Holiday Taxis Reviews - www.holidaytaxis.com

★★★★☆
3.9 / 5
76% of users recommend this
  • Punctuality

  • Easy to find

  • Comfort of journey

  • Customer Service

  • Value For Money

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Latest Reviews

★☆☆☆☆

“not 4 stops!”

Written on: 15/10/2018 by carole17 (1 review written)

after collecting my luggage I followed the instructions to the information desk to find the whereabouts of my driver, I was told by a harassed lady to take a seat.After 10 minutes went by (and loads of other customers) I went back to the desk and after being tutted at was given a slip of paper with my taxi number on it.this was a number on a bus which I found strange as I had booked a maximum 4 stop transfer, I made myself known to the driver who put my bag in the hold and after taking the name… Read Full Review

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★★★★☆

“Pick up Information difficulties”

Written on: 15/10/2018 by egTorres294 (1 review written)

We just booked a transfer to our hotel from Cancun Airport return. We located the Reps outside the terminal and when I asked about pick up at the end of the holiday I was informed I would be told this at a meeting about tours at 2.30pm the next day in Reception. As we did not need to book any extra tours we did not attend this meeting. Consequently we received no message about pick-up, so the day before departure it took our hotel customer services about 20 minutes and at least five phone… Read Full Review

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★★★☆☆

“Longer than expected transfer”

Written on: 14/10/2018 by Paulwishart77 (1 review written)

Booked holiday taxi under assumption transfer would take 90mins. Unfortunately, in reality transfer took close to 3hrs. Longer to travel to hotel from airport than the UK to Majorca. Travelling with four children ranging from 4 - 14 and my elderly mother , was not the best experience. After our flight had already been delayed to then endure an extended transfer at midnight was not helpful either. Need to be more precise (truthful) with transfer times. However, on return to airport , the journey… Read Full Review

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★★★★★

“New Orleans Transfer”

Written on: 14/10/2018 by MrsMcT64 (1 review written)

The drivers were prompt both on arrival and departure. Before our arrival the driver sent us a text with details of where we would be met. The text was very useful as we missed our connecting flight and would not be able to be picked up at our allocated slot. We found it easier to contact the driver direct than the number on our confirmation. Again when returning, the driver contacted us direct with details of timings etc. I highly recommend the service, and would certainly recommend this… Read Full Review

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★★★☆☆

“Punctual but inflexible and expensive”

Written on: 14/10/2018 by Teltrog (1 review written)

Found our way to desk at Tenerife airport and only waited 5- 10mins. Nevertheless could have taken a taxi outside immediately. That said, had a very efficient female driver who took us directly and safely to our destination. Whilst away we received an email informing us that the return pickup would be at 4am for a 6.45am flight! We were told we could change this 48hrs before. We replied go the email 3 days ahead to request a pick up at 5am as the journey at that time takes less than 10… Read Full Review

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★★★★★

“Completely professional and reliable”

Written on: 13/10/2018 by 283Putnam (1 review written)

Our driver was waiting at the airport and took us straight to the taxi. The taxi itself was a luxury vehicle. We were driven in complete comfort from Alicante to Altea. And all for a very reasonable price… Read Full Review

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★★★☆☆

“Confusion at the airport”

Written on: 13/10/2018 by Josiemja (1 review written)

The service from the office and the driver was excellent but the problem lay with trying to find the office. We landed at terminal 2C and the directions on the voucher advised us to turn left on leaving this building and going to terminal 2B. We turned left on leaving 2C and were faced with an empty building. We asked directions and was told to cross the road. We did this and found the bus but unless we had the office voucher we could not get on. I feel you need to clarify the directions as… Read Full Review

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★★★★☆

“Correct service, but too early again!!”

Written on: 12/10/2018 by skMcConnell459 (1 review written)

Correct service, the driver was on time and he was a kind person. The only problem (again) is that he picked up us too early, so we were at Okinawa airport before 5.00 A.M and our flight was at 7.25 in the morning. It is ok to be early at the airport, just in case, but I think this was too much, specially because Okinawa airport opens its doors at 6.00 A.M. So we were waitting sitting outside, in the street for more than 1 hour unnecessaryly... and also we had to wake up AT 3.00… Read Full Review

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★★☆☆☆

“Horrendous - Never Again”

Written on: 12/10/2018 by Pammie54 (1 review written)

Outward journey to hotel not too bad as it was late at night and didn't drop off too many, though the coach dropped us off on a road where we couldn't see the Hotel. The coach driver just pointed up the road and left us. We had to go into another hotel to ask where ours was then walk with cases. The journey back to Barcelona airport was horrendous. We were told to get the coach down the road again SIX HOURS before our flight at 2.25pm even though our flight wasn't until 8.30pm. We soon… Read Full Review

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★★★★★

“Airport transfer”

Written on: 12/10/2018 by Elaine600es (1 review written)

Excellent prompt service… Read Full Review

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★★☆☆☆

“Not a big enough vechile”

Written on: 12/10/2018 by LeylaThompson (1 review written)

Lord Travel did not supply a big enough vechile for the job we had no escape I under any circumstances as we had endure holiday makers bagage down the isle so you could not get out of your seat oh there was a mobility scooter in the isle as well all in all the health and safety policy dose not exsit within this company.... Hope the trip back is safer. Not to be recommended … Read Full Review

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★★☆☆☆

“Wait too long”

Written on: 11/10/2018 by KjcLiverpool (1 review written)

Checked in at desk at airport. Given a ticket and told to wait. Which I did for over an hour with a load of other people before being shown to the minibus. Poor organisation. Didn't appreciate standing waiting for so long. Return pick up was fine… Read Full Review

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★★☆☆☆

“A absolute nightmare”

Written on: 11/10/2018 by johnboy123lawton (1 review written)

First of all we had a problem locating our coach, on finally locating our coach we boarded, & sat there for 45 mins waiting for passengers from Mercury holidays, only to be told eventually there was none, ( we missed the evening meal) a total waste of time. On our return journey we called @ two hotels a wait of about 20 mins .each only to find no one to pick up, proberly gone by taxi, also we tried to contact you several times prior to departure by phone & email to change to private taxi… Read Full Review

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★☆☆☆☆

“Not as described and unresponsive customer services ”

Written on: 11/10/2018 by seanasay (1 review written)

We ordered a VIP transfer and instead a taxi turned up. Despite many attempts to contact customer services during our stay we heard nothing. The same was true of the return leg. Still have not heard back from customer care… Read Full Review

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★★☆☆☆

“Poor pick up”

Written on: 11/10/2018

I’ve never had problems before but my pick up in New York was awful. No one came into the arrivals hall and I had to phone the company. I was told to go outside and given details of the car and the plate details. Eventually after a wait of around 45 minutes I found my driver who was in a different car. I had to ask him for details of my pick up to verify it was the right pick up. The car was in very poor condition. It was lucky I was with my husband as if I’d been alone I’m not sure I… Read Full Review

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★★★★★

“excellent service”

Written on: 11/10/2018 by 0161pumaste (3 reviews written)

great prices, always on time, friendly, efficient staff... i always use holiday taxis… Read Full Review

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★★★★★

“Great start to our holiday ”

Written on: 11/10/2018 by MichelleMered66 (1 review written)

Met immediately at the airport. The vehicle was high quality and our driver was very friendly and gave us a few useful tips about the area. Dropped right outside our hotel… Read Full Review

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★★★★★

“Reliable and Safe in Cape Town”

Written on: 11/10/2018

It's my first time to use the service from Holiday Taxis. I reserved the transfer from the CPT airport to the CBD. Before my pickup days, I received the sms regarding my final confirmation along with time and location, as well as my flight number. On the pickup day, due to delay, I was somehow afraid of the driver; however, when I existed from the gate in the airport, I saw my driver holding my name and he was also very nice to chat with me, which let me relieve a lot. On my departure day from… Read Full Review

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★★★★★

“Excellent service ”

Written on: 11/10/2018 by magilllane (1 review written)

We were going to hire a car on arrival at Alicante airport but the price of the taxi was reasonable bearing in mind we would not use the car at our destination . Excellent service very prompt and certainly would recommend… Read Full Review

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★★★★☆

“Smooth journey just a bit too early”

Written on: 11/10/2018 by mpollie (1 review written)

Smooth journey back to the airport, arrived on time, however it came to pick us up too early as we ended up at the airport for 3 hours waiting. Could have had another hours sleep… Read Full Review

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