Fireplace Megastore Reviews - www.fireplacemegastore.co.uk

★★★★☆
4.2 / 5
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Latest Reviews

★★★★★

“Fantastic service”

Written on: 17/10/2017 by Tiffney (1 review written)

Recently bought a gas fire, cannot fault excellent service from the Web site to delivery very good price and very helpful. If you are looking to buy I would definitely recommend you check out this site and check your price… Read Full Review

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★★★★★

“Fireplace Megastore 10/10”

Written on: 14/10/2017 by Jorge282 (1 review written)

Fire arrived quickly, well within the time slot advised. In perfect condition and at a good price. What more is there to say other than I would recommend this store to anyone… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 14/10/2017

After first purchasing the wrong fire and being a single lady in her 70s, I became very anxious about what to do so I rang the customer service dept. and spoke to a very helpful male member of the customer service team. He explained in detail and with great patience each stage of how to return the ordered fire. Two or three emails followed from me to the team and it was responded to within a day with the information I needed. I was also delighted to recieve a further email telling me that my… Read Full Review

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★★★★★

“service at its best”

Written on: 03/10/2017 by watishewa (1 review written)

I bought a favel gas fire ont the internet from this company it turned out that the order was fast and streight forward, the fire was to our amazment delivered very quickly and the driver was helpful and pleasent the fire when unpacked was good I had a small problem which when contacted solved streight the way I would use this company again it was a pleasure… Read Full Review

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★☆☆☆☆

“Celsi Electriflame XD”

Written on: 02/08/2017 by juliespain (1 review written)

Bought this fire on the 29th June 2017. Looked at this Website and the fire looked great. Watched the video that accompanied the details of the fire. All looked good. Just what I was looking for. Unfortunately due to my moving date being delayed and work needing doing in the property I didn't unpack the fire until the end of July. My fault. The fire looks horrible. The glass fashia looks attractive and the fire is a nice size however the problem arises when the fire is not in operation. The… Read Full Review

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★★★☆☆

“Guarantee detail”

Written on: 03/05/2017 by JohnSparrow (1 review written)

The Verine Atina 500 I ordered arrived quickly and undamaged. The gas fitter noticed an aspect of the guarantee that was not obvious from initial sales information - namely that guarantee validity after the first year is dependent on having the oxy pilot replaced by a gas fitter each year. The replacement item it as least £25 and the cost of a fitter's visit to replace it is at least £25. No other gas unit in my house (e.g. the previous gas fire and the central heating boiler) have this… Read Full Review

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★★★★☆

“beautiful catalytic gas fire”

Written on: 13/04/2017 by 34Koch (1 review written)

I bought catalytic EKO gas fire from fireplacemegastore, the gas fire was delivered on the day it was meant to and it was easy to order and i was given a delivery day and the driver phoned me hour before arriving which was really helpful,The fire is now fitted and looks very nice and it made my sitting room nice and cosy,I would recommend this fire and fireplacemegastore… Read Full Review

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★★★★★

“What a service!”

Written on: 14/03/2017 by Tyw432 (1 review written)

Ordered Friday, delivered Monday am! I had been quoted 3-4 weeks from other firms and the price was £100-150 cheaper than most. Excellent service… Read Full Review

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★★★★★

“Jazz gas fire”

Written on: 09/12/2016 by GraceReece (1 review written)

First class service from start to finish ,the fire was perfectly packaged , now fitted and we are very pleased with our purchase, I would definitely recommend Fireplace megastore to all my friends … Read Full Review

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★★★★★

“fireplace megastore true to their word”

Written on: 09/12/2016 by NeveahRivera (1 review written)

We are delighted with our new fireplace which was delivered on the right delivery day and time… Read Full Review

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★★★★★

“Remote control gas fire”

Written on: 08/12/2016 by Willoughby458 (1 review written)

The delivery time was excellent and the courier was very helpful. Superb fire although it does time to get used to the remote control adjustment. … Read Full Review

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★★★★★

“Very good customer service”

Written on: 08/12/2016 by Conleyez493 (1 review written)

Very pleased with this gas fire. It was easy to fit, with good instruction manual. It looks very stylish in brushed steel finish. The heat output is excellent. I had a small problem with a cracked coal base. It was replaced within 24hrs. Very courteous staff on the phone. Wouldn't hesitate to buy buy from them again… Read Full Review

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★★★★★

“Balanced Flue Gas Fire”

Written on: 08/12/2016 by MagdalenaMunn187 (1 review written)

Very prompt delivery. Exactly what was expected from the information given on the website. Heating engineer had no problems with installation… Read Full Review

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★★★★★

“Best price for the same product”

Written on: 06/12/2016 by Docdriver (1 review written)

After phoning and speaking to someone who was very helpful I decided to buy. The speed of delivery was very good and was packed well,no damage.the fire is now up and running and we are very pleased with it.once again good price,good product and good service… Read Full Review

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★★★★★

“Great Fire, speedy delivery”

Written on: 06/12/2016 by dxRamsey273 (1 review written)

Ordered this online and it was with me literally the next day. I managed to get the phone number wrong on my order so I emailed straight afterwards and the response back updating my records was instantaneous. Can't fault the service. Five star! … Read Full Review

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★★★★☆

“Gas Fire.”

Written on: 15/10/2016 by 317Arsenault (1 review written)

Ordered a new gas fire which arrived quite quickly. The facia surround was the wrong one,so I emailed Customer Services who replied the same day. My problem was solved, and the replacement arrived quicker than I expected. :)… Read Full Review

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★★★★★

“Great ,administration service”

Written on: 30/09/2016 by Subramanian70 (1 review written)

I ordered a fire from this company and it arrived very quickly. Unfortunately the matrix was cracked and broke in two.I emailed them explaining the problem. Also stating that I wasn't sure if it was cracked on arrival or if our fitter was responsible. They answered that as a gesture of good will they would replace it free of charge. The replacement arrived in just a few days and the fire looks great. Excellent service. Full marks. … Read Full Review

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★★★★★

“Faultless service”

Written on: 08/05/2016 by NJG28 (1 review written)

Quick response to queries and great advice plus delivered in 24hrs at a competitive price so I highly recommend Fireplace Megastore… Read Full Review

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★★★★★

“Snug as a bug in a rug”

Written on: 27/02/2016 by qwMiller71 (1 review written)

Looks good , simple to use , and so economical , it actualy warms the whole house . Get the correct combination of log and coal and you can not go wronged, wish we had made the change years ago. Hard to pick a problem as it works better than we thought it would… Read Full Review

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★★★★★

“Reliable”

Written on: 26/02/2016 by Hansen181 (1 review written)

Had the gas fire I was looking for at a very good price with a good delivery service … Read Full Review

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