Sports Direct Reviews - www.sportsdirect.com

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★★☆☆☆
1.6 / 5
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Latest Reviews

★☆☆☆☆

“Repeated incorrect items delivered”

Written on: 14/08/2021 by LSMITH1966 (1 review written)

What a waste of time. Wrong items delivered repeatedly. Customer care department unsympathetic. Robotic solution. Won’t shop with them again… Read Full Review

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★☆☆☆☆

“NEVER BUY FROM THEM”

Written on: 19/07/2021 by maEdwards92 (1 review written)

Absolutely terrible. I ordered a goal keepers jersey for my son. The brand i ordered didnt have a size guide but a recommended age (i. E. 7-8 yrs). My Son plays U6's and i ordered a 7-8 thinking he would grow in to it. As it is shipped from UK it took 6 weeks to arrive. The product arrived as ordered however despite being a 7-8 size was still too small for my 5 year old (who is of average size for his team). I tried to return it and adhered to their 28 day from receipt return policy. It cost… Read Full Review

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★☆☆☆☆

“No Goods No Refund”

Written on: 25/06/2021 by Suzie777 (4 reviews written)

Placed an order for next day delivery. Order arrived, only one trainer in a box, 2 items missing. Refused to send out new trainers until odd one was returned. That was too late for what I wanted them for so bought trainers elsewhere. Have refused me a refund so far, have refused to return my next day delivery charge so far. Odd useless trainer has been returned so I don’t have what I paid for and don’t have a refund.  Avoid this company, the customer service is non existent. I spent 2… Read Full Review

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★☆☆☆☆

“Karrimor TEMPO 5 boys trail runner”

Written on: 04/06/2021 by Stacy131 (1 review written)

Really awful quality. Shoes broken after 3 weeks (not worn every day) toe and side material came apart. Very dissapointed. wished I had read other reviews before purchase. Looks smart and sturdy but this is certainly not the case. … Read Full Review

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★☆☆☆☆

“Under sized trainers ”

Written on: 28/03/2021 by Darrenggguhbv (1 review written)

Brought a pair of size 8 UK trainers, labelled as size 8 but are 6.5/7, I was happy to swap but want me the pay return and delivery costs again, absolutely disgusting, customer services just tell me o ordered a size 8 and there correct and closed my case with no further response… Read Full Review

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★☆☆☆☆

“Absolutely disgusting customer service ”

Written on: 05/03/2021 by Johnniedday (1 review written)

Never will I purchase anything again from this disgusting company they are a disgrace to society there customer service absolutely useless there email response to perfetic overall do not purchase from this shoddy voted worst company ever… Read Full Review

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★☆☆☆☆

“Postage fees”

Written on: 23/02/2021 by Milton1964 (1 review written)

When purchasing online please be careful if product does not fit true to size or you are not happy with your purchase, they do not refund postage return i think is awful. So you will pay two sets of postage fees… Read Full Review

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★☆☆☆☆

“Poor customer service”

Written on: 01/01/2021 by chuagladys (2 reviews written)

Sport direct sent wrong colour Slazenger's man crew socks pack of 5 in size 12+.I specifically chose black but they sent white. I been identified by the Gov as clinically extremely vulnerable and is sheilding. Therefore I shop online. I am unable to go out to the post office to organise the return. The error was sport direct not mine.Been back and forth emailing them but they insist the item is correct. Kept asking me to return the unwanted item for refund. Despite of sending pictures to prove… Read Full Review

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★☆☆☆☆

“do not use”

Written on: 23/12/2020

I have been waiting 21 days for my goods they lost them, they will not answer my emails, the only time they did was to say they could not refund me until their carrier HERMES got back to them. 12 day a go, but they assured me they try to call the carrier daily, no money no goods and sports direct have taken £80to 100 ponds DO NOT USE… Read Full Review

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★☆☆☆☆

“Wrong shoe colour delivered”

Written on: 02/11/2020 by Deangelor204 (1 review written)

Ordered Adidas Phosphere trainer, Triple Black Colour but delivered Black/gray/white colour instead. I was thinking of sending it back but I have to pay the postal charges. Avoid ordering online as much as possible as they're unreliable … Read Full Review

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★☆☆☆☆

“Sports Direct ignore Consumer Rights Act”

Written on: 17/10/2020 by SagaLout1954 (5 reviews written)

I purchased some items on-line, Sports Direct chosen delivery method is Hermes. Hermes policy during Covid is "no contact delivery", & to PHOTOGRAPH the packages at homeowners OPEN front door or in a designated safe place, with tracked delivery showing the photo as confirmation. My Sports Direct parcel tracking changed to "delivered", but no photo (though I was in) - MY PARCEL HAD NOT BEEN DELIVERED! As this remains Sports Direct responsibility I contacted their customer service. Initially… Read Full Review

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★☆☆☆☆

“stay away..!”

Written on: 09/10/2020 by gbBates1992 (1 review written)

i was buy it a bicycle and after 10 days,coming without bolts, fork was bend, no seat clips, frame was scratch a lot..send them 5 emails with photos like proof and no answer...stay away from SportDirect..! … Read Full Review

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★☆☆☆☆

“Tracksuit with only top no bottom”

Written on: 22/09/2020 by TerriblesportsdirecT (1 review written)

Paid for next day delivery. Received only top no bottom. 10 days passed n i am still waiting for them to send missing item or refund postage. Cant but another one coz i don know if missing bottom will arrive. Am stuck!!,, Will never ever but fm sportdirect. Posting n sharing so my friends will not b in the same frustrating situation. Is so unfair… Read Full Review

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★☆☆☆☆

“Absolute horror show.....”

Written on: 17/09/2020 by Redstevo77 (1 review written)

Absolute horror show..... Do not buy online products from this company - to add further insult the Customer Service team do not understand what customer services is and have a complete disregard for unhappy customers. I am now on email 28 to Sports Direct who think if they reply to me that then the ticket is resolved!! Below is a further complaint email sent to SD which hasnt been responded too!! Here you have one very unhappy customer who is nothing short of appalled by your customer… Read Full Review

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★☆☆☆☆

“astonishingly poor quality”

Written on: 11/09/2020 by Ross270 (1 review written)

ordered 2 slazenger t shirts for £8,astonishingly bad quality, one had a really baggy and hanging neck line and the other had a tight neck line,neither of them fit me even though they we're both the same size and the same size i normally buy from the sports direct store,there is no excuse for the poor quality control because 2 t shirts the same size should not leave your factory if they look totally different sizes, like i said extremely poor quality control, i have had to throw 2 brand new t… Read Full Review

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★★★★★

“My Only Clothes Shop”

Written on: 28/06/2020 by PhilKnott60 (1 review written)

I shop at Sports Direct all the time for my favourite brand Slazenger, I wear nothing else. The prices are cheap and the quality is superb. Customer Service either in store or on line is excellent and delivery is prompt and on time… Read Full Review

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★☆☆☆☆

“Very very. Bad experience ”

Written on: 14/05/2020 by Sam18morgan (1 review written)

Advice guys, not to buy anything from sports direct . Ordered a tennis table on 14/4/20. One months now , didn’t receive anything. When ordered it was told 3-7 days delivery , nothing happened. Not even received an update from the customer service . Contacted them on 28/4 by email ( By the way , there is no phone number to contact) a got a reply that my item is ready for shipping and will be shipped on 2/7 . Nothing happened so far. Sent them over 10 emails from 1 /5 till now , no reply from… Read Full Review

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★☆☆☆☆

“Customer service”

Written on: 12/05/2020 by SmallDog57 (1 review written)

Ordered online. Pricey products and expensive postal charges. Sent product back for a refund and still waiting 2 weeks later. Dealing with customer services are just a joke. Every possible excuse they can give you so that they don't have to payout. Expect the run around with Sports direct-Avoid shopping online at all costs… Read Full Review

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★☆☆☆☆

“online shopping ”

Written on: 17/04/2020 by Shm62 (1 review written)

They are by far the worse company i have ever shopped online in my life. Very irresponsible, late in processing the problems. Haven’t yet managed to receive my refund back nir receive my item back. Please make sure to choose wisely once you want yo shop online never recommend online shopping from sports direct… Read Full Review

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Smalldog57's Response to Shm62's Review

Written on: 12/05/2020

I am exactly in the same position as you. Worse company to buy from-Never again.

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★☆☆☆☆

“disguisting and unprofessional”

Written on: 17/04/2020 by Costellobf1948 (1 review written)

Customer care is disgusting. sending a mail they try to get away with it, sending a wrong slipper and they did not refund me for the postage. everyone makes mistakes but yes they stole the postage money from my husband. I have tried several times to show them pictures to no avail. I have tried to call them again to no avail. the customer care staff is really unprofessional.. he did not dig into the matter. do not trust them. shame on sports direct, shame on one of the customer care personnel… Read Full Review

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