Getbike, Ealing, London Reviews

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Getbike, Ealing, London
★★★★☆
4.3
85.0% of users recommend this
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“Before do any work ak Estimate in WRITE !!! ”

★☆☆☆☆

written by sciaia on 05/08/2015

Before do any work ak Estimate in WRITE !!! If you want to do some motorbike work at your motorcycle ask a estimate in Write this company OR YOU WILL HAVE MANY PROBELM WITH THIS GUYS !! If you can go to other place !! will be better !!

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“disappointed, utterly.”

★☆☆☆☆

written by johhnydash on 30/08/2013

Totally disappointed. Supposedly there was a 'free' recovery service within the M25 for hires. Called up S.O.S Recovery to only find out that no agreement was in place. I was stuck in a dodgy area at around midnight and had to walk for nearly half a mile to a cash machine to withdraw £100. Its now 159 days since I paid out and they have no interest in refunding the expense I was put to, would seriously consider if this is the type of company you want to hire from. When I mentioned that I would like a refund I was called "wishy washy" - what does that even mean!?

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“Don't bother trying to register via a Groupon!”

★☆☆☆☆

written by Ash8 on 28/01/2013

Was bought a CBT session as a present. On calling was treated quite pooly on requesting a Saturday as apparently they all booked up straight away. As an alternative she suggested I book 'on a weekday before the weather improves'. Because my idea of fun is to be trained on a bike in wet conditions! Was made to feel like booking via Groupon was a mistake/my own fault. Other than calling periodically to try and catch a cancellation no real alternative was given. My girlfriend feels pretty bad about it as I'm left with a worthless Groupon. My suggestion is if you are going to market through Groupon you make adequate provision to do so. If the idea was to generate business through network marketing I certainly won't be recommending them and I imagine I am not the only one.

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“Fail you to make money - Don't go here”

★☆☆☆☆

written by on 11/08/2011

They purposefully fail you by picking minor mistakes and ask you deposit more fee to get more training. I've bike license and car license of two different countries and a biking experience of 15 years but they failed me twice so I said them get lost as they did the same with couple of other fellows. I've driven on motorways, mountain areas with single road of two traffic for several years but they didn't give me the CBT... According to them it's dangerous to put me on the road. GTH

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Getbike's Comment

Written on: 20/11/2012

The course content and structure of the CBT training day is rigorously set and enforced by the Driving Standards Agency (DSA). An instructor (who is independently assessed by the DSA) is required to answer the question ‘are you reasonably confident that this person (student) is ready to ride on the road on their own?’* The 5 elements of a CBT must be completed in order and for a student to progress to the next element, the instructor must be satisfied that the student, despite experience, is competent enough to progress. In a small percentage of cases, students require more practice and are often asked to attend another CBT at a discounted rate. This is clearly laid out on our website under the CBT section and Training FAQ’s. It is not a money making exercise as students returning at reduced rates takes the space of a full fair paying customer. Instructors also have no responsibility to generate revenue for the company as they only wholly responsible for delivering the regulated course outlined above.

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