A bit unhappy with the high connection charges for calls to Kenya. Plus even if I get a message that it has not been possible to connect this call, I get a connection charge!

My sister is poorly so since my last visit to her I have tried to ring her everday, my nephew says it cheers her up. I was using dial to save and it worked well for a while, I cannot call any landline in Trinidad now at the lower rate of 3ppm but calls still work to mobiles 7ppm (funny thing!) I have written to Dial to Save asking if I had a limited number of calls or if the access number has changed but I have received no response. Does anyone know if you have a limited number of calls within a set period. All my bills have been paid no defaults so I do not understand what is going on... HELP.

I use Dialtosave for international calls to africa. It was previously a value for money with good reception and cheaper rate. However, in the last three months its been a complete mess. Not only has the calling rate increased to where i call, it uses up my cridits without making calls. The customer service is also poor in resolving custommer query. I have had two experience with them and in both instances i was lied to. I can only use it now out of desperation. I prefer O2 international sim card. It costs £15 and it gives you 100 mins plus £15 credit to call any one. I will definately not recommend Dialtosave to any one.

I use your service to call Iran. I have called two different numbers in Iran one in Tehran and one in Ahvaz. I have recently starting using your company and although the first time that I used your service I got through pretty swiftly, but last weekend both numbers were ringing and no one picked up to my surprise! I thought they are not home! I use another company as well, I called my mum in Tehran via their system and this time she picked up. I asked if she had been out but she confirmed that she had been in all the time. I think if I are not getting through you should not deceive people into thinking that it is ringing at the other side. Otherwise the the Call Credit system is ok.