Having owned the family sized Actifry for close to 2 years on friday whilst cooking some chips the handle came adrift from the pan. when the pan had cooled took a closer look & the plastic had become brittle due to the heat could have caused a nasty incident why use plastic where the heat is ? needs to be redesigned, expected it to last more than 2 years of occasional use! the tefal web site isnt much better the contact us page does not seem to work in the UK

My actifry has given up blowing in less than a year!! It sounds like the fan blower gradually died.this was bought for me as a present and is only 10months old,gets used couple of times a week,dosent get loaded up,as its just me using it. I doubt I will get a replacement from this firm tefal,as it appears that a lot of people have problems with the actifry. When working it was great,and cooked nice chips and sausages,and basically, anything you might try to put in.

I really enjoyed using the product untill it broke after 4 months use. the button on the lid broke right off after 4 months normal use. I called TEFAL to see if they could help me and was informed that they would not replace the top but could sell me a new one!! This after only 4 months use and for that price! I talked to the customer rep and she told me they would be happy with the bad press so here it is. I will not buy another TEFAL product as they do not seem to want to help out just sell more poor quality products.

After reading the hype dished out by Tefal we went ahead and bought one some time ago, it wasn't long before the catch on the lid broke which meant a new lid. Shortly after the warranty ran out it ceased working, paid £65 for it to be fixed and we have since had to purchase another two paddles. Had we been cooking rocks I could understand why it keeps breaking but the thing is used mainly for chips, hardly pushing the machine to it's limit and not cooking anything it states in the book that the thing will do. Obviously Tefal are laughing all the way to the bank selling spares. Never again.

had actifry family for two years used mainly to cook oven chips which it does very well but have had to replace three handles, two paddles ,bowel and centre tube, considering it only gets used two or three times a week using less than half max weight of food its build quality for me is not fit for purpose

i have bought an actifry for my son and the motor which works the paddle failed. so i bought him another one and yet again the motor has stopped working. these are not a cheap item to buy so i'm considering looking at different makes which does similar things

I bought the tefal actifry and I was very disappointed with it, for several reasons. The first being that the build of it isn't strong enough, It's all plastic, considering the price on it you would expect some bits to be metal or more durable. I made three different types of food in there and it just takes too long, brakes the food, food gathers at one point, half the food gets cooked and half does not. Overall it just takes long

Cooks frozen oven chips perfectly, no need for oil, but anything else, forget it. Casseroles, chilli etc dry up so you have to add liquid every few minutes. Tried to cook brown rice for a stir fry. After an hour and 2 litres of liquid the rice and other ingredients ended up a congealed mess with the rice still uncooked. To cook casseroles the actifry needs a temperature control function. How hard could that be?

My first tefal actifry blew up just as the guarentee ran out but as I liked it so much I bought another. My second blew up after 4 months which was replaced. The lid then broke, now the paddle has snapped. I must admit it cooks the food very well BUT it is so unreliable.

I have this for approx 3 months. I wish I had looked for reviews before I both it then I would have realised not to waste my money because the lid cracked and the catch on the lid broke. EXTREMELY dissappointed as the chips that come out of it are gorgeous. Very angry that I wasted my money on it.

This cooks sausages better than anything else, which is what we have used it for. We found it mashed up chips, but also quite good with fried onions.
Lid broke off after 4 months so very careful washing it etc. Lid was replaced foc by Tefal so no moan there. Second lid has now broken but by putting a weight on it it stopped it popping up, but today the paddle broke cleanly off at the end whilst cooking 6 sausages!

Anyone want a broken actifry? We will not be mending it, also it is huge to store so off to freecycle it!

Cooks well but not built to last. My second Actifry has just expired with the motor burning out after 17 months - it's hardly overworked. My first one lasted 12 months, ending in the same way. At £150 none of my other appliances have such brief lives.

our actifry is only 10 months old and true to a lot of these reviews the lid started cracking after about 9 months. The right side catch is now snapped off and the left side is not far from breaking meaning we cant use it at all. i cant comment on the after sales from Tefal as i have not yet contacted them. Another example of an appliance that is not fit for purpose. Appalling really.