written by on 27/04/2018
I’d been sent a faulty phone as I called it kept cutting off so one member called back over 8 time to help me through the process. After sending it back I found one employee that put in 5 star effort to keep me updated on my iPhone. I recieved compensation and for this I am very grateful for all the help. I have a brand new iphone 7plus with my contract continuing where it has to be put on hold! Great service provided, ask for help if you have any problems!
written by on 15/01/2014
Next day delivery everything came in ex condition,overall top qual
written by Hayley8931 on 10/12/2013
Had my eye on a new phone. A friend told me about this site so I had a look after she told me she for a great contract with free tv plus cash back! I was intrigued. So I looked into it. Received the phone next day was very fast and efficient service. Only down side is haven't had any information on my free gift or when it to be delivered. Been 3 weeks. Only thing I would improve on is keeping customers up to date with their gift. Merry Christmas! On a little note. I did untick the box about insurance but Somehow set up so had to cancel it within a month of new phone.
written by Pod73 on 14/11/2013
Ordered a Samsung Galaxy S4 on Tuesday and opted to have it delivered to my work. As I ordered before 7pm it stated that it would be picked the same day therefore I was hoping for delivery on the Thursday. As the phone hadn't arrived on the Friday I called the company for an update. I was informed by the very pleasant customer services representative that they wouldn't be able to deliver to my work address as it was showing that it was 6 1/2 hours away from my home address. Not sure where they got this 6 1/2 hours from unless the courier was walking as it takes 30 mins. I also asked why I hadn't been informed of this by mail.The person didn't know why and apologised. I then asked if it could be delivered to my home on the Saturday, to which I was told that they would try there best. My phone still hadn't arrived on the Tuesday so I called again for an update. Again the person on customer service was very helpful and polite. I was informed that they had tried to deliver on Saturday as promised and again on monday. As I stay in a tenement block, the courier was unable to access the building and as I was not home at the time of delivery they were unable to leave a card. The phone had now been left at my local post office where I collected from. After a slight hick up with delivery, I was very happy at the customer service i received both times i called. i would have no hesitation on recommending affordable mobile.
written by on 04/11/2013
was very happy with the delivery speed of phone not so impressed with having to send away separately for free gift but so far so good apart from that phone and service are really good got a great deal
written by grandhuman on 22/10/2013
pritty good all round,wish i got anther phone,the one i got not that good really.
written by on 16/08/2013
Overall good to deal, customer service via phone is good but don't bother to email them they will not reply back. Had a problem with my new phone, called up and got it replaced. Local number to not like other companies who use 0844 numbers.
written by on 10/08/2013
I bought a new Samsung galaxy S4. After initially struggling with the verification which was down to the format in which my address was entered with my bank, it was straight forward and my phone arrived safely within a few days. This site had the best price for the phone and Im extremely happy.
written by on 07/08/2013
I got a good deal for an iPhone 4, a real bonus was that there is a cashback element. The phone was delivered the next day, excellent. I would recommend affordable mobiles.
written by on 06/08/2013
It did take afew days to get hold of someone. . . The internet wasn't working for us, errors in their address finder. . BUT once I got hold of some one she was excellent and sorted everything. . . .the delivery was beyond excellent. . It's a shame customer support is only open Monday to Friday. I am now going to order another phone from them because overall the service was excellent.
written by on 06/08/2013
This is my 3rd mobile ordered. Comparing their offers with the network provider's is a no brainer. Next day delivery is really next day delivery, couldn't fault their efficiency on that. I do wish they could handle number porting like other 3rd party providers. Thanks guys!
written by on 04/08/2013
I had been trying to get ani phone 5 for under £30 a month affordable mobiles delivered ths at £26.47p a month With a £128 cash back. Easy quick service and delivery was within 48 hours as I had order it at 9 pm. I would definitely Recommend them and use them again.
written by on 03/08/2013
I think the site is easy to use and think that the advises that I have spoken to are very friendly overall rating very good I would describe this to my friends and family as easy and helpful abd at gteat prices I liked that it was very staight forward but didn't like the wait to know if iwas accepted or not
written by Paulthegluon on 30/07/2013
Phone (Samsung Galaxy S2 pay monthly on Three network) arrived promptly after the intial order. The phone and accessories were well packaged and the device was operational within a few minutes after following a simple set up procedure. The reason I have have given 4 stars instead of 5 is that I was initially experiencing some connectivity problems with the Internet, but this is not really the fault of Affordable Mobiles and was no doubt due to the Three network itself. The phone is working fine now and I'm extremely happy with the product which in my opinion represents excellent value for money. It may be a model that is a few years out of date now (Galaxy S2) but for a non-tech head like myself it's still an excellent phone with a performance vastly superior to my last HTC phone, especially when it comes to speed of access to the web. The contract represents excellent value in what is an extremely competitive market and I will definitely consider the company again when it comes to renewal.
written by on 26/07/2013
Excellent service, 1st class? The phone arrived on time and was everything I expected.
written by on 26/07/2013
After browsing the usual highstreet names for a Galaxy S4 and looking at shelling out £900+ over 2 years, I searched the web and found Affordable Mobiles, admit I was a little unsure at first, never having heard of them, but not only have they saved me £150 on going direct to the network providers shop, the service was spot on too. Thank you very much!
written by on 25/07/2013
Couldn't fault the service from affordable mobiles at all. Handset arrived promptly and as advertised. The deal I got was the best on the market and the only issue was with Three who couldn't get their act together and set my new contract up. When I had to call the affordable mobiles customer service for help, they were very knowledgeable and assisted me no problem. Would definitely recommend this company as I've had no issues with my order.
written by on 25/07/2013
When I ordered the phone it came up with a thing for insurance, it didn't have any boxes and I thought I ticked the box no, but I have had am email through saying I got it, I sent a letter to the place but don't know if it has been cancelled, I don't want it! I'd it has not been cancelled I will not be happy!
written by WillOw122333 on 24/07/2013
Affordable mobiles did an excellent job here despite my initial worries after ordering since my outlook.com mail said that "Be careful! This sender has failed our fraud detection checks" This was not true and everything was above board and as expected. The confirmation email for the order was a little slow arriving but it did arrive and so did a reply to my panic query after the above notice. The only problem I had was with parcel force who failed to deliver saying they couldn't find my house! I have never had this in 15 years of living here. I even had to travel 30 miles to their depot to pick it up, completely their incompetence and nothing to do with affordable mobiles. The phone is just what I wanted and so is the O2 tariff.
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