written by 1990Daly on 06/04/2024
Took out virgin credit card as I was hooked by the 24 interest free period on purchases. Limit given £7100 as I wanted to pay a large amount for deposit for a car. Went down to pay at car showroom . Put in my card and pin and was declined . Called customer service said block on account as it’s a large amount . Unblocked again Even tried smaller amounts. Now unblocked try again tomorrow. Went back down and again declined and blocked . Spent hours and was hung up on numerous times only to be told they don’t have any managers or don’t know how to transfer to manager . Finally I was told that it is there policy to limit the amount you spend on a single transaction. Where and the way you spend your money with them . I was told to tell the car showroom to take an alternative payment or another way ie cash transfer. That way they make money on the transfer. I told them the card is pointless and their 24 month interest free on purchases is pointless. Just kept on repeating it’s our policy but could not explain their policy. Could tell me my limit per day . I’m glad I found out so early as I could not deal with them if I had any disputes . Avoid!!!!!
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