The Vu, Bathgate Reviews

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Latest Reviews

★★★★☆

“Our son's wedding”

Written on: 22/03/2017 by KarenMS67 (1 review written)

Thank you to The Vu, their staff for a beautiful venue and day to remember. A special mention to the lady who wanted to make us happy & also we could tell absolutely takes pride in his job and his customer service was awesome. Being part of the wedding party was stressful, hoping and praying that everything would go well. We couldn't have been happier, from the start to end it was perfect. The food and staff fantastic. You don't go many places now and not hear of at least one person complain… Read Full Review

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★★★★☆

“Drinks prices”

Written on: 07/05/2016 by 314Rivera (1 review written)

Was at a wedding on the 6th of may 2016. As i was the desinated driver i was drinking soft drinks. Later in the evening noticed they had non alcoholic beer ordered two and almost fell over with the price of £7.00 yet could get a pint of miller draught for £3.00!! Absolutly shocking they should be welcoming 0eople who are willing to not drink and drive than to drink and drive as its much cheaper to have a pint at this place. If your going to be a driver for the night take you own supply of… Read Full Review

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★☆☆☆☆

“the vu from staffs point of view”

Written on: 02/02/2016 by Moniqued50 (1 review written)

What can i say about the vu being previously employed by there i had to leave with the stress. 12/15 hour shifts with one break the full time. Getting told that tips would be shared amoungst all the staff... in the full time i was there no tips were ever given to the staff so i would advise if you want to tip them dont the company keeps the money. They refuse to give their staff a contract as this means they would actually have to be decent when it comes to sick pay and maternity. All they care… Read Full Review

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★☆☆☆☆

“the vu bathgate”

Written on: 06/11/2015 by Burke303 (1 review written)

i was a guest at the vu recently and was totally dissapointed . the only good thing here was the view and even then had it been bad weather you had no chance. after being shuttled from here to there you would have been soaked had it been raining .no one to show you to your seat for the meal which lasted 4 hours as they had to spin it out as there was another wedding going on in the other hall so they had to keep us there till they had finished, my 94 yer old father asked for tea with his meal… Read Full Review

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★★★★★

“my daughters wedding”

Written on: 18/12/2014 by Shields112 (1 review written)

my daughter has just had her wedding at the vu, i can not thank the staff enough for there attention to detail, the excellent service and food, nothing was to much trouble , the staff made every effort to make sure everything went smoothly, i would defenatly recomend this venu for a wedding it was worth the 4 hours… Read Full Review

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★★★★★

“Amazing day”

Written on: 19/11/2014 by kan1302 (1 review written)

We got married here on 16th October 2014 and quite frankly nothing could have been done or gone better. From the ceremony to the food, which all our 118 guests raved about, through to the service from all the staff, waiters and bar team, it was truly excellent. We could not have wished for a better day or a better venue to get married. Special thanks must go to our coordinator for the day who had to put up with us and all our demands however nothing was a problem. What did we not like??… Read Full Review

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★★☆☆☆

“Staff”

Written on: 19/08/2014 by Blackburn135 (1 review written)

Was at a wedding on Friday 15/08/14 My 13 year old daughter got ice cream which after putting it in her mouth was a large piece of glass , to which the waiter said it was plastic from the tub , I can assure you it was glass from another broken bowl . We had to then check the other kids ice creams. The same waiter near the end of the night argued over a bottle of coke When I wanted draught coke I said it didn't even matter about the lesser cost but he refused to give me what I asked for . … Read Full Review

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★★★☆☆

“Beautiful venue for a wedding ceremony but need work”

Written on: 16/03/2014 by ilRoss33 (1 review written)

We went to a wedding on Friday past for the evening reception and got a taxi there. When we arrived there was no signage for where the wedding was and there was 2 weddings happening at once. After wandering around for 10minutes we finally located the right wedding. The venue was nice enough but quite plain. We went to the bar and found the staff were quite abrupt and rude. We placed our order which we had to do every drink individually whole the boy prepared them which took double the time. We… Read Full Review

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Christine13's Comment

Written on: 20/03/2014

Staff are not interested in guests

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★★★☆☆

“Wedding”

Written on: 11/02/2014 by Christine13 (1 review written)

My son had his wedding there on 26th jan 14 firstly would say scenery beautiful food good then weren't told tea / coffee was end of the bar buffet was Luke warm hall was so cold that some of our guests ended up with the cold contact the vu theyre not interested as they now have our money sent a number of e-mails which there no longer answering staff went about with big padded jackets was told that they couldn't turn up heating as it was a new floor then some-one else says it wasn't working… Read Full Review

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★☆☆☆☆

“Only interested in making money from wedding parties”

Written on: 10/02/2014 by janderson2008 (1 review written)

The service was terrible on many different levels. The staff were disorganised and I would question whether there was enough staff working for the number of wedding guests. On arrival, there was confusion as to what was happening, the bar staff allowed most of the guests to purchase drinks. Then minutes later informed that they must leave their drinks where they were to move on to where the ceremony. This was outrageous treatment.. I would not recommend anyone use this as a wedding venue… Read Full Review

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★☆☆☆☆

“Expensive”

Written on: 25/03/2013 by David555 (1 review written)

I attended a wedding there on 23rd March First the good points: Lovely scenery and the food was good, and plenty of it, well done chef. Bad points: Drink prices are probably on par with Gleneagles, very very expensive. Toilets were not clean and freezing cold. Though you cannot be held responsible for the snowy conditions. Where you are situated, at the top of a hill and the fact guests have to walk app 100 yards from the ceremony room to the main function suite, if you are going to… Read Full Review

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★☆☆☆☆

“free refunds should be given”

Written on: 17/12/2012

I was recently at a wedding at the vu I dont know how much the owners of this establishment scamed out of the couple but they should be giving them twice what was scamed out of them back and i do say scamed as this place is leagal theft this place should be closed down and the owners imprisond for the crime they are commiting hthats ere I must point out that this crime is not the fault of the staff as none of them were old enough to be out of school and no no better I do wonder what day of the… Read Full Review

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★☆☆☆☆

“Rude,disorganised,shoddy”

Written on: 06/10/2012

I would not recommend this place to my worst enemy. I was at a wedding here and the service was poor, the staff unhelpful and the toilets were disgusting. If I'd been the bride I'd be demanding my money back. This place could be fabulous if the owners sacked the staff and put in people who at the very least 'like' their job. The food was pitiful too. I'm sorry that I wont go into anymore detail but I wouldnt like my friend to know how her guests were treated. I just want to make sure other… Read Full Review

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★☆☆☆☆

“COMPLETE JOKE”

Written on: 13/08/2011

AVOID AT ALL COSTS. Service is a complete joke, food is awful, over priced, rude unfriendly staff.... give your money to people who deserve it… Read Full Review

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★☆☆☆☆

“Don't give the vu your money! ”

Written on: 08/06/2011

I'm really not good at writing on these things, all I can say is the vu was terrible we booked our wedding there and ended up cancelling it 2 months before! The staff & owners are so rude with no customer service skills what so ever! Angela the owner is the worst! They are really nice till they get your money then see what happens. She was more interested in her night out with the girls than to speak to us about our wedding When this was the last time for a check list before our big day this… Read Full Review

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Guest's Comment

Written on: 21/06/2011

I agree with you.
I also had a very bad experience with them.

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★☆☆☆☆

“We made a telephone reservation for sat 11th sept...”

Written on: 19/09/2010

We made a telephone reservation for sat 11th sept 2010, but on the night were told no booking was made. This was the first of many disappointments on that night. There were to many to mention but what we will say is we never be back would not recommend family or friends.
We emailed our complaint and never got a response that speaks volumes as far as I am concerned… Read Full Review

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★☆☆☆☆

“Perfect if you like being snubbed !!!!My fianc and I...”

Written on: 23/08/2010

Perfect if you like being snubbed !!!!My fianc and I went for a tour at The Vu recently with the objective to book our wedding there.
Unfortunately the lack of interest for our wedding from the staff and owner was very clear and very noticeable probably due to lots of factors (Clearly we've been snubbed!).
1- With our potential 80 guests (we've been classified as small wedding, so less interesting).
2- The fact that we weren't interested by the Exclusive wedding package (Book the entire place… Read Full Review

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★★★★★

“i was there for a wedding at the vu and it was amazing...”

Written on: 21/08/2010

i was there for a wedding at the vu and it was amazing the staff were so freinedly and the food was realy good there was about 120 pepole there and to put that standered out at a wedding is amazing well done chef .. some pepole should get a grip and stop attacking this plaCE It has got everything you need and more thanks to the vu for a magical day… Read Full Review

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★☆☆☆☆

“Nice place,shame about every thing else ”

Written on: 17/08/2010

Nice place,shame about every thing else
Service so so.
But OMG the food is terrible.
Dont touch the coffee tasted like dish water.
Was here for a wedding, the weather was dull. But i would be well dissappointed if i got married here and the rain came on.
Stay well away if you donnt want ur guest running away from the hills.
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★★★★★

“what a place to go , i was at water lilly and i can...”

Written on: 29/06/2010

what a place to go , i was at water lilly and i can tell it was amazing what a wonderfull place u should give it a try ......... the food is first class and so is the service , i realy cant complain about it… Read Full Review

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