Holiday Taxis Reviews - www.holidaytaxis.com

★★★★☆
3.9 / 5
75.2% of users recommend this
  • Punctuality

  • Easy to find

  • Comfort of journey

  • Customer Service

  • Value For Money

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Latest Reviews

★★★★★

“Spot on”

Written on: 26/04/2018 by Kingbird1 (1 review written)

Arrived at airport man waiting with board with my name on, very helpful, helped with luggage also lifted mobility scooter into taxi without our help, very polite. I would recommend holiday taxis to all my friends & family… Read Full Review

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★★★★☆

“Would Use Again”

Written on: 26/04/2018 by LyricAndrews113 (1 review written)

First class service. Met at gate by very pleasant individual who was knowledgeable about the area. through him, we booked several tours which were well received and were good value. Happy to recommend this firm for work in Penang… Read Full Review

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★★★☆☆

“Would be nicer to get away quicker ”

Written on: 26/04/2018 by zlDowling104 (1 review written)

When we arrived in barcelona finding the transfer desk was very straight forward using the instructions on the voucher emailed to us. Our only downfall was yes we knew we booked a shuttle and would have stop overs but firstly we had to wait just over and hour after going to the location of the transfer desk sent us to for the bus and then the bus had a ridiculous amount of drop offs to do before finally arriving at our hotel almost 4 hours later after arriving in bcn which in that time i could… Read Full Review

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★★★★★

“Excellent service”

Written on: 26/04/2018 by Harrison57 (1 review written)

Great service,great communications, reasonable price, would definitely use again… Read Full Review

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★★★★★

“Very straight forward no hassle good comunication not...”

Written on: 26/04/2018 by 111Noble (1 review written)

Very straight forward no hassle good comunication not long to wait… Read Full Review

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★★★★★

“The young lady was very helpful especially with...”

Written on: 25/04/2018 by Sharpe1982 (1 review written)

The young lady was very helpful especially with loading and unloading my husband's mobility scooter and our cases… Read Full Review

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★★★★☆

“Good Service ”

Written on: 25/04/2018

Booked with this company as it was very cheap,good service and reliable,the only problem I found was that I was only an hour from the airport and my flight was at 11.50,we got picked up at 07.20,in my eyes that was way to early,was at the airport nearly 3 an half hours before flight,Other than that no complaints… Read Full Review

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★★★★★

“Great friendly service ”

Written on: 25/04/2018 by julieholderneedovey (1 review written)

Good service friendly staff. Good to get a text with Puck up time as always a problem trying to go online and get it… Read Full Review

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★★★★★

“Great service in Faro!!”

Written on: 25/04/2018 by NolaProctor (1 review written)

My friends and I have had a really nice experience with Holiday Taxi's service. Our arrival in Faro was very late in the night and we were three ladies with a long journey to go to Algarve. The taxi driver was very good and friendly. We had no problem at all. Three days after we went back to the airport as we booked it for return. The price was very reasonable. We are very happy and recommend it to everybody… Read Full Review

By Holidaytaxis

Written on: 25/04/2018

Dear Customer,

I am delighted to hear that your recent transfer experiences with us in Faro have been enjoyable, and in line with the high standard of travel which we endeavour to deliver to all of our customers.
We are always grateful to hear from our customers, and thank you for taking the time to provide us with your feedback and kind words, we will be sure to pass these on to our supplier in the area.

I very much hope that you and your friends had an enjoyable time away, and look forward to the possibility of having you travel with us again soon!

Best wishes,

Ellie

Customer Services

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★★★★★

“Excellent ”

Written on: 25/04/2018 by VanessaGrant171 (1 review written)

On time, comfortable car and only me on a trip back to the airport. Efficient and professional. Would use this company again… Read Full Review

By Holidaytaxis

Written on: 25/04/2018

Dear Customer,

I am pleased to hear that your first transfer experience with us met your expectations, and are grateful to you for taking the time to provide us with your feedback on this.
We always aim to provide our customers with the highest standard of travel, and are grateful to hear when this has been delivered.

I do hope that you had an enjoyable time away, and look forward to the possibility of having you travel with us again in the near future.

Best wishes,

Ellie

Customer Services

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★★★★★

“Fuerteventura”

Written on: 25/04/2018 by 423Medeiros (1 review written)

Booked private transfers for 4 people with luggage from the Airport to accommodation in Caleta De Fuste (15mins). When we arrived at the airport I went to the MTS desk as instructed and the lady told me where the taxi would be waiting outside (gave us a Bay number etc). The transfer was waiting, and it was easy to find our driver - it was actually a coach for just the 4 of us. We had the return trip booked and didn't need to reconfirm. Our paper work and text messages had the time to meet… Read Full Review

By Holidaytaxis

Written on: 25/04/2018

Dear Customer,

I am pleased to read that you had an enjoyable transfer experience with us, and that the service which you received was in line with the high standard which we endeavour to deliver to all of our customers. We are of course highly grateful to you for taking the time to offer your feedback and kind words, and very much hope that we will be able to provide you with our services again in the future.

Best wishes

Ellie

Customer Services

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★★★★☆

“Good service”

Written on: 25/04/2018 by 136Hutchinson (1 review written)

Booking and arranging was easy. Easy to find them at the airport and transfer was comfortable… Read Full Review

By Holidaytaxis

Written on: 25/04/2018

Dear Customer,

I am pleased to hear that your transfer experience with us met your expectations, and are grateful to you for taking the time to provide us with your feedback on this.
We endeavour to provide our customers with the highest standard of travel, and are always glad to hear when this has been delivered. I do hope that you had an enjoyable time away, and we very much look forward to the possibility of having you travel with us again in the future.

Best wishes,

Ellie

Customer Services

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★★★★★

“Excellent Service”

Written on: 25/04/2018 by Wiley73 (1 review written)

Excellent service... The drivers on both trips were friendly, smart and on time. The vehicles are clean and reliable and I would highly recommend this service. Easy to book online too… Read Full Review

By Holidaytaxis

Written on: 25/04/2018

Dear Customer,

Thank you for taking the time to provide us with your feedback on our transfer services.
I am happy to hear that your experience was an enjoyable one, and that you had a particularly pleasant time with your drivers. I will be sure to make note of your comments and forward them on to our supplier in the area to pass on the praise.

We very much hope that you had a pleasant trip, and look forward to the possibility of having you travel with us again in the future.

Best wishes

Ellie

Customer Services

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★★★★★

“very good company nice car very ponctual i recommende...”

Written on: 25/04/2018 by Stevensonqh84 (1 review written)

very good company nice car very ponctual i recommende to use it… Read Full Review

By Holidaytaxis

Written on: 25/04/2018

Dear Customer,

Thank you for taking the time to provide us with your feedback. We are pleased to hear that your recent transfer experience with us was enjoyable, and in line with the high standard of travel which Holiday Taxis endeavours to deliver to all of our customers.
We very much look forward to the possibility of having you travel with us again in the future.

Best wishes,

Ellie

Customer Services

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★★★☆☆

“Took longer than it said.”

Written on: 25/04/2018 by Upton362 (1 review written)

We travelled from Palma airport to our resort. On the first journey it took an hr which was ok but it was a mini bus and only half full so thought it would be quicker. Also didnt help that the driver could not find our hotel and we had to give him the postcode!! On the return journey it was a coach and took approx 1 and half hours!! Driver was not friendly at all. The transfer time was given as 55 mins. Load music playing as well… Read Full Review

By Holidaytaxis

Written on: 25/04/2018

Dear Customer

Thank you for taking the time to notify us of this recent experience with your transfer. We are of course sorry to hear of your disappointment in this instance, as we always endeavour to provide our customers with a high standard, happy travel experience. Please do rest assured that I have made note of your comments regarding the journey lengths and issues in locating your hotel, and will pass these on to the appropriate department so that this can be looked into internally.
Please do be aware however, that the journey times stated on our website and booking vouchers are estimated, and are applicable for a journey on a normal day. It is possible that these times may vary according to time of day, roadworks, local road closures or diversions, volumes of traffic, local festivities etc.
For your possible future reference, this information is normally included on your booking voucher, and is also included in the FAQ section of our website.

Best wishes,

Ellie

Customer Services

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★★☆☆☆

“Disappointed this time”

Written on: 24/04/2018 by Meatfleece (1 review written)

Booked shuttle from Barcelona but had to wait hour and half for pick up due to waiting for another plane to come in. Found this to be unacceptable, it was late at night and just wanted to get to hotel . Have used this company a few times in different countries and on the whole no problem but for arriving in Marrakech and could not find driver anywhere so had to make an expensive phone call back to UK to find out where he was. Also when being taken back to Airport in Portugal the driver was very… Read Full Review

By Holidaytaxis

Written on: 25/04/2018

Dear Customer,

Thank you for taking the time to notify us of this recent experience with your transfer. We are of course sorry to hear of your disappointment in this instance, as we always endeavour to provide our customers with a high standard, happy travel experience.

Please do rest assured that I have made note of your comments, and passed these on to the appropriate department so that this can be looked into. Of course, if this is something which you would like to discuss with us further, you are more than welcome to email us with your booking reference and any further details. We are always grateful to hear from our customers.

We do very much hope that, in spite of the above, you had an enjoyable time away.

Best wishes,

Ellie

Customer Services

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★★★★★

“Reliable professional”

Written on: 24/04/2018 by 80Sullivan (1 review written)

Excellent service. I have used this company twice in 2 different companies too. Once in Malaga and secondly in Faro. The company is very accommodating, professional and prompt. I would use this service every time. However I do feel it could be a little cheaper. Ofcourse there are alternative options but we used private taxi every time due to kids. The company kept us informed both traveling from the uk n abroad. The drivers were excellent too. If you don’t mind paying the extra compared to… Read Full Review

By Holidaytaxis

Written on: 25/04/2018

Dear Customer,

Thank you for taking the time to provide us with your comments on your recent Holiday Taxis transfer, we are always highly grateful to hear from our customers. I am delighted to hear that you found that the service which you received was of a high quality, and will be sure to make note of your comments regarding the pricing and pass these on to the relevant department for review.

We very much look forward to the possibility of you travelling with us again in the future, and thank you for your recommendations of our services to others.

Best wishes,

Ellie

Customer Services

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★★★★★

“Venice holiday”

Written on: 24/04/2018 by beetrootterry (1 review written)

We were very impressed with the service we received, our car was on time both ways with very helpfull drivers, your company kept us well informed though out our trip I would most certainty recommend your services to friends and family, many thanks… Read Full Review

By Holidaytaxis

Written on: 25/04/2018

Dear Customer,

I am delighted to read that you found your recent Venice transfer experience with us to be a pleasant one, and in line with the high standard of travel which Holiday Taxis endeavour to deliver to all of our customers.
We very much hope that we will be able to welcome you back with us again in the future, and thank you for taking the time to provide us with your feedback and recommendations to others.

Best wishes

Ellie

Customer Services

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★★★★★

“Excellent communication ”

Written on: 24/04/2018 by Teenylou (1 review written)

Booked a transfer and had text update regularly. Unfortunately our flight got diverted so never got to use the transfer… Read Full Review

By Holidaytaxis

Written on: 25/04/2018

Dear Customer,

Thank you for taking the time to provide us with your comments on your recent Holiday Taxis transfer, we are always highly grateful to hear from our customers.
I am sorry to hear that your flight diversion meant that you were unable to utilise the transfer itself, but delighted to hear that you found that the communication which you received was of a high quality. I will be sure to make note of your comments and pass these on to the relevant department.

We very much hope that you will consider travel with us in the future.

Best wishes,

Ellie

Customer Services

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★★★★★

“Great service”

Written on: 24/04/2018

Thank you holiday taxis for the efficient and punctual service....on our arrival we were immediately escorted by our driver to our transport ..we booked a private transfer for the 3 of us....whoow we had 50 seater coach all to our selves and were driven straight to our hotel in costa adeje ...for our return we not only received a mobile text reminder but a letter through our hotel room door reminding us of our pick up time...spot on this time a private taxi and very courteous driver had us at… Read Full Review

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