Smyths Reviews - www.smythstoys.com

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Latest Reviews

★☆☆☆☆

“Disappointed ”

Written on: 09/10/2017 by Deepsidhu (1 review written)

I wanted to buy the toy dolls for my doughters its called lol dolls.went to the store and got tell by the staff sol ld out its due between 5th of October to 12 of October.went to store on 5th and rudly get tell by the staff member in kilmarnock that nothing we can do,deal with some 1 else.i hav checkd online and try to reserve it and website wouldn't let me do that eather. Other day i phone the closest store about 10 miles from irvine women said she will go and check and got hanged up.phoned… Read Full Review

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★☆☆☆☆

“Girls light up scooter”

Written on: 05/05/2017 by Shields183 (1 review written)

Will never buy from Smyths again. I bought a light up scooter for my 5 year old daughter £34.99 and within 4 months all the bearings on wheels fell off and was dangerous to use. The store manager in Bournemouth would not come to shop floor and instead told the shop assistant to say it was wear and tear. I contacted head office and they where also very rude. I am now taking it up with consumer rights as it's disgusting how they treat customers. Disgraceful. Back to Toys R Us I'm afraid as I've… Read Full Review

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★☆☆☆☆

“Lucky dip!”

Written on: 09/10/2016 by sayitasitis2012 (22 reviews written)

Expecting to be ripped off when purchasing anything from the Disney Frozen Range, I feel they have surpassed there exploitation of the paying customers and their little children. There are 6 figures, Anna, Elsa, Sven etc. to be collected to complete the set. £2.99 each, which is palatable. What is not palatable is that you do not know what you are buying. In effect it is a lucky dip costing £2.99 a go. Something similar to picking a duck out of the water with a number underneath which… Read Full Review

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★☆☆☆☆

“Faulty ”

Written on: 29/03/2016 by frankiesinclair (1 review written)

I purchased online an accessory set for my daughters playhouse for her birthday. ( washing machine /cooker etc) The delivery was quick so I was happy. We unpacked the items to find that one part was broken so it could not be assembled. I emailed Smyths and did receive an email straight back apologising and asking me to let them check with their 'buyers' as to if they have the parts to send. A week later I had a response saying they didn't have any spare parts so couldn't help - I would need to… Read Full Review

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★☆☆☆☆

“Angry and Frustrated”

Written on: 05/11/2013 by missmash1 (1 review written)

Purchased a Bubble bike online, payment taken immediately, given a WSU number, but when I tried tracking the item, no such number existed. Contacted Smyths on Facebook and received a call immediately. Was told the tracking stated the courier tried to deliver without any success??? Where??? and were to try again the next day. Here I am, sat at home waiting and waiting and waiting. I've now given up and waiting for tomorrow to follow up. Am I expecting any positive outcome? Of course not.Not… Read Full Review

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