paid half board for food menu was disgusting no proper meals to eat service in restaurant was bad ordered a meal was not told plate was hot and burned finger so bad it blistered told waiter about it he shrugged his shoulder and said i did not know we were told we had to order food at bar then told we were supposed to order meals from table manageress in restaurant was rude and entertainment well that was rubbish troupers could not sing this was our 5th year going there and our last the takeaway staff were very polite and so were the staff in the amusements the only good thing about it was the caravan shame as it spoilt the holiday for us

We decided to book a caravan at Park Dean for the weekend of Oct 2012. Due to road works we arrived late around 8.00pm we had called ahead to advise them as requested. We went into reception for our key and was given directions to Caravan number 78. We were then told that we could not park next to the caravan but in bays provided at the side of each road. It was raining. There are no paths to the caravans so our shoes and bottom of our trousers were muddy. We entered the caravan with our belongings and I was totally in shock. The caraven was drab, dingy and shabby. Cobwebs hanging from the ceiling, dead flies in the light fittings. The fitted bench sofa was covered in black stains and the carpet was no better. The beds were not made up and the mattress looked worn, dirty & shabby.Even the radiators were covered in cobwebs and dust. This was a worry because my husband suffers from Asthma. At that point the man from reception came to inform us that he had taken us to the wrong caravan and it should be number 71.I told him I was happy to be moved as this caravan was dirty, to which he never offered any reply. We waited around in the rain for around 30 minutes. Finally, wet and despondent we arrived at caravan 71 having called him twice to see where he was. It was worse. It had holes in the partition walls,living area carpet covered in stains. mattress had something which resembled soil sprinkled on it, fridge dented, blinds absolutely full of stains, bent and broken. Thick dust build up again in the radiators. Extremeley shabby, again dead flies in the light fittings, nothing like the photos. We just couldn't stay, I could not bring myself to sit on the dirty sofa let alone sleep in the bed.We were starving but didn't dare eat there or have a takeaway. We drove 5 hours(300 miles) to get there, spent an hour being messed about, and drive 5 hours back (300 miles). The camp resembled a prison came. There is nothing welcoming about the caravans at park dean. They look just what they are shabby and dirty. Never, Never, Never again - Do not go, totally mis represented on the adverts - shockingly dismal, dingy and dirty.

I have just returned form my holiday at the Parkdean Holiday park in Looe Bay, I booked through sun holidays so wasnt really expecting too much, and had only previously booked them through Haven so was looking to try something different. Big mistake, the caravan was filthy, although they provided decent plates, cutelry pans etc, we didnt want to use or touch anything as the caravan itself was dirty. there was dust and dirt pretty much everywhere and my partner found a ball of blonde hair with fluff and dust attached to it behind a curtain. The toilet roll was dirty on the outside, you could see dirty finger prints of the person who had placed it there. the caravan was small, we were unable to get undressed in the rooms with out falling on the beds! however if the place was clean we wouldnt have minded, we had to make a long journey to the nearest morrisons to get cleaning products, I spent my first night cleaning just so we try and feel comfortable. There werent much of a amusement room, as well as any entertainment they tried to provide. and the take away food was really bad, we had two burgers and chips, and chicken nuggets and chips for my daughter, all got left after a couple of bites as you could smell dirty and taste stale grease. So we never spent too much time on site and had to make very lengthy journeys to go elsewhere to enjoy our break. Im just so relieved we booked via the sun and didnt waste much money, I would have been livid if i'd booked independantly and paid what they normally charge. Safe to say I would never recommend Parkdean to any one, and definately not the one a Looe Bay.

Parkdean at Looe Bay - Having had holidays with Parkdean previously, generally we've been very happy. Unfortunately our first time at Looe Bay Park will be our last! The caravan was old and tired but we would have forgave this had it at least been clean. There was a Rose Award sticker on the caravan dated 2010 but if this is true my perception of the 'Rose award' is now not to be trusted. The toilet was particularly dirty and had not been cleaned in quite a while. Apart from having to antibac spray all the sufaces etc, the shower tray was cracked and toilet seat broke. The carpets was very stained and dirty and the settees were also very uncomfortable.