Appliance City Reviews - www.appliancecity.co.uk

★★★★★
4.9 / 5
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Latest Reviews

★★★★★

“Excellent, Efficient and arrived on the dot!”

Written on: 06/12/2017 by Madalanos (1 review written)

I ordered my range cooker last week, selected my delivery date, and it all arrived, on time ( 5 mins early actually!). Very polite, courteous delivery guys Very professional. If I HAD to say one thing for improvement, then it’d be nice to have email confirmation of the order... but maybe I entered the wrong email address! Thanks Appliance City! Must go... got to try my lovely new cooker! Happy Customer, Kings Stanley … Read Full Review

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★★★★★

“Professional, efficient service.”

Written on: 04/12/2017

Provided great customer service from order to installation. Appliance was a competitive price and was as described online. The men in Van 4 on the morning of Sat Dec 2nd were prompt, efficient and professional. I would not hesitate to recommend Appliance City to my friends and family… Read Full Review

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★★★★★

“Very good service”

Written on: 01/12/2017 by KenleyJohnston291 (1 review written)

I used Appliance City for the first time as the fridge freezer I wanted was not available elsewhere. I was initially a bit sceptical about buying online (I'm normally a John Lewis type of girl) but read some reviews and felt reassured. The ordering process was easy thanks to the person I dealt with, and the delivery was smooth and prompt. Both delivery guys, were affable and helpful. The freezer itself had a slight dent in the door but that is not the fault of Appliance City or the delivery as… Read Full Review

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★★★★★

“Excellent service”

Written on: 09/11/2017 by rachdunc77 (1 review written)

I purchased a Rangemaster cooker and cooker hood. Communications throughout were excellent, I was able to book a prompt delivery slot and was notified half an hour before delivery. The delivery guys were excellent - helpful, friendly, cheerful and courteous. I thoroughly recommend them… Read Full Review

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★★★★★

“Delivery guys are a credit to your company.”

Written on: 07/11/2017 by Marvcom (1 review written)

Good price, in stock and on time. I wish every company was as good as this! Delivery guys were very helpful and a credit to the company. Sales staff too. Thanks :-) If i could give six stars i would… Read Full Review

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★★★★★

“Customer service at its best”

Written on: 03/11/2017 by 353Ball (1 review written)

I ordered a Bosch washing machine from the appliance city late on Monday, it arrived Thursday which I was able to choose online at the time of ordering. Excellent service and a good price to boot. I had great communication with them, unlike many they provide a phone number for the office if there is a problem (which there wasn't) and also a phone number for the delivery driver. They gave me a 4 hour time slot the day before delivery day via text and email. The driver then phoned half an… Read Full Review

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★★★★★

“Brilliant customer service. ”

Written on: 29/10/2017 by Yellowbellies (1 review written)

Have recently purchased a range cooker and upright freezer from Appliance City. The store has a wide range of appliances on show and in stock at very reasonable prices. The sales consultant in store was friendly, helpful and knowledgeable. It was a smooth process from placing our order to delivery. We received texts confirming the date and approximate time of delivery. On the morning of delivery we received texts and phone calls from the delivery team. They arrived at the time advised. They… Read Full Review

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★★★★★

“1st class”

Written on: 27/10/2017 by 187Beach (1 review written)

Fast efficient and rare these days to find company that actually puts customer first! From ordering at extremely competitive prices and by competitive I mean they beat all online prices for the same product by £400, to communication, to delivery Appliance City were 1st class, ordered on Wednesday and delivered on Friday. Delivery guys were fantastic, on time and excellent especially when they had to remove American fridge freezer and replace with same through standard front door, not a mark on… Read Full Review

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★★★★★

“Very smooth operation ”

Written on: 13/09/2017 by Lancssmffies (1 review written)

Ordered a Leibherr GNP1913 freezer on line on Monday. Promised email arrived on time giving delivery slot between 9am and 1pm Wed. Van drivers rang at 8-40am to say they would arrive in 20 minutes. They knocked on the door at 9am prompt unwrapped the freezer outside taking away all the packaging into the van, positioned it and checked it, dealt with the paperwork, handed over the instruction manual and left my wife and I very happy. The freezer is now up and running and appears to be a very… Read Full Review

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★★★★★

“Great advice”

Written on: 11/09/2017 by ZechariahPope (1 review written)

Really helpful advice. Great delivery. Only slight niggle is that my contact details didnt get, it appears, to the right department as I had to phone up to confirm the delivery time, rather than being contacted. However, the delivery driver did check in with us to confirm the very early delivery was OK… Read Full Review

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★★★★★

“Amazing customer service, from placing order to delivery”

Written on: 23/08/2017 by happierbunny (1 review written)

Great customer service from inquiring about fridge/freezers to delivery. Would like to thank the person I dealt with for talking through the options, (great as a couple of moths ago for other orders) and Arran and Pob for the latter. I was the last on their list, yet they took the delivery in their stride, smiling while having to take off the doors of both my new and old fridge.... Thanks… Read Full Review

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★★★★★

“Delivery”

Written on: 10/08/2017

Having recently purchased a range cooker from this company, I would just like to compliment the delivery team Who duly phoned to advise on arrival time, unpacked the cooker removed the packaging and placed the cooker in the kitchen all with a friendly professional polite manner, wich is rare these days. Thank you … Read Full Review

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★★★★★

“Found this company by chance whilst looking for SMEG...”

Written on: 24/07/2017 by Humphriesti114 (1 review written)

Found this company by chance whilst looking for SMEG cookers. Service we revived from the person I dealt with in sales to the two guys on van 2 delivery was excellent. Everything was checked to see if glass in doors were OK. This company appears to be a family run company with focus on quality of both goods and service. There was nothing I could say negertive about this company… Read Full Review

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★★★★★

“Excellence indeed !”

Written on: 02/07/2017 by Morgan71 (1 review written)

Not often I write a review but .....we were totally satisfied with Appliance City from start to finish - our American Bosch Fridge/Freezer was the best price by far, and the delivery slot last week was exactly as promised with updates beforehand. The two delivery chaps were cheerful and helpful and took away the old appliance without any fuss in no time at all. Price was obviously the deciding factor but the service was first rate - can think of no negatives. Highly recommend… Read Full Review

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★★☆☆☆

“Cracked Lining on Daewoo Fridge Freezer”

Written on: 21/06/2017 by dtbowles (1 review written)

Great service from Appliance City until a fault occurs, especially after guarantee period. My Daewoo Fridge Freezer had internal cracks on lining at back of fridge in a semi hidden and protected area. I have never seen this fault in any fridge freezer before even after 20 years service so to find this after two years was more than disappointing especially as this was a £700 appliance. Basically Appliance City / Daewoo need a formal engineers report to provide some form of help. I am a… Read Full Review

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★★★★★

“efficient easy ordering”

Written on: 19/06/2017

I ordered four items, three of them large, they were all delivered together and as I ordered an American fridge/freezer I had to have the doors removed to get it into my kitchen, the delivery men were very efficient and helpfull, the whole delivery went without a hitch and I would recommend this company to anyone… Read Full Review

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★★★★★

“Brilliant”

Written on: 17/06/2017 by Hadassahf427 (1 review written)

Very happy for purchase the Fridge. The delivery guys make very good job. Thanks guys… Read Full Review

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★★★★★

“Anyone can sell cheap ”

Written on: 30/05/2017 by BrysonGibson (1 review written)

Anyone can sell cheap, but my measure is whether they can back it up with good service and although I've made several purchases from App City over the past 4 years I only discovered how good their after sales service was in the last 3 months. My first experience was when I had an issue with an appliance that broke down (under warranty) and the makers repair provider had taken over 4 weeks to get a spare - App City received my call for help and acted, I got offered a replacement from the maker… Read Full Review

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★★★★★

“Excellent customer support”

Written on: 20/05/2017

Have had problems with our fridge/freezer and the support we had from Appliance City has been excellent. The delivery people who brought out our replacement were very efficient and sorted everything out ( thanks P and W )… Read Full Review

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★★★★★

“Excellent service, fan delivery drivers!”

Written on: 12/05/2017 by AdeleD (1 review written)

Bought my new Belling range cooker from the Appliance City showroom. Excellent service from start to finish. Staff helpful and made the purchase hassle free. Delivery drivers (WA & MW) really professional and polite. Delivery was swift and easy!! Thanks… Read Full Review

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