Hard To Find www.HTFR.com

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Hard To Find www.HTFR.com
★★★★☆
4.5
89.0% of users recommend this
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  • Customer Service

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“Still waiting ”

★★★☆☆

written by jzChavez297 on 03/04/2016

I'm still waiting for it .

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“not great”

★★★☆☆

written by 462Johnson on 24/12/2015

Sent a different vynal to the pic that was showed.. wrong remix sent ..

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“Vinyl”

★★★☆☆

written by Evie482 on 23/12/2015

I ordered 2 records off HTFR and an advertised a record was not in stock. So they sent me 1 record with postage for that record and store credit for the out of stock one. I felt they could have contacted me before sending the record so I could pick another record to get the postage of more than one record at £4 instead £2.69. For the out of stock record I had a refund and order 2 more records so I had to pay postage twice. Apart from this the service was good.

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“Ordered 3 records, 1 was woefully short of being...”

★★★☆☆

written by Schmittzb371 on 28/04/2015

Taking advantage of their recent half-price promotion, I ordered three records. One was in visually poor condition and played as bad as it looked, one other was so-so, just about acceptable and the third was what one would expect as a decent record. In addition, the picture sleeve for the poor condition record was missing; neither the condition nor the lack of picture sleeve were mentioned in the sales listing on their site. Finally, having purchased off of them before on Discogs, I was wee bit suspicious that they had increased the prices of their stock prior to advertising the promotion as the prices of the identical items as sold via their Discogs storefront were lower on all three counts. To their credit, after contacting them and offering to take pics or send audio, they sent a refund for the single record without requiring me to send any evidence nor requesting it be sent back although I did make it plain in my complaint, that if they wanted it sent back then they would have to pay for the cost of returning it. Overall, a little disappointing, probably won't bother ordering via their own website again unless the prices are a lot cheaper than via purchasing from their store on Discogs as I would rather be able to have the option to leave feedback.

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“Delivery too slow”

★★★☆☆

written by Greenwood439 on 24/09/2014

If you need these urgently for a gift then do not bother. My ones arrived late so I would have been better off putting cash in the card.

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“There are better places to go these days”

★★★☆☆

written by on 25/02/2014

HTFR used to be the place to go for finding that once lost tune from your record bag. Now their are lots of very competitive alternatives you will find that HTFR have over inflated prices. HTFR is still worth a visit, especially for the collector who wants a perfect sleeve but do check out the other online shops as well. Discogs is a great resource with independent sellers selling records at very reasonable prices through the website. I could have paid 1/3 of teh price for my latest vinyl purchase if I went to Discogs first.

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“Last time customer”

★★★☆☆

written by spacey18 on 09/09/2013

I have only ordered with htfr twice an so far im not impressed with the service. The 1st time I ordered I was sent out 2 copies each of 3 different vinyls. Which htfr had agreed to replace for me an they apparently sent them out 8 days ago and I still havnt received them. My 1st order took 10 days to arrive and it is estimated 3-4 on your site. Also because you agreed to replace my vinyls I ordered a load more from you and again I have been waiting 6 days for these 1's and still havnt received them. When I phoned you and queried the delay you said it was very rarely this happened but have proven again that it obviously isn't and I wont be ordering any more vinyls from you after I FINALY receive the 1's I ordered and the replacements you were suppose to be sending.

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“1 x MR337461 - CDJ WING STAND - DECKSTAND - EACH”

★★★☆☆

written by JPPimenta on 21/02/2012

Tank you for support my Pioneer Cdj850 pair i do have one pair and mixer behringer DDM4000 and laptop quad cor so is very good CDJ WING STAND from Hard To Find and i am happy the stand all in one is better for me to play with my toys dj i use only one table is strong to use so i see you later next time mayb i buy some cds from 2011 recent ones tank you for help and support

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“HTFR”

★★★☆☆

written by Tatty123 on 09/06/2011

I would say that this company is a good quality company, they have a lot of products often at a very low price and they offer the chance for a price to be beaten which is very useful. I liked the fact that it is very easy to order a product, requires no hassle. However, they did not tell me that my product was out of stock when i bought it, this led me to believe that i would be receiving it quite soon, however, i have still not received it.

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Guest's Response to Tatty123's Review

Written on: 06/07/2011

same thing happened to me. It's so easy to tell people whether something is in stock, if it's not, they should tell you how long it will take BEFORE they take your order, and the customer can make the decision whether to wait or not.

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Guest's Response to Tatty123's Review

Written on: 02/08/2011

comment bellow is correct staff should tell customers an item is out of stock at time of order, not lie. this is bad as it can cause an inconvenience for the customer. please show real stock levels on your website htfr. not just if they are "available" at the time, an excuse they like to use.

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“theres something wrong with your website,the check out...”

★★★☆☆

written by on 22/04/2011

theres something wrong with your website,the check out delets all the albums before i bought them,it takes me hours to find the records i want then they disappear,how about discounts for valued customers!!!!!! or vinyl on credit!!!! or by one get 2 free........

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“Hard to find records have everything to offer in the...”

★★★☆☆

written by jpok1000 on 30/10/2010

Hard to find records have everything to offer in the world DJ's & music production. However they are far to pricey with most of there products to the extent that they even charge more for some of there products then what the product manufacturer is charging. I was however impressed with there rapid delivery times & there communication as to emailing you to let you know that your parcel has been despatched.

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