Keep your hard earned money in your pocket rather than buying a Falcon (Aga Rangemaster) cooker. We purchased this as an ex-display model with one year warranty as a replacement for a rather good Evershot 90 which was costly to run. After about 18 months the hobs started to randomly turn on and off at random power levels making loud clicking sounds. This would happen with the dials set to the off position. Anything left on the hob, such as a kettle, would get warm over night. Other hobs would turn on as requested but then three of them would stop working with an error symbol flashing. One of the oven thermostats stopped working so food would be incinerated. This also a very noisy cooker with its incessant cooling fans. Despite the grill control showing a variable range of heat it works as fully on or off. It also takes a long time to heat. We now resort to having the cooker turned off at the fuse box when not in use as we do not trust it to be safe. Falcon customer support couldn't care less and referred us to a third party repair company. Falcon is owned by Aga Rangemaster. I will never buy from this group of companies ever again. We miss the Everhot. Our lesson is to not pay a lot of money for a seemingly top brand of cooker. Stay clear of Falcon/Aga Rangemaster.

Been cooking/baking all my married life. Thought it would just take time to get used to the ovens - i think 4years is long enough. Unf. both oven are unstable. I've had an engineer out to fix the wiring and the temperature issues. It made very little difference. Basically the temp. gage bears no resemblance to the temp of either ovens. From one day to the next i have no idea whether it will massacre or just not cook what's put in it. One oven takes 45 mins to get to temp! so buy a microwave if you need to cook in a hurry.

Falcon 1092 deluxe induction hob range cooker.
first range had to be rejected as multifunction oven incorrectly wired and both ovens overheating well outside Falcons own acceptable tolerence.
8 week wait, new range delivered. Multifunction oven again incorrectly wired, repaired. Now neither ovens venting to rear so all roasts off as awaiting further visit from engineer.
My dream cooker had become a nightmare. The induction hob I cannot fault and is even better than gas for control and cleaning.
Customer service are dimissive, arrogant and patronising. Engineers to date been pleasant if uncommunicative.
I love its looks but regret the day I bought it

We have had so many problems with this falcon 1092 standard double oven cooker and such appalling, contemptuous after service from Falcon that I cannot recommend anyone to go anywhere near this company. They are arrogant, dismissive and contemptuous of their customers, never return 'phone calls, and worst of all, systematically lied to us. When people compliment us on our cooker, we cannot take any pride in it. Don't go near this company - you are likely, in our experience to regret it profoundly.

I had to give a star for service and support, otherwise I would have given them zero for this category, and even that is too high - their service rates at about minus 10.