To say my GSD was a handful, would have been an understatement even after many hours of training with other so say trainers, he has come on leaps and bounds with this trainer, Still not finished but definitely improving. Would recommend Royvon to anybody, everyone there seems to be true dog lovers, exactly what you need when leaving your furry friend for days or weeks at a time.

OVER 40 years experience with German Shepherds I was told, booked my 3 GSD's in for the 3 week training program mainly for the pup to learn some manners when out on the lead with her mum and dad. My boy had to come home as he was ill and had lost over 2 kg's of weight before they told us. Another of my dogs escaped her kennel and the compound and spent the day running around Scilly Isles Esher in and out of the traffic. Can't say that any training was given to any of them.

I was very nervous leaving our 5 1/2yr old Staffie who is totally attached to me on her own in a new environment and with strangers for 3 weeks. But I needn't have worried. I received videos and photos whilst away and we exchanged very reassuring e-mails with her trainer. My dog looked very happy.  It was obvious that her allocated trainer liked her and her eyes were totally fixed on him. She bonded with him straight away. He knew exactly how to read and react to her. When I saw the first video, it gave me peace of mind. I knew she was in good hands.  Her trainer's expertise, the results of her training and the extensive clarity of handover was outstanding. And my Staffie loves him and always loves going off with him. Initially, I was looking for board only when I found Royvon on the web. It was a long sought opportunity to train her properly. She was trained with another company before which was absolute rubbish and made my dog worse. This is now my dog's home from home and I would not leave her anywhere else even though it is a long drive from our home. She knows a lot of staff now and they know her. She has been boarded and trained in Surrey quite a few times. Thank you Royvon.

Our dogs always come back happy and looking well cared for from Royvon. The training refreshers are also noticeable when they come home. We love the fact we get pictures daily to see first hand that our dogs are out and about and clearly enjoying the play sessions. The staff are all lovely and our tow dogs seem to have a favourite in Jake at the moment!! Definitely recommend this place!

We went away for just over two weeks. Our dog had a couple of problems one which was with other dogs. So we thought logically about where to put our dog whilst we were away and we thought a behaviour medication programme would be good, he will get training and be able to interact with other dogs for the duration. Well, we regret it deeply. The walking methods royvon use were with slip collar which seriously hurt our dogs throat and he had no voice, he couldn’t bank for weeks after getting back home. Although when we were away we saw our dog playing with other dogs, which was a relief at the time as we thought he didn’t like them, he’s now petrified of people, strangers. We noticed this within a week or so of getting back when he tried to bite a family member who came round to visit us. WE thought maybe a one off until it happened again to one of our friends. The fear and anxiety was so upsetting to see. We then contacted a trainer and we were on a 6 week course which didn’t really help too much and he recommended seeing a behaviourist, so our next point of call was a behaviourist, she did a full history on our dog and we told her everything on the first consultation. We had videos of our dog before the behaviour modification programme at Royvon and after and she was shocked and felt very sorry for our dog as she can see his stress levels were through the roof. So the past few months we have changed our dogs diet, had to give him supplements to try and reduce his stress levels. For the past few months the behaviourist has been at the end of each email / call and has attended 5-6 times to do follow ups and she feels we can continue with her (which is pretty pricey) but the progress is going to be very slow as we cant even get past basics to begin the real training. So here we are, we’ve been referred again to a ‘Vet behaviourist’ as she is a vet as well, she’ll be able to give medication / assistance to help our dog get some of his life back. This is not going to be a quick fix, it’s been a year of training and money spent on professionals. It’s been a stressful year for us and our pet, financially crippling with £1500 spent on Royvons behaviour modification programme’ over £400 on the behaviourist and another £500 + on the vet behaviourist, we didn’t think he’s need so much help otherwise we’d of claimed on his insurance some time ago. We’re now going through his insurance with the vet behaviourist which is a relief and we hope she is the right person for the job. It’s not been easy, we have had to change our lives a lot, we are now expecting our first child in a couple of months and we pray we don’t have to do the unthinkable. DON’T put your dog on this programme, I believe you’ll regret it. The programme did nothing and is a waste of money, all it did for us was create aggression. We think if we had put him in kennels it would have been £10-15 per day and he’d of still got to play with the dogs etc. I don’t think positive reinforcement was used as we have had 3 professional tell us that it’s rare dogs actually go to jump up and bite someone unless provoked in such manor which shouldn’t of happened.

Before taking our chocolate labrador Reggie to Royvon in Surrey for their behavioural modification programme. He was sometimes agressive towards other dogs, extremely bad on the lead, and completely unresponsive when around or near other dogs. Of course we were initially nervous about leaving him for three weeks and knew we would miss and worry about him, but having the daily photo updates, some video clips of his progress, alongside weekly training updates was all the reasurance we needed. Reggie unfortunately had a bad time last year and was badly attacked by a shepherd cross and was also hit by a car on a walk with a friend. Having several brakes in his back leg meant he was refined to a room for 3 months and was unable to go on walks or interact with other dogs due to his external brace - this was the beginning of all his problems. Having a particularly bad fear of german shepherds and also being protective over his leg, the trainers at royvon focused the training around these areas. Reggie now walks very well on the lead, has been extremely responsive and more importanlty is much more relaxed around other big dogs. On our first walk back home reggie was able to interact with a shepard positively and calmy and even ended up playing with him - which i literally could not believe. I could not recommend Royvon enough, the staff are extremely professional and friendly - the facility is great opporunity for dogs to learn and socialise. A special thanks to Nake and Ross who both worked with Reggie. The difference in him is huge, also very much appreciating being taught how to handle him appropriately. Thanks again we are very pleased!!

Diesel has been boarding at Royvon Surrey since he was 10 Months old. He has always been happy to go and always comes home happy and healthy. During his recent stay Diesel needed to see the vet due to a couple of minor medical issues which he also suffers with at home. We was informed of this immediately and kept up to date daily on how Diesel was doing. We was extremely happy with the care Diesel received and loved seeing all the daily photos on Facebook. Thank you to all the staff who cared and looked after him,and especially to man who kept us updated on Diesels welfare.

found the staff very pleasant and the young lady that trained my dog was excellent

We sent our dog Muffin here for a three week training course in order to try and curb his tendency to show aggression towards other dogs. Really sending him away was a last resort as we could not imagine a scenario in which our dog would get over his aggression. Walking him around our neighbourhood became embarrassing for us, and even dangerous for other dogs. Luckily we found Royvon in Surrey and had Muffin spend three weeks there in the care of his trainer Nake. When we showed up today we truly thought that we were looking at another dog. From the very start Muffin was behaving like a well-trained and calm dog. From Nake's demonstrations we could see that Muffin was no longer pulling at his lead in order to attack other dogs and was no longer having his usual aggressive reaction. Then Muffin's trainer let us see the difference for ourselves and we each took Muffin around the yard, with another dog walking by us. We were amazed to find that the magic had not disappeared! Muffin continue to calmly walk past the other dog, ignoring it completely. He was even better at walking by itself, staying by our side and not wondering off or stopping suddenly. In summary, job done! We were also very impressed with Nake's, trainer's, approach to training. He clearly had a good rapport with Muffin but he could also practically explain to us how to keep up Muffin's progress. For 2 hours we had a thorough session in which Nake explained, with practical examples, how to avoid our previous problems and also what had been causing them in the first place. Overall we would highly recommend this facility for anyone looking for dog training or long-stay daycare.

AVOID AVOID AVOID  My dog spent over two months with them and came back just as bad as he was when he went in. A visit to a third party, reputable dog trainer, confirmed that he was not trained at all. So for £3,000, all Royvon did with my dog is board him with the other dogs and take pictures of him. Oh, I nearly foget to mention; my dog was attacked by the manager's Husky and I didn't even get a hint of an apology!!! Waste of money!

I was very nervous leaving our 5 1/2yr old Staffie who is totally attached to me on her own in a new environment and with strangers for 3 weeks. But I needn't have worried. I received videos and photos whilst away and we exchanged very reassuring e-mails with the trainer, Nake. My dog looked very happy. It was obvious that Nake, the trainer, liked her and her eyes were totally transfixed on him. He knew exactly how to read and react to her. When I saw the first video, it gave me peace of mind. I knew she was in good hands. Nake's expertise, the results of her training and the extensive clarity of handover was outstanding. Initially, I was looking for board only when I found Royvon on the web. It was a long sought opportunity to train her properly. She was trained with another company before which was absolute rubbish and made my dog worse.

Excellent all around - most notably the trainer's clear love of our dog to ensure he felt fully at home - any owner's number 1 priority when leaving their dog with strangers. We had regular phone/email/video updates which gave us a high level of peace of mind and could see that our dog was in good hands. Expertise of trainer, results of training and clarity of handover training all superb. We were recommended Royvon by a friend, and having now experienced sending our dog there for 3 weeks, we would absolutely recommend to others.

thank you for looking after my little man Sid, he had a wonderful stay at royvon, he made lots of new doggie friends and human ones too, would definitely recommend.

I was struggling training my dog around distractions, (she's a hunting breed and easily looses her focus) despite hours of training every day with my doggie. I found it hard to create safe enviroments to practice obedience around distractions (not many people are willing to 'accidentally' bump into you with their dog and let you practice recalls over and over every day!). My doggie already knew our trainer from our puppy classes, so I was really happy for her to take her on for the residential training (complete training package). 1 month on I am very glad I did. It was not an easy decision to leave my doggie at Royvon for 3 weeks, but the daily photos and updates from the staff at Royvon made things a lot easier. TMy doggie is so much more responsive around distractions now, she's not running away to chase and play with other dogs (unless I give her permission to) and her walk to heel is vastly improved and she genuinely wants to work with me now. The follow up lessons are invaluable, I have learnt so much and now feel confident that I have all the tools and support that I need to continue training my doggie. I must stress that this is not a quick fix solution, they give you the tools to make great changes, you as the owner are ultimately the one who needs the most training and you need to listen to all the advice given and put it into practice every day. For me the course and the training have really paid off, my confidence has grown and walks are what they should be - a pleasure - and all I can say is thank you so much to all the staff at Royvon!

I was very pleased. My Staffie Cross stayed at Royvon for three weeks with the full package. The staff are amazing. Very helpful and friendly and my Staffie adored all the staff. He is a much a better dog, more obedient and much calmer. At the moment he is a "work in progress". I still go for training sessions because now it is me who has to be trained! Once I am "trained" I will be able to write a fuller review. Would highly recommend it though.

I booked my dog in with the understanding that the package came with 2 day post training session. Whilst I appreciate that I was given 2 hours in the morning and 2 hours in the afternoon on the day I collected Daisy, the first part of the session was just myself and the trainer talking me through techniques and the afternoon was spent with me walking Daisy on the lead and doing the 'sit' exercise control and then 5 minutes where Daisy was passed to 2 'known' members of staff and then tried with a 3rd who was not confident and therefore trainer did not push the task, so I was not really shown how to manage her aggression towards strangers. there was no instruction regarding how to manage her with other dogs, another reason I had highlighted when booking her in. Trtainer told me he had to be with her when all the dogs were out together as she was a 'bully' and if he was not there she was exercised with only 1 or 2 other dogs - not really showing or teaching me how to manage the situation, other than to suggest using a bottle filled with sand/ pebbles to throw near her if she became 'dominant'. The website states that owners will get 1.Welcome text 2.Assessment call 3.Access to dedicated trainer's Facebook page 4.Photos added to Facebook twice weekly 5.Notes added each week to Facebook 6.Weekly telephone call 7.Final week video I appreciate that staff are there to work with the dogs and not spend days at the pc sending updates, but the only time I actually got responses about her wellbeing were when I sent 'prompter' emails, so I had 2 brief emails over the 3 week period. I did not get a welcome text, or assessment call and didn't get details of the dedicated page until late on in week 2 and then there were only 2 posts for daisy, neither of which had any notes to refer to. I received no calls at all during the 3 week stay. I felt that this area of customer service was seriously lacking against the statement of the website. I was very perturbed when the trainer said that Daisy had not been fed on some days while she was in boarding, stating that if she was not good she did not get fed - this did not reflect the website statement that ' Training includes positive reinforcement and is all reward based'. On getting her home and weighing her she had lost just under 1.5kg in weight. I was very disappointed with the service for the price I paid and whilst I received an email of concern that my feedback was poor I heard nothing back to my email which gave the reasons above.