T-Mobile Broadband www.t-mobile.co.uk

I wanted to leave EE/T-mobile and the end of my contract in one months time due to lack of reliable signal ( 0 >1 bar)

To leave is a nightmare, the operator kept offering me a new phone or a new SIM

She couldn`t get it into her thick skull that this was pointless with no RF signal on my handset, since they recovered a mast a few months back.

Then she changed tack and offered me an ADSL package at £1 per month

It must have been 15 minutes before she relented and to my horror wanted £9.99 out of me for a PAC code

I was also told to call back on the 8th Feb to terminate my contract ( that`s the day it ends !!) to give 30 days notice and a PAC code would be supplied

Hang on, that`s what I am trying to do with this call

If I called back as suggested on the contract end date, I would no doubt be told that 30 days notice is required.

I asked to speak to someone else who was the direct opposite in manner.

He immediately issued a PAC code with no mention of alternative packages.

To cut a very long call short, they put all obstacles in your way to stop you leaving

constantly ringing these people with a problem,never get anybody who can speak english,if you can get through youre fobbed off to somebody else ,and can anybody tell me when you buy say 30 days internet for £15 quid , runs out after 1 hour and you spend the rest of the month with that stupid t.mobile fair use policy popping up in the middle of doin somethin !!!also can anybody tell me how the hell youre supposed to find out how many days usage you have left after youve bought say 30 days and youve forgotten how many days youve used,because t.mobile dont know . certainly is not on my account page anywhere ?and dont let youre usage run out because the prats wont let you log on to top up because youre internet time has run out,what a shower ,rant rant.

constantly loosing connection ,cant top up ,cant access my balance it says error and not available,cant call customer service it costs a fortune and they all speak in a foreign language,absolute terrible rubbish ,when you buy a months broadband it runs out in two days and you cant top up until its ran out ,total junk and very frustrating t mobile sucks i wish tesco monile would bring out a dongle there phone tariffs are brill ,take an example t mobile.

Well i didnt mind t mobile when the fair use policy was when you went over your limit you could only watch movies between 12-00-16-00.

But now it it this, You've now gone over your Fair Use Policy. For the remaining time purchased, you can continue to browse and email, but other services such as video won't work.

So after my first day i have gone over my usage and i cant watch any youtube videos, movie's ect...... what a joke. so i have about 27 days left with no movie access.

Never will i go with t mobile again, terrible service and there customer care is just awfull

Slowest speeds ever. Absolute nightmare. Definitely trying another provider next month when my 15 days is up.

i hate t mobile they cheat me first month they give me good speed then become very slow .. i phoned them many times they sort the problem for couple of days then back slow verrrrrrrrrrrrrrry slow .very bad costumer services ever spent a lot of money phoning them on 08 etc then no solution .

I have HUAWEI E3131 PAYG Broadband dongle with T-Mobile @ 30 days for £15. I have many days of the paid month. Now it is around ZERO speed. Today I have tried to open uswitch, broadbandwatchdog and moneysupermarke broadband speed test pages to check speed but not able to run tests due to its worst speed. Also tried to check some news but no ssuccess.Totally Misleading & fallacious advertisement, Waist of time and money.

I decided on T-Mobile for my broadband and a pay per day option. Someone had recommended T-Mobile to me for good reliability. However my experience was not good. The broadband did not connect frequently, even after I had searched and checked the broadband reception for my area. The internet would cut out at the worst times, for instance when I was half way through a purchase.

Rubbish and a waste of money. T-mobile advertises their mobile broadband internet service as being "unlimited" which is nothing but false advertisement that misleads the consumer. Why the advertising standards has not but a stop to these false advertisements is beyound belief.

I've found the T-mobile mobile braodband internet service extremely limited:

1. Slow limited internet speed.

2. Images look blurry while surfing the internet.

3. Advertised as unlimited - but you have a 500MB - 1GB monthly cap.

3. Prevent you from downloading or uploading files when they feel like it.

4. Can not play muliplayer games online (tested on my PS3 and Nintendo 3DS)

While you can download the web and walk accelerator software to stop images looking blurry while you surf the internet, this did not last long for me as the web and walk accelerator software kept disconnecting resulting in the images showing blurry again.

I can think of many other reasons why I hate T-mobile's mobile broadband internet service, but I don't want to waste no more of my precious time.

Do yourself a favour and read the majority of reviews posted by other T-mobile customers who have used the "T-mobile mobile broadband internet service" http://www.mobile-phones-uk.org.uk/t-mobile-broadband.htm

I really like my t-mobile dongle - it's reasonably fast and connects most of the time without problem. I did have a hard time getting rid of the content lock but a bit of googling turned up 'no lock solutions' who sorted it for me. One thing I would say though is that it's not a good idea to use these dongles to watch bbc iplayer etc - you'll soon run past the fair usage policy (I mean really quickly). The same goes for downloading stuff (well, films and such) - it's just not intended for that kind of heavy use.