Cheap Sat Nav Hire www.cheapsatnavhire.co.uk Reviews

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★☆☆☆☆

“Poor Sat Nav unit - Faulty at best”

Written on: 04/08/2017 by leeharris603 (1 review written)

I hired a Tom Tom sat nav for use in Canada, it must have been several years old as the touch screen brought up incorrect letters & numbers when pressed, making it pretty useless. I advised cheapsatnavhire before going on holiday but have just seen they've had the cheek to take the full rental price. I'm getting Room 404 when I try & search them on google now which looks ominous! avoid !!… Read Full Review

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★☆☆☆☆

“Defective Tom Tom ”

Written on: 21/06/2017 by Renegade1234 (1 review written)

Hired a Tom Tom for use in New Zealand. Could not get it to work. Defective. Tried to communicate several times. No response. Do not use this company… Read Full Review

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★☆☆☆☆

“Rubbish”

Written on: 06/03/2017 by Bartlett288 (1 review written)

We hired a satnav to use on our trip to South Africa. This ancient satnav was broken and could not be fixed to the windscreen. More importantly it was faulty and kept reverting to the first address programmed. The history could not be deleted, and it proved utterly useless. We emailed a couple of days into our holiday to report this and were promised a full refund, which of course never arrived, and the company are not responding to our emails… Read Full Review

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★☆☆☆☆

“Please Don't Use Them!”

Written on: 17/10/2016

Really, really wish I had read the reviews before I hired from this company. The Sat Nav they sent us stopped working as soon as we hit France leaving us with no device for a journey through France and Spain (thank goodness for Google Maps on the phone!) Like others on this site I have emailed and messaged them with no response and, or course, no refund. Avoid at all costs!… Read Full Review

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★☆☆☆☆

“DO NOT USE THIS COMPANY”

Written on: 13/07/2016 by susanwil (1 review written)

The sat nav we received proved no use for our trip away. Didn't recognise destinations or new roads, took us to a wrong address and generally making the journey on several occasions not enjoyable having to endure constant wrong messages or bleeping. On our return home I checked the version and it appears to be around 7 years old. I emailed the company and they haven't had the decency to reply. This appears to be normal behaviour judging by other reviews which I wish I checked beforehand… Read Full Review

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★☆☆☆☆

“Like a good many others, I was also supplied with a...”

Written on: 29/06/2016 by PeterFindon (1 review written)

Like a good many others, I was also supplied with a defective sat nav. I returned it promptly with a request for a refund but have been ignored. Wish I had looked at these reviews before going ahead… Read Full Review

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★☆☆☆☆

“Cheapsatnav.co.uk will not refund my payment”

Written on: 24/02/2016

I hired a satnav from cheapsatnav.co.uk to use while on a trip to the USA. I received confirmation of my order and £39.99 was charged to my credit card. When the unit arrived it was impossible to use because the windscreen mount was perished. I informed cheapsatnav.co.uk of the problem and requested a refund of the payment as the unit was faulty. I returned the unit by first class signed for delivery as requested at a cost of £8.55 and asked for repayment of the hire charge and postage. I… Read Full Review

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★☆☆☆☆

“Don't”

Written on: 25/01/2015 by efPower1978 (1 review written)

Usually I don't take to writing any sort of reviews but my experience of Cheap Satnav Hire left me stunned. I had no problems in ordering the equipment and it promptly arrived on time - we were going to Florida. When we arrived in the US and turned the unit on we found that it didn't work, there was no support center to call and no one to support. Eventually I was promised a refund but after returning the unit and then writing to them reminding them of the refund they made no effort to make… Read Full Review

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★☆☆☆☆

“Appalling lack of customer service”

Written on: 26/10/2014 by peterwb (1 review written)

Machine arrived on time but did not work!!! - No telephone number so emailed - no reply - returned unit with a letter requesting a refund - no reply On return from holiday negotiated a full refund from credit card but out of pocket by £9.00 the cost of returning the unit. It is not what goes wrong, but how businesses react that is important - reading other reviews (which I should have done before ordering) and my own experience clearly demonstrates this business's complete lack of any… Read Full Review

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★☆☆☆☆

“WASTE OF MONEY!!!”

Written on: 09/09/2014 by Tilley118 (1 review written)

As with most of the other genuine reviews on here dont hire anything from these! The unit I recieved didnt work at all, should have checked before really but when I came to use it in Italy it would not turn on causing problems and delays. As mentioned on other reviews, they have not replied to any emails/messages left and there is no contact number..surprise surprise! Also return postage costs are the hirer's responsibility which is stated, but when that is taken into account, most other places… Read Full Review

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★☆☆☆☆

“Do not bother”

Written on: 31/03/2014 by CaroleA49 (1 review written)

Unfortunately this equipment was of no use to us at all because the in car charger did not connect properly to the unit. Although the unit was switching on and we were able to programme in our destination, as soon as the unit was attached to the window screen the pull of gravity on the charger meant that the connection became faulty and the unit was not charging up whilst in use and was therefore switching off before we arrived at our destination. When I held the unit and had the charger cable… Read Full Review

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★☆☆☆☆

“Avoid at all costs!”

Written on: 21/11/2013

I ordered a sat nav for hire which was guaranteed delivery before 1pm, on the day of the delivery it didn't show. I searched the website for a telephone number which I then realised they don't have! I decided to send an email and ask for an update as I needed the sat nav for the next day, no reply even after 24 hours which they state in their website. The sat nav turned up the next day, but it was too late. I've since sent 4 more emails and nothing. I posted the sat nav back with a letter of… Read Full Review

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★☆☆☆☆

“no support at all”

Written on: 18/07/2013

I was initally impressed all was delivered on time etc. Howeer when i was in italy the sat nav stopped working and locked on the owner screen. I worte when on holiday and copied it to the return address i've also written to them through their contacts page (interesting that you cant call anyone) to ask for a refund as the sat nav didn't work. No response, no commuication they obviously don't care about customers - so my advice hire from someone else they don't deserve to be recommended… Read Full Review

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★☆☆☆☆

“ NOT GOOD www.cheapsatnavhire.co.uk ”

Written on: 05/10/2011

I hired a Tom TOm from these guys only to find that i keeped trying to send me the wrong way, i then borrowed an identical one from a friend which worked first time great. however getting a refund seems imposible as they just keep trying to blame Tom Tom and are desperate to absolve themselve's from any responsibility not happy… Read Full Review

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★☆☆☆☆

“I have hired a TomTom 1 unit from this company for 2...”

Written on: 29/10/2009

I have hired a TomTom 1 unit from this company for 2 weeks holiday in France and Spain.
Booking was easy and efficient, delivery very quick.
But not only did the unit repeatedly send us the wrong way, it also lost its position more and more as the days went by , especially when we needed it most, which is when exiting motorways. The journey back from northern Spain to London saw us relying only on our maps as the unit never found its position for more than a few minutes at a time, although we… Read Full Review

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★☆☆☆☆

“Even though the sat nav arrived on time when i used it...”

Written on: 11/08/2009

Even though the sat nav arrived on time when i used it in portugal it ran out of charge and the charger was not working. Therefore had to guess my way to my villa and not able to use on return journey.
When told Cheap Sat Nav Hire they stated that it was working perfectly and i must have a dodgy car lighter.This was not the case and it was a complete waste of money. Will use different company next time!… Read Full Review

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