Cockleshell Cottage is very nice, well maintained, clean, but we have come back early because the weather started to change & we couldn't use the heating, there are notices telling you not to tamper with anything heat wise, but it doesn't come on at all. When we first arrived my husband noticed it had been on, but it didn't come on again all week & it got really windy & it rained so as we & the dogs got damp, no warmth made it uncomfortable.

on arrival looks clean but on closer inspection full of cobwebs spiders and blood on the mattress protector full of spiders and flies in shower en suite shower held together with scellotape

We stayed in Oct.16. Although 1st impressions look great, look deeper. Firstly, I slept in the bedroom with the chaise longue in it, and the sheets and pillows smelt unclean, with another persons smell on them, and NOT as though they had been freshly changed/laundered - YUCK. When we finally got a reply, we were directed to a chest of clean bedding, BUT there was no correct size bedding, so had to improvise using MUCH smaller bedding. Also, the bath towel left was greatly bleach stained/marked. Plus, I agree with other reviews in that there were not enough teaspoons or preparation knives. Also, missing bulbs everywhere, broken tap, missing plug, cobwebs in corners, sticky kitchen cupboards and floor. Also, in my opinion, for a house that sleeps 7, we could have done with televisions in each bedroom, not just 1 in the lounge. Overall, NOT my idea of luxury.

I booked cottages 4 u for a weeks stay at honey suckle cottage watchet somerset. I arrived at the property after a 6 hours of traveling, and found i could not get the key out of the key safe, so i rang the caretaker and he told me that we had tried to contact you and let you know the cottage has been double booked.The caretaker had left messages from the time of 3.30pm but i had never pulled over from driving to check them. i was offered accommodation nearby in dulverton which would have taken another hour or so to get there.i was not happy in excepting an alternative so far away. A cottages 4u message on my mobile offered another property, but said i needed to pay extra costs of which i was not going to pay. I decided to drive home which took another 4 and a half hours. I was refunded all the money from the booking.i will not be using cottages 4 u again as ive not been offered any compensation for the stress of the situation and having taken days of work unpaid its all led to a very disappointing week. i had been looking forward to the holiday for many months, it was a complete let down.

disappointed to the fact swimming pool was not likely to be in use in the near future.wash machine did not work had to ask for heating to be put on,no welcome pack and no logs as suggested in brochure.when I did complain to cottages for you, did get a rebate.But would have been nice if we got what was in brochure Shame as it was a lovely setting

Just spent a week at The Hive on the Parkdean Lodge site in Warmwell. Nice site and plenty to do in the area. However, Lodge we stayed in needs revamping. We had no electricity on arrival and could not contact the owner. Had to get maintenance out. On first viewing lodge looked great, however, parking area not clearly identified (we parked in next doors driveway and had to move when they arrived). Lots of things not checked as per the maintenance book, TV in bedroom not working, no working batteries in any remote controls, broken toaster, no frying pan, no scissors, no potato peeler, no grater and definitely no Welcome pack which is what we usually get when we stay in other cottages. Crockery and cutlery needed washing before using. Shower only worked intermittently. Trees around the lodge need cutting back as they blocked out the sunlight on the verandah. Although these things did not spoil the holiday in general, certainly needs checking out.

Cottages in need of t.l.c. Washing machine not working, cooker and extractor dirty so did not use. Curtains falling off hooks and blind broken. Had to do some d.i.y on towel holders and shower door handle, en suite shower tray overflowed. Lots of cobwebs and dust so left cleaner than when we arrived. Outside furniture in poor state of repair so did not use. Second TV not working. On plus side beds very comfortable and lovely views although garden could be better maintained.

We arrived on a Sunday afternoon, we had told cottages4u of our arrival date and time, but the info had not been passed to the Proprieters. The actual place is very nice indeed. We did not find the proprietress at all friendly. There was no Wifi as the bill had not been paid to the provider. The lady proprietress told us each day that it would be available the next day, but after a week, it was still not available. In the evening before we departed the Proprietress came to tell us that unless we thoroughly cleaned the property then she would withhold the deposit, which was paid in cash. She told us that we had to clean everything, even to washing the floors. On the morning of our departure she came to inspect the property, she held the deposit in one hand and ran her fingers over all the surfaces to make sure it was clean. She was very unfriendly. We had no intention of leaving the property in disarray. The Gite was much cleaner when we left than it had been on our arrival. Not recommended at all.

The cottage was clean and warm with nice bed linen. However, there were several items which should be there, but which we missed on our very first evening. Potato peeler; small sharp knife for veg; jug for gravy/custard; washing-up sponge (or dishcloth) usually found in your cottages; small tray; deep roasting tin. There was no visitors book, or details of nearby pubs and eating-out places. No leaflets about nearby attractions or places of interest to visit. No-one came to visit us (although I think the owner lived in Waveney House, which was nearby). No-one came to check if we had damaged anything, or broken anything - so security cheque could be destroyed. (This should really be done in front of the visitor!) There was no dressing table or chair in bedrooms - nowhere to put clothes which one removed at night, or to sit on to fasten shoes etc. - particularly necessary for elderly visitors. There was no Mirror with nearby power point for ladies to curl their hair. (The Men were catered for with shaver point!) Situation of cottage was ideal, but the above spoiled our visit.

Beautiful conversion but fault with heating on 3rd day; downstairs bedroom freezing. owner admitted it was too cold and tried to fix but that resulted in us discovering that all heating was off when we returned on 4th day. Left message on answerphone to tell him about this but no one got back to us. We suggested some supplementary heating eg fan heaters could be supplied but they said they didn't have any. As the owners lived next door there is really no excuse for ignoring us. I think being ignored made us more angry than being so cold as they are eager to take your money but obviously don't want to commit to giving good service to their guests once they've got it and you are installed in their property. My advice is go in the summer or take some heaters and your thermals with you

spacious house,good location.No garden funiture,no gas b b q ,large build up of ice with thick mold on back of fridge split in toilet seat no kindling or logs for fire and to top all that we had no hot water for 6 days .Our holiday was completely ruined i spent most of it driving to where i could get a phone signal and complaining to the owners and cottages 4 u .One good thing was the weather.

great location and lovely views from cottage ,but unfortunately not worth the money we paid.Not clean enough,very dirty bath ,dirty crokery,grubby paintwork and no cleaning items to rectify!No wardrobes or drawers upstairs,and very hot at night ,making it difficult to sleep!Unpleasant smell in kitchen(reported in visitor book in 2010!)Drive needs attention-very steep and nearly dammaged exhaust!No wecome,no information on whereabouts of everything etc .

We booked for a Pet Friendly cottage using the search menu. When you choose your cottage there is no mention of the Pet Friendly 'do's and don'ts' on the actual booking page of each cottage, these are listed on a completely separate page tucked away under the general blurb and photos. If you are not prepared to have your dog with you 24 hours a day, every day of your holiday then these cottages are not for you! Pets are not to be left unattended at any time at the cottage. An unreasonable and unrealistic request.