written by noozes on 04/07/2011
Bought this machine when my son was 4 days old, and almost exactly on his 2nd birthday it began to be faulty. Faults are:- 1.Wont accept conditioner 2. Says E07 all the time, to get round this and unlock machine have to switch off or set to the drain programme. 3. Fills up with water when door open and machine not in use. 4. Now saying E02 5. Washing soaking wet after prog has run and have to respin. I have decided to not bother getting it fixed and to just replace. I don't buy extended warranties and the call out and parts would equal half a new machine.
written by on 13/02/2011
Similar to other users we were let down by a fault(s)of the 714 after two years six months of use to the control module(main Dial)and the door mechanism. Our laundry was trapped inside for days before we had a visit. We saved by not getting out extended warranty from the outset because we would have been paying for 18 months until it had developed a fault and although the charge for this repair would have cost £115, it was waived as we subscribed to their warranty plan for an additional year which will cover any eventuality for £14per month. Good value in some respects but I will most definitely choose a 'German' brand next time for reliability, vors sprung durch technik! Furthermore, the display can give out erratic readings at times, so ignore them. Also, it takes ages just to spin something if you've done a 'Hand Wash'. On a plus side it does have good features.
written by on 05/05/2010
owned this machine for just over one year now, and has broke down 3 times already with heater problems now its out of warranty by one month and has broken down for the fourth time with the same problem. Would not touch this machine with a 10 foot barge pole
written by tpul23 on 20/11/2008
Would not have bought this Hoover OPH714D if I realised the spin was so noisey. That's a shame because it spoils a good machine
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Tpul23's Response to tpul23's Review
Written on: 17/12/2008
Still not happy with spin whine. Even next door neighbour can hear it screaming like a banshee. Contacted Hoover again. They sent an engineer who says that's how they sound... I don't have delicate hearing It's not me as others have commented on the noise. As for the cat she goes into hiding when it starts. Mind you if the shrill went up one more pitch, then only she and dogs would only be able to hear it... which would be a blessing for us humans.<br/>Anyway, if you want a washing machine that sounds like a jet plane taking off on a long haul flight then this is for you. If, however, you value your sanity and ears... keep clear of this machine