Appliance City Reviews - www.appliancecity.co.uk

★★★★★
4.9 / 5
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Latest Reviews

★★★★★

“Perfect”

Written on: 15/05/2019 by dominicwayne (1 review written)

Great service in the showroom at Bunny in Nottingham. Delivery was smooth with the new product delivered in to the property and unpacked and the old one taken away by the two guys who did a great job and also messaged me the evening before with an eta for the following morning to which they were bang on time. Will use again, thank you… Read Full Review

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★★★★★

“Couldn’t ask for more ”

Written on: 03/06/2018 by Maggiedoreen (1 review written)

From choosing our fridge freezer at the warehouse to the delivery everything was easy and when we wanted it . The item is kept until you require it and if you change your mind about the delivery date you can . The staff and delivery drivers are friendly and ring you when they are coming . Excellent company shall use again . Thank you… Read Full Review

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★☆☆☆☆

“CANT BUY .. basket crashes”

Written on: 27/05/2018 by MarvinRodgers450 (1 review written)

Tried to purchase an AEG washer dryer. each time the basket crashed and said it was empty. on one attempt it told me my delivery was booked for may 1899!! Theres not quick chat option to talk to anyone to try to fix it. !!AVOID AT ALL COSTS!! … Read Full Review

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★★★★☆

“Sorted faulty unit”

Written on: 06/05/2018 by Colchesterdelivery (1 review written)

Bought a French Style fridge freezer Samsung brand at cheapest price I could find. Unit delivered had a factory fault no issue with Appliance City. Samsung said they would replace but they replace through supplier so Appliance City replaced. Unfortunately the guys who delivered were subcontracted on this occasion and struggled to get the fridge freezer in. Appliance City sorted the problem and sent two of their own guys who were mega professional and had it in in less than half an hour. Would… Read Full Review

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★★★★★

“100% Service”

Written on: 25/04/2018 by 1Happyhousewife (1 review written)

This is the first time we have used Appliance City & we have been very impressed by the friendly & efficient service right from the start with the friendly & knowledgeable sales person who told us everything we needed to know about our Miele Vented Tumble Dryer. He took our order & payment we were impressed with the 2 day delivery service. We were told we would be contacted an hour prior to our delivery & given a time slot 9am-12noon. Our tumble dryer was delivered at 9.30am by 2 smart looking… Read Full Review

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★★★★★

“Neff Hob”

Written on: 17/04/2018 by Bethdurrant (1 review written)

The customer experience is brilliant, from the purchase through to the delivery. The sales staff were knowledgeable and helpful, the delivery drivers were helpful too. I would recommend Appliance City to anyone. The hob is as described and the drivers checked that the glass was undamaged. The overall experience has been great … Read Full Review

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★☆☆☆☆

“Misleading Information Regarding Availability ”

Written on: 10/04/2018 by Fraze (1 review written)

Ordered an item online. Received an email acknowledgment stating someone would be in touch within 3-5 working days to discuss delivery. Turns out item wasn’t in stock but only found out when I rang to chase progress. Delivery will be at least 10-14 days! Obviously Appliance City don’t tell you this as you might order from elsewhere - as I would have done. In fact I saw it cheaper on another website but didn’t order because it wasn’t in stock! This is not the way to do business. I… Read Full Review

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★★★★★

“excellent service”

Written on: 11/03/2018 by Hanna97 (1 review written)

Staff very helpful. Delivery was exceptional, two fab guys were so careful delivering our American Fridge Freezer, Washing Machine and Dishwasher. Friendly and a very pleasant experience in an otherwise stressful move. Thanks… Read Full Review

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★★★★★

“Competitive prices, great service, phenomenal delivery...”

Written on: 07/03/2018

Appliance City were the only provider we could find that could source all the kitchen appliances from the brands that we wanted and at very competitive prices too. The sales advisors were very helpful over the phone, changing delivery dates at short notice and ensuring that our deliveries came on a suitable sized vehicle for our road that has access issues. So we were already feeling good about the company before we met the delivery guys today. But the two guys I dealt with went way beyond… Read Full Review

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★★★★★

“Excellent price and service!”

Written on: 16/02/2018 by JudithG25 (1 review written)

Just taken delivery of my Leibherr fridge freezer. The delivery men were really helpful and took great care with the new appliance, they also rang ahead to advise the time of delivery. I telephoned my order through, and the salesperson was most knowledgeable and helpful, and answered all my questions. Thank you… Read Full Review

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★★★★★

“Excellent all Round Service”

Written on: 29/01/2018

Helpful when ordering by 'phone followed by a First Class on time delivery by the two guys I dealt with. If all deliveries were made by such caring people how much easier life would be.They removed & took away all packing & made sure the Range Cooker was unmarked.Appliance City 6 stars from me. !!!… Read Full Review

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★★★★★

“Appliance City Service”

Written on: 25/01/2018 by Monahankf391 (1 review written)

Never sure with online purchases so went to showroom/warehouse in Nottingham. All very easy and well worth the trip. Easy to find, easy to view and excellent staff available in showroom. Product knowledge excellent and so helpful. Purchased Samsung American style fridge freezer. Delivery absolutely superb. Scheduled for 0800 - 1200. Rang at 0715 to say here at 0800.. and they were. Great delivery team who were cheery and helpful even at 0800. Not an easy delivery as doors had to be taken off to… Read Full Review

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★★★★★

“FIRST CLASS SERVICE FROM APPLIANCE CITY”

Written on: 14/01/2018 by Wilamena (1 review written)

I ordered an American Style fridge freezer and I have to say that this service was probably one of the best I have ever had. Ordering online was simple. The delivery men were excellent. They called beforehand arrived when they said they would. Measured the width of the doors and hallway to establish the best way to bring the fridge freezer in. Put the fridge freezer exactly where we wanted it with such care and attention. Both my husband and I was well impressed. A BIG THANK YOU for you… Read Full Review

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★★★★★

“Excellent company”

Written on: 10/01/2018 by eddduck1948 (44 reviews written)

Superb website and an extensive range of products. Phone call to them for a query was handled quickly and efficiently. Documents well produced. You can pick delivery date. Delivered right in the middle of the 2 hour window provided. Only thing that did not happen was the phone call 1/2 hour before delivery - but the delivery guys said that had tried. Will be using A.C. again… Read Full Review

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★★★★★

“Top class delivery service”

Written on: 22/12/2017 by leecherry (1 review written)

Ordered a large range cooker online, easy ordering process, good price and most importantly received a first class delivery service, from van 4, rang me and gave a 40 mins notice, arrived on time, removed my old cooker and located the new one just where I wanted it and removed all the packaging, made sure everything was in good order before they left. I have had some poor delivery service from other companies in the past so it was quite a relief to receive such good sevice. I willdefinately be… Read Full Review

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★★★★★

“A pleasure from start to finish.”

Written on: 18/12/2017 by Mumstheword22 (1 review written)

I requested a multi buy discount online and very quickly received a competitive price from the person I dealt with . Ordering was a breeze and there was no hard sell. Delivery was arranged within a couple of days from order date and on the day of delivery I was given a 4 hour time slot hitch was very helpful. The delivery driver phoned to let me know they were 30 minutes away and they were very punctual. The delivery team were more than helpful and nothing was too much trouble. They treated my… Read Full Review

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★★★★★

“Excellent, Efficient and arrived on the dot!”

Written on: 06/12/2017 by Madalanos (1 review written)

I ordered my range cooker last week, selected my delivery date, and it all arrived, on time ( 5 mins early actually!). Very polite, courteous delivery guys Very professional. If I HAD to say one thing for improvement, then it’d be nice to have email confirmation of the order... but maybe I entered the wrong email address! Thanks Appliance City! Must go... got to try my lovely new cooker! Happy Customer, Kings Stanley … Read Full Review

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★★★★★

“Professional, efficient service.”

Written on: 04/12/2017

Provided great customer service from order to installation. Appliance was a competitive price and was as described online. The men in Van 4 on the morning of Sat Dec 2nd were prompt, efficient and professional. I would not hesitate to recommend Appliance City to my friends and family… Read Full Review

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★★★★★

“Very good service”

Written on: 01/12/2017 by KenleyJohnston291 (1 review written)

I used Appliance City for the first time as the fridge freezer I wanted was not available elsewhere. I was initially a bit sceptical about buying online (I'm normally a John Lewis type of girl) but read some reviews and felt reassured. The ordering process was easy thanks to the person I dealt with, and the delivery was smooth and prompt. Both delivery guys, were affable and helpful. The freezer itself had a slight dent in the door but that is not the fault of Appliance City or the delivery as… Read Full Review

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★★★★★

“Excellent service”

Written on: 09/11/2017 by rachdunc77 (1 review written)

I purchased a Rangemaster cooker and cooker hood. Communications throughout were excellent, I was able to book a prompt delivery slot and was notified half an hour before delivery. The delivery guys were excellent - helpful, friendly, cheerful and courteous. I thoroughly recommend them… Read Full Review

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