other reveiwers who gave it 5 stars must have designed it!!!
It is a shockingly awful site don't bother even trying!!!
written by on 22/02/2010
The actual primark shop is brilliant, but the website is totally rubbish- in fact the worst online shopping site ever. You cant even order clothes, it just tells you stupid things like ethical trading or whatever. its not like anyone believes them anyway, they use kids as slaves in sweatshops. Also YOU CANT EVEN ORDER CLOTHES- RUBBISH!!!!!!!!!!! I WOULD LIKE PRIMARK TO CREATE A SITE IN WHICH YOU CAN ORDER CLOTHES!!!!!!!!!!!!!!!!!!!!!!
written by on 11/02/2010
I believe that the Primark website is a awful website as it is hard to use I could not view the clothing as I was unable to find the coreect way to do this and I was unable to order my goods due to the fact I couldnt find the clothing. I also found that there was no viewing there clothing all there was were usless things like if you would like to apply for a job. I personally would perfer to go to the shop with I hate to do as I found it a complete waste of time and gave up on even veiwing the clothing at the end as i found it vertally impossible to do . I was not at all happy with the website and shall not be returning to the website for future shopping nor would I pass on the website infact I would tell my friends family ect. quite what a waste of my time it was .
Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.
We will email you when the question is on the site
Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.
We will email your when your answer is on the site
Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.
We will email your when your answer is on the site
Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.
We will email your when your answer is on the site
As rated by our community of reviewers
Misteex's Comment
Written on: 19/02/2017
I totally agree! Just been on primark website for first time and will not be going back. Was not a smooth experience. I typed in summer clothes into the search and what I got was loads and I mean loads of various links such as women 16 collection, women 15 collection, summer rebel and summer sounds whatever that means? Clicked into the summer 16 collection and was shown about 5 items dressed on women in poses that did not show the items off properly!!!! All I and everyone else want is to be able to see all items in one link and shown in a way that the viewer can see exactly what they might be buying. Oh and I quickly realised could not even order online! What's the point in that? ??? Sort it out Primark