written by on 24/02/2012
I joined Titan 6 weeks back no issues like previous reviewer, althought their website does say their official trading name is Titancomputers ltd! Speeds are better with Titan and better value for money than previous ISP which was Zen internet. I have signed up for their Fibre optic broadband service and have a nice connection speed of 37mb. Overall v happy with service. Sarah
written by on 09/01/2012
By fat THE best isp there is. Been with Titan for 2 years now and recently moved to Fibre with Titan. Had a BT line issue and Titan's support was spot on. They chased BT big time and got the line sorted in 2 days. With AOL (my previous supplier) it would have been 2 months minimum LOL
written by on 13/04/2011
Consistently first class, unlimited and unrestricted 24Meg LLU service. How do they do it! Puts other so-called 'premium' broadband services to shame!
My ping has gone from 67ms on BT internet to 16ms on TitanADSL this is just pure awsome gaming broadband.
Our speed has also gone from 6.4Meg with BT to 14.8Meg on TitanADSL so double the speed.
Responsiveness of the connection is very quick.
written by on 30/03/2011
Been with Titan LLU for a year now. Always get full DL speed day or night. 1 outage in the year which was put on their site within 15 mins and cleared within 2 hours.
Compared to AOL, and Sky who I have used Titan are on a different level altogether.
written by on 13/02/2011
Don't often leave comments but thought I'd do so. I swapped across to Titan after being with O2 for years and Titan are in a completely different league. They:
a) Always answer the phone first time.
b) Always work to resolve issues very quickly.
c) Have always been as helpful as possible.
Long may it continue!
written by on 03/01/2011
No Problems here here in Swansea it continues to provide me great service and relaiablity!! XD
written by on 24/11/2010
Super service and support is really good, Phone and Broadband package is awsome i ping at 15ms to WOW servers, 16Mbs sync rate. Need i say more.
written by on 29/07/2010
Having moved from Nildram I couldn't believe my luck. Titan support replied to my emails within minutes and the online network status is actually updated in real time. Until migrating I was thinking real ISPs no longer exists, but it looks Titan is one of them.
Highly recommended.
written by on 09/11/2009
Previously I thought TitanAdsl were near perfect. The download speed is certainly good and the customer support very helpful and quick to answer... when there in...
Not sure what is happening at the moment, but they are not answering emails nor do they have a working telephone. Maybe I am just 'unlucky' but over the last 3 months I have had a lot of trouble contacting them. Very frustrating, as otherwise they are brilliant. Fingers crossed this is temporary.
Would I get them again? YES
Could I recommend them? (sadly) NO, but then they still beat the vast majority of BB suppliers, as their product (if not the support at the moment) is fit for purpose.
Do you have a question about this product or company? Simply type it in the box below and one of our community will give you an answer
Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.
We will email you when the question is on the site
As rated by our community of reviewers