Compare The Market Reviews -

3.4 / 5
62% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Summary is an insurance comparison website, with a particular focus on car insurance (although the offer a wide range of insurance comparison services). If you got your last car insurance quote through, tell us about it!

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“Where is my toy - Why have I got to wait 90 days?”

Written on: 01/02/2018 by Zion210 (1 review written)

So I took out insurance this week - went to track my meerkat toy only to find that "Validation of your purchase/switch can take up to 90 days from the start date of your policy. We will also keep in touch by email on the progress of your reward claim." Ridiculous - why would it take 90 days - everything is on computers that talk to each other. I got my 2 for 1 cinema tickets immediately so why am I not getting my toy straight away? Disgraceful, this will be well past the date by which a… Read Full Review

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“customer service poor service.”

Written on: 01/02/2018

Have always had good service,but after 3 emails,standard reply but no contact to sort out the problem. The first email was sent 6/1/18,still waiting reply,have given up,will now use another wed site… Read Full Review

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“Mark Richards insurance rip you off ”

Written on: 31/03/2016 by Poppadono (1 review written)

Do not use Mark Richards Insurance. They may be the cheapest but if you make a single mistake on the online application you don't get a full refund if they subsequently revoke the policy (even if you take out a new corrected policy with them) In my case we lost over £100 in admin and fees… Read Full Review

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“Their online form forces you to accept them contacting you”

Written on: 22/10/2014 by Townsendhe488 (1 review written)

After filling in pages of forms with personal details you get right to the very end, just before you get your quotes, where there is a box saying you agree to contacting you, with no way you can decline. This is the only company I know that does this. All others give you a box you can tick or untick as necessary to opt out. As a person who takes every step I can to avoid getting junk mail, cold calls or spam, I will not deal with comparethemarket and I do not recommend them… Read Full Review

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