Evans Cycles Reviews - www.evanscycles.com

★★★★☆
4.2 / 5
82.6% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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★★★★★

“sprint workstand”

Written on: 20/11/2017 by ScarletMaxwell (1 review written)

this is a fantastic stand, I love it. I pondered for a long time over the cost of this type of stand but got it at a good price and the dlevery and service were first class. The quality and finnish on this stand is superb. and so easy to use… Read Full Review

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★★★★★

“Great service”

Written on: 20/11/2017 by Konnorl1956 (1 review written)

Always had great service from my local Evans shop and on line ,prompt delivery and good prices always never had anything to complain about… Read Full Review

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★★★★★

“competitive/reliable/prompt”

Written on: 20/11/2017 by 77Horton (1 review written)

Every purchase has arrived on time. All products were accurately described and competitively priced. The rare times I needed to contact them was resolved quickly and professionally with a an immediate replacement of a faulty good without any quibbles. Highly recommend… Read Full Review

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★★★★★

“What more is needed!”

Written on: 20/11/2017 by Kendall363 (1 review written)

Good price, easy to use and speedy delivery… Read Full Review

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★★★★★

“Very helpful”

Written on: 19/11/2017 by Jessie235 (1 review written)

Wandered in to Evans to get a replacement for a broken spoke, and they gave me a couple of different lengths for free, along with some useful advice as I'd never replaced one before. How's that for service?… Read Full Review

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★★★★★

“Norwich branch was great”

Written on: 19/11/2017 by 145Davis (1 review written)

Great service from booking it to collecting it, kept up to date clearly and quickly. Really good service from workshop, staff really helpful and didn’t charge for what didn’t need replacing. Good tips on Brompton longevity by not folding it all the time. Also chose a new saddle at collection which they fitted then at no other cost. Through into the mix a great cup of tea they made me while I waited so excellent service and costs proportional to other services had on bikes so all good… Read Full Review

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★★★★★

“It's all about staff. Dulwich branch it's just perfect ”

Written on: 19/11/2017 by Waddell300 (1 review written)

Very good service and free delivery to store. Dulwich branch highly recommended from them all… Read Full Review

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★★★★★

“Shop service at internet prices.”

Written on: 19/11/2017 by DariusCollins (1 review written)

Have bought two pair of shoes, bib shorts and other kit this year. Every time I was able to look at the goods on the website, order and try them on at the shop and with Evans price match I knew I was getting the best possible price. The staff are really helpful without being pushy which allowed me to look around the shop and when asked were happy to help with advice or providing a range of shoes to try on. The fact that I could try a range of sizes and styles made it possible to buy the right… Read Full Review

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★★★★★

“Great Service.”

Written on: 19/11/2017

I have ordered several things from Evans Cycles over the last 18 months and everything has been delivered free to the shop on schedule for me to collect. And it is just as easy to return the couple of things I bought that were not suitable… Read Full Review

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★★★★★

“Chain oil & cleaner”

Written on: 19/11/2017 by Bradshawwh115 (1 review written)

Very happy with my buy 3 or 2 excellent & pleasant service as usual in store… Read Full Review

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★★★★★

“Evans - Durham”

Written on: 18/11/2017 by SaeJazz (1 review written)

Shop regularly at Evans in Durham. My first port of call when I'm looking for something. All the guys there are great, really friendly and helpful. As well as myself, all my cycling buddies shop there as well because of the great service… Read Full Review

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★★★★★

“Centre of Cycling Excellence”

Written on: 18/11/2017 by francovich13 (2 reviews written)

I have been using the Guildford Evans Branch since 2012 and they are my No.1 "Go-To" cycle shop. I have benefitted from their professionalism, friendly service and great knowledge of all things cycling including ad hoc tool creation to work on my 33 year old winter trainer. They take care to get the right result for you from buying my first helmet (and second after crash), my first road bike - half my planned budget but perfect for me, bar tape and gel pads for three bikes and showing you the… Read Full Review

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★★★★★

“great delivery service”

Written on: 17/11/2017 by Stephany387 (1 review written)

Ordered 3 items of clothing online. One of them was too small so took it back to the Maidstone shop and they ordered a bigger size for me. Delivered the next day… Read Full Review

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★★★★★

“Very happy customer”

Written on: 17/11/2017

Have made one purchase in store (Norwich), a few months ago. Went in to look at helmets and was approached by a friendly young salesman who assisted me in making a decision and I was very happy with the service received and the product chosen. My only other purchase was online, fairly recently. I was happy with this experience and the item received (a pair of shorts)… Read Full Review

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★★★★★

“SUPER SERVICE + CHARITY BONUS”

Written on: 17/11/2017

Had exactly what I wanted and at the best price. Prompt delivery. Loved the idea of rounding up the price to give 1p to a good cause. So simple - why wouldn't you?… Read Full Review

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★★★★★

“Good online, good in store”

Written on: 17/11/2017 by seh17 (1 review written)

Their prices are competitive. More importantly their website is good when you have question, you can post online and you will receive a useful prompt response. When I've had to return things, it's been no problem. I've used their main store/warehouse in Gatwick to buy equipment and the staff were helpful and usually knowledgeable. I also have had my bikes serviced at the Gatwick store and they did a good job. One thing that could be improved is the filtering on the website, it's not bad… Read Full Review

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★★★★★

“exellent”

Written on: 17/11/2017 by davehgas (1 review written)

allways supply exactly what i order and go the extra mile to help… Read Full Review

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★★★★★

“Good work, Evans! ”

Written on: 17/11/2017 by GaryFisher (1 review written)

A few years ago, I needed a puncture repair and took it to Evans. Whilst the service was perfectly fine, I was horrified at the cost - I can't remember what it was, something like £17.50! As a result, I didn't set foot in an Evans store again for a very long time. However, the Evans pricing strategists obviously realised that charging rip-off prices for puncture repairs was costing them a lot more than the revenue for the repair was delivering and they now charge £5. This is not only… Read Full Review

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★★★★★

“Helpful”

Written on: 17/11/2017 by DavidRStuart (1 review written)

I went in for a pair of gloves and couldn't find the size I required until one of the very helpful staff came to help me. A couple of minute later he had found me the correct size and taken my money. Very pleasant and helpful staff. Will definitely be back next time I'm in Glasgow… Read Full Review

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★★★★★

“Top quality help”

Written on: 29/10/2017

I spoke to a guy through the website , on line chat to get help with some new tyres for my mountain bike. He steered me in the right direction and gave me a link to the tyres I needed. Made life so much easier than trawling through other shops on line… Read Full Review

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