Transfermate Reviews - www.transfermate.com

★★★★★
4.7 / 5
95.6% of users recommend this
  • Speed of service

  • Customer Service

  • Value For Money

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★★★★★

“Excellent Service”

Written on: 23/05/2019 by Baronf148 (1 review written)

I had excellent service and follow up from the transfermate. Staff explained the process and very were very helpful on the phone and via email… Read Full Review

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★★★★★

“Better than the bank!”

Written on: 23/05/2019 by JustineMattingly1971 (1 review written)

I've used TransferMate for overseas business payments for the last year and am delighted to say it's a great service. I know what a foreign currency payment is going to cost me as soon as I order it and the flat fee of €10 per transaction is great. I definitely save, and so does my payee. Initial hiccups I had with registering a payee were instantly dealt with by the customer service team and now that I'm up and running, I wouldn't think of making payments any other way. Once a payment is… Read Full Review

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★★★★★

“Transfermate - life simplified”

Written on: 29/04/2019

As an expat for close to two decades, there has always been a reason to send money internationally from time to time. For the past eight years, I've used Transfermate exclusively for overseas transfers. It's far cheaper than the banks, it's safe, secure and in my experience, 100% reliable. I have shopped around for an alternative, just to benchmark the rates, which has only confirmed that I'm getting good service and a good rate. I've recommended Transfermate to my family and friends in… Read Full Review

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★★★★★

“Canadian transfer”

Written on: 24/04/2019 by JohnJosephC (1 review written)

Very happy with your representative's handling of our fund transfer. We have done business with you for several years and expect to continue apace… Read Full Review

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★★★★★

“Great Service as always”

Written on: 05/04/2019

I have used Transfermate for any large GBP purchases I have made over the last 5 or 6 years. The most recent transaction was as successful and painless as any previous payment processed with Transfermate. I have recommended Transfermate to many friends and each are happily using the service… Read Full Review

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★★★★★

“Great Service”

Written on: 01/04/2019 by crussellp51 (1 review written)

I was buying a car in the UK, it was the better and safer way to handle cash. The staff we very helpful in every aspect of the transaction. They helped me to set up my account and directed me in what I needed to do. When I decided to buy the car they were able to complete the transaction over the phone. Excellent service… Read Full Review

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★★★★★

“Extremely efficient”

Written on: 27/03/2019 by Shayleex261 (1 review written)

This service is so easy to use that I made a payment yesterday while waiting for my daughter to come out of surgery. In other words. A high stress time, when I couldn’t handle anything complex, but I could easily use this service… Read Full Review

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★★★★★

“Super helpful and transparent”

Written on: 20/03/2019 by Ollkk (1 review written)

As a once-off user to transfer money to the UK from IE, I'm not an exchange pro at all. I found Transfermate simple to follow, helpful, efficient and cost-effective especially when compared with my bank. An intuitive interface for the most part and very helpful customer service agent that I dealt with over chat, email and phone!… Read Full Review

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★★★★★

“Staff were both very accomodating, reliant and helpful”

Written on: 27/02/2019 by cooltown (1 review written)

Appreciate the prompt follow up from the two individuals that helped me. They did what they said to help me get the job done, for example the steps to reactivate my account, the turnaround time and follow through. Both were very professional and polite, and ensured my transfer was fulfilled in a timely manner. Many thanks… Read Full Review

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★★★★★

“Great service”

Written on: 25/02/2019

Used Transfermate to convert euro to sterling. Staff very helpful throughout the process and good conversion rate. Would recommend… Read Full Review

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★★★★★

“Excellent service”

Written on: 20/02/2019 by cmanders (1 review written)

I woulds have no hesitation recommending this service. The staff member I dealt with was very helpful and kept an eye on the currency rate for me to let me know the best time to transfer. When I did do it, the recipient had the funds in their account in less than 2 hours… Read Full Review

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★★★★★

“Fast, efficient and friendly”

Written on: 15/02/2019 by MaryBernie15 (1 review written)

This was my first experience using Transfermate. I found the staff so obliging and helpful. Me being a "ludite" wasn't a problem. The staff walked me through the process. I would be happy to recommend Transfermate to family n friends.Thankyou… Read Full Review

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★★★★★

“Customer focused team and hassle free transfer”

Written on: 28/01/2019 by VikaViktorija (1 review written)

It was an individual transfer from Ireland to UK company. I was dealing with one person(over the phone and email and another(over chat). Exceptional service. Therese was with me from day 1, when I created an account to check how it works, until the last day when the transfer was completed. She is so customer focused that transfermate should be proud to have her as part of the team , all my “what if...” questions were answered. The person I dealt with guided me through each step and… Read Full Review

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★★★★★

“Same day sterling transfer to UK. Great service.”

Written on: 16/01/2019

Opening an account was very straightforward. On 16 Jan, I transferred funds from my Irish bank account to transfermate. They paid the recipient in sterling in the UK on the same day! The staff were there to assist and advise every step along the way. Full marks. Thanks for your help. … Read Full Review

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★★★★★

“Was very nervous first time using however the great...”

Written on: 14/01/2019 by CallumOrr (1 review written)

Personal contact both by phone and email from your staff is so Reassuring. Easier than dealing with bank which does not have same ease of access to staff . I would describe service as efficient and safe. Liked personal contact… Read Full Review

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★★★★★

“Top service as usual!”

Written on: 11/01/2019 by bigjerryok (1 review written)

Prompt and courteous service as usual, and good rates too - miles better than the banks. Well done again!… Read Full Review

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★★★★★

“Fast and efficient ”

Written on: 11/01/2019 by Kevin0161 (1 review written)

Very happy with this service, the website is very straight forward and the steps are very easy to follow Have no hesitation in recommending this service and will continue to use it going forward… Read Full Review

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★★★★★

“Super service”

Written on: 08/01/2019 by bluespud (1 review written)

I cant praise J enough for his assistence. I was buying sterling for a car purchase in the UK. We encountered a couple of glitches from my bank's side and J dealth with it in his stride. He was very patient and went that extra mile for me, I am sure it was far from the biggest transacion in his day, but it seemed like I was still getting premer service. And just as importantly, the rate was way better than the standard bank rate. Much appreciated, thanks J. … Read Full Review

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★★★★★

“Easy and Fast”

Written on: 08/01/2019 by Drew323 (1 review written)

Used Transfermate for a euro to gbp transfer. The person I dealt with was quick and efficient to deal with. Got a great transfer rate. Alot better than my own bank. Will use again… Read Full Review

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★★★★☆

“Happy ”

Written on: 03/01/2019 by piMiller392 (1 review written)

I was pleasantly surprised with the efficiency and speed of Transfemate in a recent euro to gbp transfer. I would consider recommending Transfermate to a friend… Read Full Review

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