written by Kb2019 on 17/07/2023
Absolutely awful company. We were tenants for 3 years and are still fighting for our deposit months after moving out. It's taken months for them to obtain 1 qoute. The staff are totally incompetent of doing their jobs and the management don't seem to care that they have underskilled, staff who mess about with peoples lives and finances and are in great need of customer service training. Avoid at all costs. We have made a GDPR request and they can't even manage that even though it is a legal requirement. Looking at other reviews I'm surprised they are still in business. Shocking!! We will be seeking legal advice against this company and will do everything we can to let others know about this company.
written by on 01/05/2023
As a landlord who was with them for a very short time, I made two complaints concerning 1) Repairs and maintenance and 2) Rent payments. After exhausting their internal complaints procedures I took them to the Property Ombudsman who held up my two complaints. Don’t use them.
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