Gaggia Titanium Bean to Cup Coffee Maker

I have had Gaggia Titaniumm for over 4 years and it has been to gaggia in Leeds nearly every year with a repair taking on average thre weeks, yet again it is there wiht the same problem ( steam Valve )

I wouldn't recommend this machine, it looks good but is not reliable.

I will never buy another Gaggia coffee machine again

Have had a Gaggia Titanium for approx 3 years thankfully took out D&G ins went back to gaggia three times in the first 2 years and three times since with D&G picking up the bill about £130 each time its now gone down again with only cold coffee being delivered, it s is definatly the worst electrical purchase i have ever made and at 67years old that covers a lot of equipment. STAY AWAY FROM GAGGIA POSH MACHINES

Owned the Gaggia Titanium machine for about 3 years, used it on average for three drinks a week. We had no end of problems and are very disappointed. After 12 months the pump failed, at 18 months the steam valve, at 24 months the steam valve again and other electrical problems, at 30 months started to get internal leaks. The machine went back to Gaggia at least three times and was repaired for about £60 each visit. The repair cost was reasonable however the machine was off the road for at least 6 weeks each time it went in and it was hassle. At 36 months we got more internal leaks and electrical problems but found that Philips UK had acquired Saeco, the owners of Gaggia, and now outsource the repair of Gaggia machines. Philips have no obligation to support Gaggia customers and the original Gaggia UK went into administration. The price to repair was quoted as £110 plus whatever parts are needed. With the machine needing repair every six months it is no longer viable to retain it. The Gaggia has gone in the trash. Would never buy Gaggia again, disappointed in Philips approach and would not recommend to anyone.

Our Gaggia Titanium Bean to Cup Coffee Maker had problems with the steam valve, we had problems from the very beginning,always working for 1-3 months,that needed to be repaired. Worst mistake was, purchasing it from ECM company, even though they repaired it without cost, after so many the same problems, they were unwilling to replace the machine with new one and kept repairing it which cost us always money, because we needed to go somewhere for coffee.