written by Briggs225 on 28/03/2015
Good quality customer service and efficient telephone manner with good knowledge
written by Gibson369 on 27/03/2015
Professional helpful with sound information. Quick service. I would recommend to anyone
written by 444Kenny on 25/03/2015
I would definitely recommend using Qwerty Travel, the staff are helpful, friendly, and efficient.
written by Irene72 on 24/03/2015
I couldn't confirm my booking when I first book over the phone because I haven't confirm my holiday dates at work. Staff rang back and I was happy to confirm my booking and make payment. Helpful with alternative hotels and dates.
written by Fourniervk62 on 24/03/2015
Internet add did not compute with what was actually available, shame a good deal could have been a great deal.
written by Aubree300 on 23/03/2015
The member of staff was extremely helpful and informative. My only disappointment is that I have not yet received an email confirmation of my booking. I have dealt with other companies who send a confirmation out within a few hours.
written by 22Potter on 23/03/2015
Spoke with a male member of staff and despite ringing him back on numerous occasions regarding availability he was calm, precise and solid in his information, can't wait for our trip to Prague now
written by mbates62 on 22/03/2015
My City Break to Prague was really easy to book with Qwerty Travel and I am really pleased with the package but I cannot work out how they have arrived at the invoice figure and I cannot seem to get speaking with anyone about this and have emailed but no response. The figure taken from my card was not the agreed figure - it is also not stated on the site about the £15 booking fee and I am still not sure if this is in total or per person? Also - it states on the site a 2.5% fee for using a credit card yet I think I was charged more than this - possibly 2.75%? Not sure what is going on but would really like to speak to someone. When I 'phoned they said I need to speak to admin who are only there 9-5 - I cannot do this as I work in an open plan office and it is difficult.
written by Jaidyn491 on 21/03/2015
We were looking for an all inclusive deal, so having used them at least once before, we called, were given 2 suggestions, and we were able to research the places ourselves then. Next day, choice made, all booked. So far so good!
written by CampbellCowan on 18/03/2015
found staff to be very efficient and friendly. Would recommend Querty travel to book flights or holidays.
written by Conwy51 on 14/03/2015
Just booked a week at The Grad Palladium White Island Resort and Spa Ibiza. Qwerty Travel operator was very helpful in finding the best flight and hotel. This is our second holiday through Qwerty and we'll definitely book again. Can't wait to go, thank you.
written by IsraelMendoza on 14/03/2015
Prompt answer on phone, alternatives to flights sorted out, quick and easy service. Nice one.
written by Giana1963 on 19/02/2015
Travel documents did not arrive onto our gmail account, despite 2 attempts at source so we were getting concerned. This was resolved by a very helpful member of Qwerty staff. It was though, lucky that we had an alternative email address - there must be some issues at the senders end.
written by Esther450 on 17/02/2015
It was smooth. Disappointed had to travel from alternative airport for price quoted as Travelzoo didn't state that. Qwerty handled it all well.
written by 167McLaughlin on 15/02/2015
Everything done proffessionaly. Thanks. Very helpful, efficient, quick responses to all questions
written by nbNapier342 on 15/02/2015
agent who took my booking was helpful. gave me useful information and advice. also suggested some ways to improve our proposed visit.
written by Gordont136 on 04/02/2015
Qwerty have provided me with the holiday of my choice at a competitive price. I found Qwerty through friends who were pleased with their holiday the previous year.
written by on 02/02/2015
Efficient contact. Original offer had closed but a revised offer was rapidly made available, including tour bus pass. Looking forward to the trip.o
written by McElroy1947 on 30/01/2015
All OK, prompt and efficient, paperwork all arrived. Lets see how the holiday goes
written by Dianax47 on 30/01/2015
Booking was done fairly seamlessly. There were recommendations and options given and overall a good experience.
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