Kwik Surveys - Pre December 2012 Reviews

Click here if this is your business
★★☆☆☆
2.2 / 5
30% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
Kwik Surveys - Pre December 2012 - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

Latest Reviews

★☆☆☆☆

“Stick with the Big Names”

Written on: 13/02/2013 by elshad (1 review written)

I actually liked KS when I first used it. All of my colleagues used survey monkey and thought I was crazy for using a no-namer like KS. I thought I had proved them wrong when, for over a year (or 2?), I used KS faithfully to create excellent surveys. Well I guess my peers got the last laugh. I went into KS just recently to re-create a survey that we use annually. To my surprise my log-in no longer worked. It turned out that they have changed (updated?) their website, which has erased all… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Website down”

Written on: 30/01/2013

I put my survey up for two days now. Both days the site were down and hundreds of people who wants to do the survey couldn't do it. Embarrassing for the company… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★☆☆☆

“No Customer Service”

Written on: 09/12/2012 by KiaraS (1 review written)

I like the slick and simple design of Kwiksurveys.com. I have found that creating surveys on kwiksurveys site is much more intuitive as compared with similar sites like surveymonkey, and the layout to me looks far more sleep and professional. For these reasons, I chose kwiksurvey when I needed to conduct some important online research I was conducting. I have paid for service, and have been incredibly disappointed with the level of service. The website says that phone support is an option… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★☆

“Why should dissappointed for this?”

Written on: 21/10/2012 by khoiruunisa (1 review written)

To be honest, this site was really helpful to me when I need to make an online survey. It's better than any other online survey, and although you need to pay for longer use, it's actually worthy especially for your company needs. Everyone here dissapointed with the data loss, which is surprising because if your data are really important to you, at least you should be thinking about to back up all of the data (question & result) to your own PC/your own data storage just in case. Just a little… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Not even to my worst enemies”

Written on: 16/09/2012

After writing a meticulous survey, everything is GONE!! Now replaced by this paid service (which is basically false advertising their services as free and unlimited) that is nickle and diming the old users to use their most basic features… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“HORRIBLE! EVerything is GONE! NO NOTIFICATION!!”

Written on: 08/08/2012

I am COMPLETELY disappointed in Kwiksurveys. We have been using their website for several years for our charity and it was essential to our operations. Tonight we noticed it had been weeks since we last received a survey and decided to check the link to find it's a 404 NOT FOUND error! How horrible!! We didn't even get an email or anything saying it was down! Our poor admin has been spending the past few hours pouring over the website and code and emails trying to remove all trace of… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Reactor's Comment

Written on: 20/08/2012

I have the same problem!they are horible!and they do not even answer to the e-mails!It is improtant for me becasue it is survey for my dissertation!shame on them!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 1 Comment
★☆☆☆☆

“Help Retrieving Kwik Surveys Data”

Written on: 20/07/2012 by clairetowne (1 review written)

Does anyone have any update on Kwik Survey please? I am absolutely desperate. I have read on their site that the data will be restored in the next 36 hours, but that was posted at the end of June. I can download one set of survey respones, but I know I had 123 respones in total. Is there any point is trying to contact Kwik Surveys?… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★☆

“"KWIKSURVEY PLS HELP US"”

Written on: 12/07/2012 by nerak (1 review written)

why cant i open our account.the link that kwiksurvey send us about autorizing our computer to log in is failed.plsss help us..the results of our survey is very very important to us..pls help us… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“DATA LOST!”

Written on: 12/07/2012

Like many other users I was running a survey at KS. All look good until I'm informed via their website of an attack to KS by some douchebags aka hackers! I cannot believe that this is happening. There is no contacts that one might use. I sincerely hope the data is NOT lost. My final words go to the (supposed) hackers who attacked KS: go find a hole, get inside and cover yourselves up. DO NOT LEAVE THE HOLE EVER!!! You just managed to ruin a lot of people's lives!!! FOR WHAT REASON???… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★☆☆

“unreliable desigh site: www.kwiksurveys.com”

Written on: 12/07/2012

I was getting ready to collect data from respondents and when they attempt to click the link they got the following message: Important announcement On the 25th of June, KwikSurveys experienced what we initially believed to be a major server failure and corruption of our data backups, which we initially attributed to hardware issues and worked around the clock to restore on a new and more reliable server. It has since emerged that this loss of data was not hardware related, but was the the work… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★☆☆☆

“Site is back up :)”

Written on: 11/07/2012 by KDelta (1 review written)

The site is back up but you can only download your results in excel format but that is better than nothing… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Nerak's Response to KDelta's Review

Written on: 12/07/2012

why cant i open our account.the link that kwiksurvey send us about autorizing our computer to log in is failed.plsss help us..the results of our survey is very very important to us..pls help us

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Guest's Response to KDelta's Review

Written on: 24/07/2012

but how??? I cannot log in it directs me to

legacy.kwiksurveys.com

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 2 Comments
★★☆☆☆

“HORROR: Using it was great, but now they lost all my data!”

Written on: 11/07/2012 by Otoja (1 review written)

Horrible thing now, but used to be so great... I was such a happy customer, using this tool was easy and intuitive, providing for many options while building questions, then providing for mailing lists, invitations etc management... I was so happy that the sense of security took over...Now when I wanted to send a second reminder to my participants, and collect some data, I discovered the site was down, completely non-accesible, all my data lost. This is a horror now, something one would… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★☆☆☆

“I like this free survey, but unfortunately was down”

Written on: 11/07/2012

I really like this free survey tool, but today they were completely down because hacker's attack, as they announce on their website. Hopefully they can restore their server as soon as possible. Good Luck Kwiksurvey. I'm praying for you. ============ Taken from their website. Important announcement On the 25th of June, KwikSurveys experienced what we initially believed to be a major server failure and corruption of our data backups, which we initially attributed to hardware issues and… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“The wb site is down & lost data”

Written on: 10/07/2012

What a horrible web site! They have lost my PHD dissertation data. The web site is down now and there is no way to access to Kwiksurveys. I recommend using a paid website for surveys instead of dealing with such scam websites that lose your data!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Worst!”

Written on: 10/07/2012 by melvinet89 (1 review written)

Currently are facing the same problem as others mentioned. I have to use other survey tool and re-invite the respondents to fill in the questionnaires again. Almost half of respondents are getting annoyed with my invitation and asked me to stop from distributing the questionnaires!!!I'd lost too many good respondents!!!! … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“I just want my data!”

Written on: 10/07/2012 by ThesisGuest (1 review written)

Just like others I need this data for my thesis, which is due in three weeks. I only needed 5 more participants, which I was confident that could get over the weekend. I understand that they are dealing with issues with the site but so are we. The least they can do is give us some sort of information as to whether there's hope for the retrieval of our data or if we should go ahead and start over. Even if I do start over, what am I suppose to tell my participants?, "I'm sorry the site I was… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Pathetic”

Written on: 10/07/2012

Please can you guys do something to revive this back so that we can take the anallysis of our data.This is not healthy for a business either your side or we the users of your website,as i write, my heart bleeds that after all efforts spent on this and convincing participant, will be a great shame to go back and say the website is unrealiable and all data lost and even to the academic world. pleaseeeeeeeeeeeeeeee do something.So Pathetic!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Very Unreliable Site”

Written on: 10/07/2012 by Digga1 (1 review written)

I was getting ready to analyze data from the site and got the following message: Important announcement On the 25th of June, KwikSurveys experienced what we initially believed to be a major server failure and corruption of our data backups, which we initially attributed to hardware issues and worked around the clock to restore on a new and more reliable server. It has since emerged that this loss of data was not hardware related, but was the the work of a group of hackers targeting the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Unreliable and insecure.”

Written on: 09/07/2012

From their website: "Important announcement On the 25th of June, KwikSurveys experienced what we initially believed to be a major server failure and corruption of our data backups, which we initially attributed to hardware issues and worked around the clock to restore on a new and more reliable server. It has since emerged that this loss of data was not hardware related, but was the the work of a group of hackers targeting the company, who returned over the course weekend with the intention… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Unreliable website”

Written on: 09/07/2012 by porouge (1 review written)

At first I really enjoyed kwiksurvey, it is very user-friendly and you have a lot of choice of question designs. The results were clearly reported. BUT it seems that this website is unreliable and crash all the time.... I don't have access to my results and even to my account anymore, it seems that they've lost all my data.......................... I need to do everything all over again for my thesis... This is very unprofessionnal! … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
overview