A lot of hassle filling forms sending back waiting two days for a reply. Get email to say sign forms and please ring to go though to avoid mistakes, rang they said just sign and send back, couldn't wait to get off the phone. Next day forms wrong sign again, approved finance everyone happy then phone to say that made a error can't approve unless partner is joint borrower more forms to sign send back, then wrong again, signed and again and again eventually they agreed. A lot of time wasted.

Not a bad service, but could be better. Didn't send all the paper work together, didn't always answer the phone. The women I spoke to we're not very helpful. A man I spoke to was very good. Kept me informed.. told me what to sign & send back it took five days to complete. But can't pick my car up until Monday Because the money has not cleared as paid on a Friday. I wish all the staff new what they were doing.

Well it was all good to start with got excepted and got ball rolling ! Was told have car by Friday if all goes well and it was on Monday !! Sent all paper work in and every time I had to speak to someone different ,people ringing up to talk about what we already done and agreed.it was promised that I could have my car Friday then told it would have to be sat and it's now Monday and I still don't have the car and they saying it should be today !!! Who knows if I could I would go back and use the finance company the garage had as he would of let me have the car as soon as they had said yes !!!! Gutted now