A1 BMW Specialist Reviews

★★★★★
5.0 / 5
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Latest Reviews

★★★★★

“Extremely knowledgable, friendly and expert garage”

Written on: 05/11/2017 by KatieAverall (1 review written)

I'm really happy with the service I received from the person I dealt with and the team at A1BN garage, Stevenage. I took my MINI CooperS convertible, 55 plate in after the car kept going into limp mode whilst driving. It was in safe hands!  The person I dealt with and his team worked hard to diagnose the fault, were transparent and upfront about the costs involved, loaned me a courtesy car when I needed it and taught me more about under the bonnet of my car than I'd ever known before. I'm… Read Full Review

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★★★★★

“I'd drive a 100 miles !!”

Written on: 03/10/2017 by Shab99 (1 review written)

Before deciding to buy my used 335i M Sport Touring (57 plate), there were some things I needed to know: Reliability and common faults? How about any high mileage issues? Manual or Auto gearbox? Essential specs or extras? Recommended upgrades? (don’t get me started!) Service costs and who to use? Throughout my research on several forums, one name and garage kept cropping up, although it was 50 odd miles from me...Steve at A1BN From reading his posts... and posts about him! I decided… Read Full Review

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★★★★★

“Extremely knowledgeable about BMWs! ”

Written on: 25/06/2017

I stumbled on A1BN having searched out a reputable independent BMW specialist in my vicinity. Customer reviews of A1BN seemed to be excellent, almost without exception. Having just bought a BMW 530i M Sport Touring with one or two error codes showing, I needed a second opinion as I wasn't convinced that my local BMW franchise dealer fully knew what they were doing. A1BN clearly know BMWs inside out and suspected the cause of the problem on my car before they had seen it. They provided… Read Full Review

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★★★★★

“Excellent service”

Written on: 06/06/2017 by PSkers (1 review written)

Fabulous service for our Mercedes estate. The person I dealt with and the team were genuinely interested in the issues our car had been experiencing, and doing the work to understand the problems and get them fixed. I had recently spent an enormous amount at a main dealer, and they didn't even fix the problems, or discuss the car. The experience at A1 was absolutely night and day. Would highly recommend to anyone… Read Full Review

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★★★★★

“Best garage I've been to by far”

Written on: 05/03/2017 by AlonsoConnolly444 (1 review written)

This is honestly the best garage i've been to by far, have been using them for a few years now and it's the only place i take my cars, all of the staff members are very friendly, helpful, honest and knowledgable, if they take less time to do a job they actually tell you and charge you accordingly which many other garages don't do. They also take very good care of your car and are extremely professional. Even looking inside the workshop everything looks neat and tidy which is always a good… Read Full Review

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★★★★★

“In my hour of need...”

Written on: 25/02/2017 by Blackskull1106 (1 review written)

When up against it both for time and a solution to my suspension issues, these guys went the extra mile Not just to sort the problem but to source a part that was as rare as hens teeth in the availability department. As a private hire driver.. time really is money. Top job well done in good time Highly recommended. … Read Full Review

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★★★★★

“Once again service with integrity ”

Written on: 16/12/2016 by PaulGosbee (1 review written)

My daughter's Polo needed an MOT and investigation of an ABS warning light. the person I dealt with and the team fitted her car in a very short notice. He gave a fair quotation for the work but once again, the integrity of the firm shone through. the person I dealt with rang to say that the job took less time than they thought so the price was reduced proportionally. How many companies would have done that??? Most would have kept the quote the same and pocket the extra Keerching! If you are… Read Full Review

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★★★★★

“Successful fault finding on E92”

Written on: 19/10/2016 by sjar76 (1 review written)

I am happy to say that I now consider A1 to be the only place I would take my 335i, having spent a lot of time and money with main dealers and other specialists. They do what is necessary rather than overblown repairs. They carry out proper investigations and tailor a repair package to suit. They give you an indication of costs and keep you updated throughout the process. They also photographed my work where relevant, and kept images of the discarded parts. The whole process was informative and… Read Full Review

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★★★★★

“Trusted repairers, kept well informed of all work required”

Written on: 20/05/2016 by 1983Hodges (1 review written)

I have a BMW 320D M Sport, My front suspension collapsed after driving over potholes. I had my car towed in by a local recovery company, Autoshift of Stevenage who were also professional and very reasonably priced. My car was taken into the workshop earlier than expected and A1bn began inspection of the damage to my car. Throughout the day, I was kept informed by what work was required and I was also given a price. Unfortunately there was further damage found while stripping the suspension… Read Full Review

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★★★★★

“Trusted repairers, kept well informed of all work required”

Written on: 18/05/2016 by Sonicqd (2 reviews written)

I have a BMW 320D M Sport, My front suspension collapsed after driving over potholes. I had my car towed in by a local recovery company, Autoshift of Stevenage who were also professional and very reasonably priced. My car was taken into the workshop earlier than expected and A1bn began inspection of the damage to my car. Throughout the day, I was kept informed by what work was required and I was also given a price. Unfortunately there was further damage found while stripping the suspension… Read Full Review

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★★★★★

“Quality, Value, Care”

Written on: 29/04/2016 by shanegr (1 review written)

Used A1BN for the first time for my Z3M Coupe. I will certainly be returning even though it's a 90 minute journey for me. Best service I've experienced since I bought the car 5 years ago. Great to meet people who are as passionate as they are professional. Genuinely satisfied… Read Full Review

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★★★★★

“Carlsberg don't do BMW car specialists but if they did....”

Written on: 10/02/2016 by absolutelysuperb (1 review written)

they'd probably be the best BMW specialists in the world! Simply outstanding! Couldn't fault the service I received at all! And trust me, I'm hard to please when it comes to trusting car dealerships with your pride and joy. Had various engine maintenance work carried out on my 2007 335i coupe which included walnut blasting,coil pack replacement and various engine updates. Work was completed in good time to a very high standard whilst I was being kept updated continually via email at all… Read Full Review

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★★★★★

“Alpina B3 2008. ”

Written on: 08/01/2016 by Carldouglassssss (1 review written)

Very happy customer, I have a big issue with customer service and the feel good factor, I also like to know that my car is in good hands and with individuals that are passionate about cars. My Alpina went in sluggish and underwent a good service and walnut blast and a few other important changes and software upgrades and was returned to me as the elegant beast it's meant to be. Big smile on face as I returned home on A1. Thank you A1BN. CD… Read Full Review

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★★★★★

“Help at hand in a difficult situation regarding logistics”

Written on: 14/12/2015 by CR-M (1 review written)

I have recently had a situation where my daughters car was stranded in a different location to where she lived. I was returning to the UK after 2 years and on my return to the UK searched to find a garage that could help with the logistics and getting the car towed in. I called A1 BMW to assist, & without any hesitation they took control of the situation and I felt comfortable, assured and relieved. I wish to convey my huge appreciation and thanks to the team at A1 BMW for the kind… Read Full Review

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★★★★★

“M3 SMG Magicians”

Written on: 30/06/2015 by Dboss79 (1 review written)

I had a severe issue with my e46 m3 smg making the car pretty much undrivaeable and very unreliable. They initially tried to fix with reloading software which solved the issue temporarily. Unfortunately it had to go back a few days later as the issue reoccurred. They traced the fault to a seized gear selector switch, replaced it, reprogrammed and re taught the system and now I have the strongest SMG in the UK! (I hope). Whilst there I also had other extensive work carried out on the brakes and… Read Full Review

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★★★★★

“RE MAP 335D”

Written on: 17/06/2015 by chaserplus (2 reviews written)

Very friendly service with lift to get haircut whilst work is being carried out. Great re map, first for me. Lot smoother with lots of power. They advised me of some extra work that could cause problems in the future so had this done whilst there. Very good price. Will go again and its a 70 mile trip each way… Read Full Review

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★★★★★

“Outstanding, Friendly & Knowledgeable Service ”

Written on: 19/05/2015 by Gary1892 (1 review written)

I took my E46 M3 to A1BN today for an Inspection II and I cannot recommend or commend them highly enough. From the minute you deal with them through to picking the car up the level of service afforded is as good as I have ever experienced. He explains things in plain English and takes photos of any parts that need changing ensuring you are safe in the knowledge that only work actually needed is carried out. I needed a couple of belts changing and photos were sent to prove they were… Read Full Review

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★★★★★

“Great service, knowledge and value”

Written on: 23/04/2015 by Challenger3 (1 review written)

I've had my E46 M3 serviced and maintained by A1BN for 3 years. My experience has always been a positive one with the team alway offering prompt candid and no BS advice. Their knowledge of the cars puts BMW main dealers to shame and the quality of their work is without fault. If you have a BMW get it maintained here… Read Full Review

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★★★★★

“Great Garage & Knowledgeable Staff”

Written on: 22/04/2015 by KatrinaHarvey1972 (1 review written)

Visited this garage a few weeks ago after having a problem with another recommend specialist garage. What can I say this garage was brilliant not only did they show me what was wrong with my vehicle after a previous garage had worked on it. They also gave me advice on what to do next. Couldn’t fault the mechanic looking at my car he was able to spot a mile off what part wasn’t working properly. The service from them and the other guys was great as well. Will be going there from now on for… Read Full Review

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★★★★★

“Expertise and Excellence”

Written on: 14/02/2015 by Keatingqr412 (1 review written)

A few months after purchasing my 335i, I experienced the dreaded brake hydro pump failure warning lights. I contacted A1 for a diagnosis and this was confirmed. As my car was under warranty, they arranged to have it repaired under warranty by replacing the faulty unit with a refurbished one. This process took a few weeks in the run up to Xmas and they were very accommodating in attending to my car on weekends. The refurbished unit did not work so they sent my unit in for repairs whilst I used… Read Full Review

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