Tried to book a flight with Flighttime to Bangkok. The person I spoke to wanted me to pay the money for the ticket into his account which we refused. We asked him if we could pay in a different way and he explained that we had to pay £1 by giving him our account details and after we will be provided with a code which should be given to him and then he will take full payment. WE called our bank to check if the way we were being asked to pay was legit and we were told though it was right they could easily wipe out our account and we would not have a way of getting it back. We called again and explained we did not want to do it that way and asked for different method and he said he would email us but it never happened and we kept calling the person we spoke to and he kept cutting our calls. WE called the fraud prevention as we had given photos of our ID and we were advised that this was indeed fraudulent. Never use their service.

upon our return private transfer form our hotel to the airport our taxi did not turn up we were a party of 5 people 2 of which were in wheelchairs luckily we did manage to get on the tour operators pick up bus but was a pain trying to get 2 people up the stairs of the coach with walking difficulties

This website totally sucks, get me off the website. I don't want it, I don't use it but there is no way to unsubscribe.

Flightline UK took our money for flights, hotel and transfers to Turkey. On arrival at our hotel, the hotel informed us that we did not have a reservation. We sat in reception for 2 hours and eventually took the only option but to move to a lower grade hotel way out of the town we wanted to be in. Flightline blame Cosmos who they say they booked the hotel with, as an agent. After speaking to the hotel we found that there was never a confirmed booking, so we were sent half way round Europe without a hotel. Our complaint has not been answered yet..... The hotel we moved to the second day, albeit in the resort we were supposed to have been staying in, served inedible food and we were supposed to be all-inclusive. It cost us a fortune to eat out. Seriously though, nobody wanted to help on the night of our arrival and we spent at least £50 in phone calls to and from the UK and Turkey. The Cosmos rep was awful - his name was Mike. He seriously didn't care.