We bought a Bellway Home just over 2 years ago. At the time of purchase, they couldn't do enough for us and quickly deducted the money for all the 'extras' we paid for which amounted to a lot of money! Some 2 years on, we are left with a house with an integral garage which floods every time we experience heavy rainfall! We're still waiting for a reply, which hasn't been forthcoming, Bellway haven't even had the decency to write to us. We've been sold a house with insufficient drainage and Bellway are not interested. Maybe they'll be interested when they receive our 'small claims court' correspondence, which is our next step. Almost all of our items in the garage have been water damaged and Bellway told us it was nothing to do with them and to claim through our home insurance. It is something to do with Bellway, you built the house with INSUFFICIENT DRAINAGE!! They're a joke, buy from Barratt Homes - a much better experience and professional builder in our experience.

SDL property management,Bellway nominated these people to do maintenance for phases 2of this area what a "sham",I have a roof tile of from the highest point of my house .i contacted Bellway with no joy ,I have triedNHBC ,no joy there ,so I called my property management,after so many phone calls to them only to be told ,because I am FREE HOLD it is not covered with them ,but get this these people have no funds to look after this development!! but they have taken my £56 -28 and some of my neighbours payments .so what have we payed for !!! ??? I have been happy with my property until February this year ,when bad weather hit us ,lots of house had there guttering come of and my tile ,I can only assume people affected did the jobs themselves.

Been in 3 years now still having problems with plumbing,garden and stairs we should in this day and age be able to retain a percentage of the purchase price for 10 years

I'm seriously worried after reading reviews on here. Why do they they need to put social housing amonst properties for new builds sounds like a bit of an experiment combining the two and seeing what happens I spoke to some people in the area I'm buying in there's lady house which has been broken into twice recently. Her son has schizophrenia i don't know much about it but worried. There's a lady with a million children who just linger around she just casually wakes up and strolls outside for a cigarette in the afternoon just making the area look untidy

I just wouldnt buy it or get a independent company 2 check everything on the property

Having spent £300k on a home we foolishly expected we'd be delighted with our purchase! There have been many disappointments, lots of waiting for action, many hours at home spent waiting for contractors to attend and after 18 months still unresolved issues including a garden that's probably better used for mud wrestling competitions! However the latest upset has seen 2 old aged pensioners and a child with no hot water or heating! Despite being told that everything was covered for 2 years we were not told that we needed to service the boiler after 1 year to have a warranty! Had this been pointed out as key MUST KNOW information points we would of course had a service done. We were however working on the 2 year cover conversation! I also expected that paying a considerable sum of money a boiler would've been installed that would not have issues within 18 months! The Bellway response.......it's not covered and we won't help! Well how very big of you, how customer centric you are.......NOT! My advice go to a house builder who has some true care for those that buy and has the staff in place to offer support. Awful service, Thank god we have amazing neighbours who have a million issues themselves about other faults do currently have hot water they're willing to share!

Ever since moving in in April 2016, the front door has never locked properly. In fact, we have gone out a couple of times, only to return and discover that the door had not in fact locked. We have fitted an alarm for our piece of mind but decided that a new front door was needed. The local company, who came to give us a quote, said the Bellway door was cheap (estimate around £260), did not have a 5-lock mechanism and was not nearly thick enough. We decided to purchase a new front door at around £1100 and asked Bellway for a contribution, say the cost of one of their cheap front doors. They refused. Obviously security is not high on their list. Perhaps I need to post on Twitter and get this our into social media.

purchased a 5 bed house on a development in barnsley spent a fortune on extras on completion day the house wasn't ready in my eyes the paint finish was like a 2 year old had done it there were to many paint defects to mark so they had to re paint the whole house to a better standard nails sticking up out off the treads on the stairs had to get the carpet fitters back central heating leaked threw the master bedroom ensuite ceiling had to have a big hole cut in the ceiling to find the leak door locks had to be changed as a property was burgeld due to poor locks shower door had to be replaced the guttering leaked and had to be re done twice chips and marks on the general appearance of the house and a lot of time taken to get it looking correct toilets don't stop flushing due to cheep flushes great when you are on a water meter kitchen units have blown in 1 place next to floor beltways response its because i moped the floor with water !!! what am i supposed clean a kitchen floor with fresh air the customer care team don't really care once you have paid them and they have left the development its a pass the buck game

In the apartments there is NO sound proofing at all. A distinct lack of privacy all round for example laying in bed listening to what is going on above you. There is certainly no privacy in the bathrooms as sound carries. In general to the eye the apartment looked great, but all the walls are stud walls including the ceiling. Obviously the quicker they can be built the quicker they can be sold is the Bellway motto. The builders are having to rectify the window surrounds as the plaster has blown. In all not a satisfied customer. Having moved in 5 months ago and because of the continuous noise from above, we are now negotiating a move to something more substantial. Before we moved in we would have liked to have seen an apartment ready built, but were shown a house instead, so had to go on visualising what it would look like.

We have recently bought a Bellway home in Liverpool priced at £299.995. The driveway is too narrow and not fit for its purpose. At the side of the driveway there is a fourteen inch drop leading to next door. We have great difficulty parking our car as we are afraid of going over the edge onto next doors property and damaging our car and putting our selves at risk. When we park our car up the passengers cant get out of the car properly without dropping down onto next doors path who isnt very pleased about this, but its the only way we can get out of our car. We have already damaged the car on the drivers side as when we open the car the door hits the house. We have explained to Bellway we either want our money back or moved to another house on the development as they are still building at the moment. Our house is the only one up to now with this problem and all they keep doing is fobbing us off telling us it is safe. We have recently had the NHBC out to look at our driveway who said there is nothing wrong with the driveway obviously they the passed the house in the beginning so they have to say that more liars we are taking this further please comment if anybody has any information about this problem

We purchased in sept 2013 after waiting months for it to be built. Now the excitement of a new home is no longer excitement but nothing but a pain, inconvenience and just a disruption to life. Be prepared to argue because if they can talk you out of the fact you have any issue they will. I'm just going to list my problems and let you decide: Kitchen extras purchased. On demo it was noticed that my American f/f would not fit in the gap and units where cut down to fit a standard integrated f/f which I hate. Measurement on plans where wrong. Heating wired back to front wrong. No wonder I couldn't work it. Showers: one scalding hot, one freezing. Thermostats on back to front. Leak in the dining room ceiling on Christmas Day. It took till feb for them to find the issue which was the trickle vents/damp course was directing the water into the property and not out. Brick work had to come out, could not use back doors as blocked in by scaffolding, windows scratched and damaged. Ceiling has to come down on the 27/03 as it's the earliest they can do it. They tried to say it wasn't wet lol. Then decorators after I've cleaned up the mess again I suppose. Drive - awaiting it I be re-topped as it's sagging been told lots of dates. Leak from ensuite shower into the lounge. Banisters not fix and loose. Paint work and finish is appalling. I have lumps, screws and alsorts sticking out but to top it all off a mobile number scratched Into the board in the living room as just painted over. Absolutely disgraceful. I have had to stay home on numerous occasions to let people in to complete or rectify works. 6 Month on I still have problems. Now a privacy issue as the houses out the back are a lot higher than my own. I am hoping that they are going to raise the fence as we see the whole length of a person when in there garden and into there house as with them and us. They do eventually rectify or fix when you complain but you can't be soft with them because they hope many people don't know what they talking about. I have had arguments about issues to be told it's ok they get fixed but They don't understand the upheaval,inconvenience and how much it's costs to stay off work for their errors. Just don't bother or if you do buy one visit each week for an update and hound the hell out of them to make sure they doing a good job after all sales will pester you for money.

ok, i loved Bellway on my last review, even though i had a few issues with my fab new house, however, all is not how it seems. I now have in excess of 15 problems with my house and it was 384,000!! The most disturbing is that a waste pipe was not connected to the main drain!! Fixed now but if id waited for any length of time the foundations of my beautiful house would be sinking. Ive got loads more issues but im giving the chance for them to sort them out so watch this space

I bought a Bellway home,a Bewley, in 1997 and have had problems with the roof from day one and am still having issues now. I have been quoted £580 to correct the leaks in the roof but what surprised me when the roofer was inspecting the roof was that under the roof tile between the roof tile and the felt there was mineral wool insulation. So if there is ingress of water under the tile the mineral wool gets soaked and retains the water instead of running off down the felt to the guttering. Is this a standard building practice? I don't think so. I must agree the windows were poorly fitted and gaps filled with mastic.

Since my first complaint regarding the lack of proper and affective sound-proofing in my apartment, I have now taken the problem further and complained to NHCB. Bellway, after much communication from myself (they ignored me for weeks and tried to evade the issue) are now about to carry out 'repairs' to the floor of the property above to make it 'more sound-proofed'. Yet this in itself demonstrates that there is a problem in terms of inadequate build/structure. I've experienced much stress over this and continue to be disturbed nightly by the people who live above [they keep anti-social hours and of course this is not Bellway's fault but the fact we can hear them so clearly is a result of poor insulation and noise contact, surely?) Overall, I wish I HAD NOT purchased the Bellway property I live in.

Hi, I have paid 1000 pounds as a reserving fee for a Bellway property in City East, Barking, Essex. After having read these reviews I am a little concerned with the kind of things I need to be careful with. I really like the house but I am concerned with the development in general. As it is a new built what kind of structural/snagging issues should I look out for with City East, Bellway. And do you people recommend me using an independant solicitor or should I just go with the recommended Bellway solicitor. I will highly appreciate any responses. Many thanks

Cedar Park Tamworth 2012 Buying a new house is an expensive dream. We do it infrequently and the sales people are trained manipulators of facts. Houses are NOT an everyday purchase but there is less consumer protection than buying a kettle. The exchange of contracts should be based on 80% valuation with 20% payable after 2 years this would make the builder get it right first time. We should receive information on all of the previous offers made and why the sales fell through. The after sales service is appalling. The site agent has no formal training in construction or building They quote laws that do not exist I would like to know the cost of the land and the total cost of the build at every stage When I moved in 20 of the 25 houses had been sold it would have been useful for me to talk to all the home owners and asked to see their snagging lists. House builders need to be more accountable. We have tasrgeted the banks now lets focus on these cowboys.