I bought Bosch SHU in April 98; within a year the control panel buttons failed and the electronic board with it's casing was replaced under warranty with an "improved" unit. Now after 4 1/2 years from purchase date, they have failed again ! The mechanical link design between the control panel and the electronic board is indeed very poor, as well as the quality of the plastic selected for the electronic board overall casing in comparaison with the balance of the unit and its very good performance. The "snaps" holding the electronic boards into the casing as well as those used to fit the casing in the control panel are also drying to brittleness. I am looking into getting a replacement unit under the 5 years warranty and installing it myself to avoid the labor charge, not covered. Otherwise fitting a "tie rap" head, of the appropriate size and that has been cut from its tail, seems to etablish a functionning mechanical link between the control panel button and the electronic board switch.

I purchased the Bosch SHU6805UC dishwasher three and a half years ago and the push button control panel failed on the Regular Wash Cycle. This is the cycle I use most. Upon closer inspection I realized that Bosch does not use metal springs behind the push buttons, but use instead plastic molded tabs that provide the spring tension. These tabs obviously get brittle with time and heat since they simply break and fall off. From reading the other posts on this board, it seems that about three - three & a half years is the average life expectancy of the control panel.

Yes it's warantied for five years, but a few pennies more in improving the design would have made consumers happier and saved them thousands in warranty claims. When you spend as much money as you do purchasing their dishwasher, you tend to care for it and keep it for many years. I'd personally like to see them recall or provide an extended warranty on the control panel as it seems to be a known defective component on their product. Why should I have to pay to repair their flawed part in year six?
Thanks