Mobile Phones Direct Reviews - www.mobilephonesdirect.co.uk

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Mobile Phones Direct www.mobilephonesdirect.co.uk

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★★★☆☆

“OK service ”

Written on: 13/05/2017 by O'Neill369 (1 review written)

Good service but could have helped more regarding price increase in April and it is little bit misleading that you sign up for a different price and you ending up paying different price… Read Full Review

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★★★☆☆

“Reasonable price and service.”

Written on: 12/05/2017 by Aryan244 (1 review written)

Good price. Phone arrived as expected. Disappointed with the company's version of 'cash back'. Read small print as they have made it as hard as possible to obtain it… Read Full Review

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★★★☆☆

“Ok service ”

Written on: 12/05/2017 by Jamison133 (1 review written)

Orders a sim only deal it arrived but I couldn't track the delivery as no tracking number was issued did email and ask but never got a response but at least the card arrived… Read Full Review

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★★★☆☆

“Could be better”

Written on: 11/05/2017 by stSerrano380 (1 review written)

ordering easy, product is good but no option available for alternative delivery. I work all day so I'm not sitting around at home waiting for deliveries, therefore this ended up in a depot in a different town to where I live. The redelivery option would have meant sitting around all day at home on a working day - already established can't do that. Had no option but to get a train to the other town after work to collect (don't drive). The other town is in the middle of nowhere so the public… Read Full Review

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★★★☆☆

“poor delivery times”

Written on: 10/05/2017 by dazzeruk37 (1 review written)

we purchased our phone before the 8pm deadline for next day delivery however it was received on tuesday instead of thursday the phone itself is a good phone but the service and customer service were poor we were told they attempted delivery on thursday and nobody home but we have 2 dogs that bark their heads off if someone enters the street nevermind knock at the door and my daughter was home all day with no knocks… Read Full Review

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★★★☆☆

“Unclear”

Written on: 10/05/2017 by xuCoyne354 (1 review written)

I requested an upgrade and the system did ask for my existing mobile number and I also got an email asking me to confirm my existing number so I had no reason to believe that I wasn't getting an upgrade. In reality I have been given a new contract so have had all the hassle of changing my telephone number and had to give EE a month's notice to end my existing contract so I have had a double bill this month. EE advised me a lot of customers are getting caught out with this practice so my… Read Full Review

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★★★☆☆

“Well scripted ”

Written on: 08/04/2017 by Karsond94 (1 review written)

The service was friendly enough....however the call taker didn't inform me that my attempted second purchase had been declined from EE .... also small bits of info were missing like my first billing date and when the actual contract would start . I failed to pick these issues up because lots of contractual info is passed onto you in a short telephone conversation . The call taker did explain the legal side well and was well versed… Read Full Review

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★★★☆☆

“Must do better!”

Written on: 08/04/2017 by HamzaTucker (1 review written)

Transfer of mobile telephone number was not smooth, taking a week to resolve… Read Full Review

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★★★☆☆

“Cash back info could be better”

Written on: 08/04/2017 by 54Ruiz (1 review written)

Purchase sim. End of month. Hard to work our it 4th month is from that day or when the first bill is received since I.e. 4th bill… Read Full Review

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★★★☆☆

“Ens”

Written on: 07/04/2017

Most likes ok bad parts are the hassle when the deal is done and problems become apparent with equipment… Read Full Review

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★★★☆☆

“overly complicated cashback ”

Written on: 06/04/2017 by kdO'Leary137 (1 review written)

and it took ages to swap my number across, this process could have been made easier! There are also too many e-mails from this company. However delivery was fast. … Read Full Review

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★★★☆☆

“Best deals kinda”

Written on: 05/04/2017 by Stushblue (1 review written)

I was happy with the deal i got but was shocked to see that the VAT wasn't included in the price I was expecting to pay for my monthly bill. A bit sneaky… Read Full Review

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★★★☆☆

“Misleading, but decent value for money”

Written on: 01/04/2017

sometimes the deals you see are misleading you, one time i payed for the s5 when it first came out i payed for a £29.00 a month contract no upfront with vodafone, but when i actually got the phone i was paying £36.00 a month. Now I'm seeing s8 with vodafone 24gb a month, unlimited texts and minutes for only £35.00 a month and am just thinking "really!!!, this is so fake" when i go on the vodafone website i see no such deal I say if you do want to use them make sure you are 100% that the… Read Full Review

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★★★☆☆

“Pretty good service, but.”

Written on: 26/01/2017 by Urquhart35 (1 review written)

I am happy with the handset, i'm even mainly happy with the service, what let you down however was the length of the delivery time, it is stated next day delivery for orders before 8pm, so when my order was made around 4pm on Thursday i was expecting just that 'next day delivery' not an e-mail to say delivery would be made on the Monday and then it actually turned up on Saturday… Read Full Review

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★★★☆☆

“Could be better”

Written on: 25/01/2017 by 401Griffith (1 review written)

Purchased a number of SIM's from this company, but the service could have been a lot better, remember to take dated screen shots of any offer they are offering at the time of purchase, you might need them… Read Full Review

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★★★☆☆

“Nice phone, shame about the internet”

Written on: 24/01/2017 by Law1968 (1 review written)

Got really good deal on a S6, lots of minutes, texts and data for a reasonable price. Love the phone. Only discovered after I started using it that this network doesn't so 4G. Fair enough, not everyone does. But I live in an area where there is good coverage and I don't even get 3G. So the super fast phone is not so fast. That's the only disappointing thing… Read Full Review

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★★★☆☆

“G4 phone with contract”

Written on: 14/01/2017 by Blackburn209 (1 review written)

Phone great and seems like a great deal. But were let down by the delivery. The carrier company ukmail never turned up when promised on several occasions. I wasted days waiting in for phone and ukmail rearranged deliveries and updated their system to say I had and also said theyd tried to deliver when they had not. Finally recieved on xmas eve but as it was for my sons xmas present caused a lot of stress. Phoned customer services who were very nice but said hands were tied as they could only… Read Full Review

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★★★☆☆

“Not Quite There”

Written on: 12/01/2017 by Holtyfin (1 review written)

The price quoted for the product and overall bundle (tariff, etc.) seemed good and better than others. It stated there was a cashback that reduced the cost. what was not made clear from the initial marketing of the deal through to completion was that the 'deal' had particular caveats, one being that cashback requires the individual to email the correct network bill from the airtime provider on months 6, 9, 12, 15 & 18... I'm going to set a reminder on my phone and computer to ensure I do this… Read Full Review

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★★★☆☆

“poor delivery company”

Written on: 11/01/2017 by FrederickRees (1 review written)

A good phone order service let down by a limited delivery service. Works well if you are available to take delivery Mon to Fri 9 to 5 but if you are not available at these times then it's a trip to the depot to collect phone. For me it was more than 60 miles. This company could easily rectify this problem by offering an alternative company for the delivery that offers a weekend or late night delivery option even if this means a small extra charge, it would be worth it !!!!… Read Full Review

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★★★☆☆

“get good deals”

Written on: 25/12/2016 by Annabel133 (1 review written)

excellent had a very good deal with my phone just wish the provider was as good as i have been over charged on my monthly package a few times as of now… Read Full Review

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