Sports Shoes Unlimited Reviews - www.sportsshoes.com

★★☆☆☆
1.8 / 5
19% of users recommend this
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Latest Reviews

★☆☆☆☆

“Please don’t buy at sportsshoes.com !!!”

Written on: 30/11/2017 by RankoZ (1 review written)

I have an account at Sportshoes.com for one year. With every order I made, there was a problem. I'm paying with PayPal, secure option for seller and buyer. Last time I've got this email from Sportshoes: In order for me to release this order I need a copy of some kind of document that is registered to the billing address that is also in your name along with some form of ID that matches the card holders name. You can of course censor any private information. I apologise if you feel this is a… Read Full Review

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★☆☆☆☆

“Shoes never came, neither did refund!”

Written on: 17/02/2017 by Raygq308 (1 review written)

Beware of this company. I placed an order Jan 23rd and have not received my shoes. They said there was a shipping error and it was being sent back to them, and that I would have to wait two weeks until it was returned. It's been two weeks and now they said I have to wait again because the return wasn't actually processed. They've refused to send a replacement order or refund my money until they get the order back. Also, their customer service is unreliable. Attached is a photo of how their… Read Full Review

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★☆☆☆☆

“Seriously aggravating ”

Written on: 25/12/2016 by zgBrown194 (1 review written)

I purchased a pair of shoes through Amazon on Nov. 28th. I received a confirmation email from Amazon that they would arrive between Dec. 30th and Jan7th. I wasn't told this until AFTER the purchase was made. The next day I received an email sportsshoes saying it had shipped. I assumed a mistake on amazons email part. Since these are a Christmas gift, I couldn't wait that long and had planned to cancel the order. But because I got the email saying shipped I figured I was fine. Well, here it is… Read Full Review

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★☆☆☆☆

“Poor service”

Written on: 17/12/2016 by Spencerxx1994 (1 review written)

Waited well over the delivery time for my order which turned up with two different size boots ( 11 & 9.5 ). When I complained I was told they never had any other sizes available to replace albeit as I had a size 11 and size 9.5 I would have thought they would have the opposite pairs still available. I was offered a suitable replacement and after I accepted, several days later I was again told they was now none of these in stock. Over three weeks after payment made, I still not received any… Read Full Review

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★☆☆☆☆

“money reserved on my account / no shoes sent to me”

Written on: 31/10/2016 by 323Shields (1 review written)

Right after placing my order I got the message from customer service saying I have to proof my ID (as my billing address is different from the delivery one).Sent all requested proofs immediately and waiting for the reply for 5 days already + nobody is replying to my reminder emails. Money is reserved on my account by sportsshoes though... So I have neither my shoes nor my money (as reserved)… Read Full Review

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★☆☆☆☆

“Spammers AVOID”

Written on: 12/06/2016 by SkylarSchneider265 (1 review written)

If you make a mistake of ordering from them you will receive unwanted direct marketing emails every other day. Unsubscribing doesn’t stop them. Calling them and asking them to stop doesn’t seem to work. Emailing the request to customerservice doesn’t stop them. I hope the Information Commissioner’s Office will do something about it… Read Full Review

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★☆☆☆☆

“They don't ship my product, refund my money nor answer...”

Written on: 16/03/2016 by Palmerlf482 (1 review written)

They don't ship my product, refund my money nor answer emails!… Read Full Review

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★☆☆☆☆

“AVOID AT ALL COSTS”

Written on: 14/03/2016 by DEEPC2806 (1 review written)

I returned a pair of trainers that did not fit and requested a replacement pair. I provided all the requested information in the required timeline. They failed to respond, ignored emails, did not return phone calls. Dreadful service. I have still not received a refund. Am in the process of instructing my solicitor. Disgraceful lack of custoer service. AVOID USING THIS COMPANY - THEY ARE A DISGRACE… Read Full Review

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★☆☆☆☆

“Sportshoes.com take your money but don't deliver”

Written on: 10/01/2016 by anguspohl (1 review written)

 First off i have used many online services before but none as bad as this, perhaps because i am located outside the UK? Anyway i ordered 3 pairs of track spikes on 7 December 2015, confirmed by Sportshoes. as having been mailed. When following up on the delivery towards the end of the month (by way of the order number) the online system said the order was "closed" upon which i mailed them to find out what this means? Apparently it means delivery was successful even though i had not received… Read Full Review

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★☆☆☆☆

“DO NOT USE!”

Written on: 06/08/2015 by Shane201 (1 review written)

Appalling company, do not use or recommend. Ordered 2 pairs of trainers at the same time. One arrived in the expected delivery time, but 3 weeks in they are faulty. The pair that didn't arrive, a few weeks later, I rang to ask where they were to be told they were out of stock and they had no idea when they were coming in, there was no OUT OF STOCK comment on the webpage otherwise I wouldn't have bought them. There was no email to me to say they were out of stock or when they were likely to… Read Full Review

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★★☆☆☆

“Let down by lousy courier”

Written on: 21/03/2015 by wiNielsen275 (1 review written)

Everything was OK until you miss the time when delivery was made, told on tracking site that will redeliver the following day, will 3 days later i was still waiting, no communication, no help, left to hang and dry. Lousy, hermes courier, avoid until courier service better… Read Full Review

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★☆☆☆☆

“Horrible support and delivery time endless! Never...”

Written on: 19/11/2014 by Williamsly448 (1 review written)

Horrible support and delivery time endless! Never again… Read Full Review

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★☆☆☆☆

“Spammers that misrepresent their approval rating online”

Written on: 12/09/2014 by Rachel_Pierson (5 reviews written)

This company sells its products via Amazon. When I purchased from them recently, in short order I received a follow-up email begging for positive feedback and further business. This is exactly the reason why I (and I believe most other savvy internet buyers) don't trust companies like SportsShoes with their real email address. It seems like the temptation to spam is simply too great for clueless companies like this. That cluelessness is the whole reason why they have to sell their wares through… Read Full Review

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★☆☆☆☆

“Spammers that misrepresent their approval rating online”

Written on: 12/09/2014 by Rachel_Pierson (5 reviews written)

This company sells its products via Amazon. When I purchased from them recently, in short order I received a follow-up email begging for positive feedback and further business. This is exactly the reason why I (and I believe most other savvy internet buyers) don't trust companies like SportsShoes with their real email address. It seems like the temptation to spam is simply too great for clueless companies like this. That cluelessness is the whole reason why they have to sell their wares through… Read Full Review

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★☆☆☆☆

“BEWARE !!!!!!”

Written on: 27/08/2014 by Maximilianh462 (1 review written)

NO ORDER CONFORMATION EMAIL,RUNG THEM, WAS TOLD BEING DISPATCHED THAT AFTERNOON, RUNG THEM 3 DAYS LATER,TOLD HAD NOT BEEN DISPATCHED NO RECORD OF MY CALL, VERY VAGUE ON WHEN THEY WOULD BE DISPATCHED. SO CANCELLED, TOLD WOULD NOT GET EMAIL TO CONFIRM CANCELLATION OR REFUND. LOOKED AT BANK ACCOUNT 24 HRS LATER PAYMENT STILL PENDING? AND TRANSACTIONS ON MY ACCOUNT NOT BY ME! WITH MY CARD NO. HAVE ONLY SHOPPED ONLINE WITH THIS CO IN THE LAST 8 WEEKS, MY BANK TOLD ME TRANACTIONS WERE DONE WITH MY… Read Full Review

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★☆☆☆☆

“Problems with sportsshoes.com”

Written on: 02/07/2014 by PaigeEngland256 (1 review written)

Price may be good but service is diabolical. Don't expect any service if you have a problem. They seem to go out of their way to make life difficult for you and trying to get a refund is almost impossible… Read Full Review

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★☆☆☆☆

“This is not a mail order company!”

Written on: 20/05/2014 by MDUK69 (6 reviews written)

I have used sportsshoes.com a few times. This time the shoes looked nothing like the picture, they were really ugly. So I wanted to return them. Then i find i have to pay to return them. Reputable mail order companies recocgnise that customer are choosing from web or catalogue images - not trying them on in a shop. So the essence of mail order has been about ease of return - unfortunately someone forgot to tell sportsshoes.com. They want you to cover their costs. They avoid the costs of real… Read Full Review

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★☆☆☆☆

“A Nazi style security checks”

Written on: 16/05/2014 by Maximillianx311 (1 review written)

Be aware if you want your item to be delivered to an address difrent from your biling one. They will put you on huge security checks and block your money. If this happen you have the full right to contact Consumer Direct and to take a legal action as they don't have a right to put you throw security checks nor to kept a copies of your indenty documents or bills. About their costumer service this is exellent example of what one costumer service shoudn't like. The only exeption in their team is… Read Full Review

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★★★★★

“Asics - very comfy!”

Written on: 27/01/2014 by Vinnyta (1 review written)

I found this store online and ordered a pair of asics sports shoes. after my order was placed, I found this site and comments made me puzzled. However, despite the reviews with negative experience, mine is positive: a very good product, and very fast delivery. I do hope that they have improved the customer service… Read Full Review

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★★★★★

“Great prices, no problems.”

Written on: 12/11/2013 by Aidoj (1 review written)

I ordered Asics Piranha SP4 and got them delivered to Ireland. The shoes were €43 rather than the RRP of €130 (they are an old colour). Came 10 days after I ordered which is not the quickest, but is fine. "Free delivery" is a lie actually, because the euro conversion is inflated. That works to your advantage, however, as if you have a promo code (Google sportshoes promotional code, I got 20% off) it takes it off the item total, giving you a bigger discount than if you ordered in pounds. I… Read Full Review

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