I've been shopping at Newegg for over 10+ years. I've never encountered any issues with them. I'm glad they're member of Shop Runner, I get my products within 2 days via UPS.

i got to cell phones from newegg i had to send one of them back for refund i contact newegg customer service and received excellent support

I've been using newegg since 2003 i think. i've bought many computers from there and many many more parts over the years. i recently was even able to start a new job where i needed to get a new pc. well instead of buying one, i was able to get the parts and assemble it myself saving about $150 or so. you gotta love newegg's prices, great customer service and even better website. the ONLY downside, is that sometimes the images don't load wanna load. wait a while and they usually start working again.

I wish that every online business, no every business were run according to www.negegg.com's standards. I recently had to order some RAM for my notebook to keep it close to current and the selection online was tremendous!
Even for my older notebook, there were so many choices in so many price ranges.
So I ordered the part, the online confirmation said that the part would be to me within 3 to five days. I received it in two days!!!!
not to mention, that the shipping rate was ridiculously low! Of course, my laptop would not accept this type of RAM, so I had to call newegg.com and have them give me a return authorization number, which they did. I put the item back in the mail to them and received a confirmation email within 3 days stating that my bank account had been credited for the return.
They also did not charge me the $15.00 return fee(re-stock fee) because I also purchased the correct card at the same time I received the return auth.
The new part also got to me in 2 days!!!!!!!!!! VERY pleased and will definitely recommend this website for anyone who likes fair pricing, great serivce, selection and super fast shipping without the superhigh shipping rates!