eFlorist Reviews - www.eflorist.co.uk

★★★★☆
3.8 / 5
69% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Comment from Review Centre

Note from Review Centre: eFlorist was previously known as Teleflorist. Please note that this is a UK based company and should not be mistaken for a company of similar name who's web address is www.e-florist-inc.com.
? Ask our helpful community of experts about this product or company
eFlorist www.eflorist.co.uk - Ask a question now

Media Gallery for eFlorist www.eflorist.co.uk

eFlorist www.eflorist.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Petrol station flowers would be an improvement”

Written on: 11/11/2020 by ReviewerPeteJ (1 review written)

Pictures on the website looked great, reality was half dead, tiny bunch of flowers. £30 paid, after 2 days had to throw away as they looked terrible. Kept getting told to wait and they would look better. Had to replace with much better / nicer flowers from local florist, £20 for something that better than what even the advertised picture was at eflorist Avoid them at all costs See comments on other social media with examples if you want more evidence. And customer service even worse, they… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Paid for 2, got NONE!”

Written on: 10/11/2020 by MattFinish (1 review written)

It’s lockdown and times are hard. I tried eFlorist. I wanted to get some flowers delivered for FUNERAL and separately for a BIRTHDAY. I paid for both this services in one transaction and didn’t get either. Wrong flowers, wrong address, no cards!!! I told customer service and they turned round and asked me what I want them to do about it!?! No apology for ruining my intended gift. No refund offer. Instead I’ve had to email back and forth with customer service. They’ve resent one bunch… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Rubbish service and gadgets flowrs ”

Written on: 08/11/2020 by Windows-jeff1970 (1 review written)

Rubbish no free gift as promised and… Rubbish no free gift as promised and flowers weren't very good the price I paid I expected a lot lot better ive always used interflora I wish I had this time BEWARE KEEP AWAY FROM also you can not contact them. … Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Send Flowers Online | Order Now For UK Flower Delivery...”

Written on: 07/11/2020 by Patiencea1973 (1 review written)

To send flowers online is a fast and convenient way of having flowers delivered to a friend, family member, loved one or even a colleague for a special occasion or perhaps ‘just because’. eFlorist is the new trading name for Teleflorist, a name which has long been synonymous with sending flowers and quality florists for many, many years. We have been helping people make their friends, family, colleagues and loved ones happy, noticed and remembered since 1947, and have long been the leading… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Never delivered”

Written on: 26/10/2020 by JacquelineChenier (1 review written)

I order some flowers abd chocolate to be delivered sane day, as the service advised. Flowers never arrived, although I received a confirmation message suggesting delivery was made. I wrote a message next day and they got back to me two days later, offering me to delivered four days later to deliver date. I asked for full reinvestment and compensation but company is not abke to give any compensation for they poor service. I eill never purchase products with them in the future. A very… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Terrible service”

Written on: 26/10/2020 by Leblancgh457 (1 review written)

I ordered a next day bunch of flowers and chocolates to be delivered to my sister in law for her birthday....2 days later I was tracking to find where they'd got to, seems the courier dumped them on some doorstep due to an error in the postcode. They agreed to send replacement and I reiterated correct address...it's now a week later no flowers have turned up, no reply to any emails and the lady cut me off the live chat saying the chat was only for general enquiries. Awful service, won't ever be… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“Not The Flowers I Ordered”

Written on: 02/09/2020 by Mercedes286 (1 review written)

I did a search for white oriental lilies for delivery. Of all the services I looked at eflorists had the most suitable arrangement. It was to mark the passing of a loved one, white lilies have a very emotive connection. The purchase was simple & straightforward, completed swiftly and delivery date exactly as indicated. When I visited and saw the arrangement, not one white lily to be seen .... not one lily of any colour! Alstroemeria simply do not emote the intended emotion, they could have been… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Absolutely awful!!!!”

Written on: 31/08/2020 by Scrawford21 (1 review written)

Absolutely awful! Purchased a £50 bouquet of flowers which turned up dead, smelling and the presentation was crushed into something that look like cling film! I would not have given a £1 for the flowers that I received. To add to the dissatisfaction, eFlorist customer service is terrible, they were truly awful! This resulted in me taking my complaint to the United Kingdom European Consumer Centre (United Kingdom ECC), which the Netherlands based company gave me a full refund as they were… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Fantastic service flowers were beautiful”

Written on: 23/07/2020 by Freesiaflower22 (1 review written)

Great service flowers were beautiful definatley use again love the idea of the chocolates… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Dead flowers ”

Written on: 30/06/2020 by Erb1960 (1 review written)

I ordered a bouquet of flowers for my friends 50th wedding anniversary. They arrived on time but they were dead. I paid over £25 for dead flowers. No help from customer service. Disgraceful. I would not recommend… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“Admiration bouquet”

Written on: 21/06/2020 by armchair99 (1 review written)

I question the freshness of this bouquet roses are already discolouring box left the wrong way up broken flower greenery covered in orange spots the gift card was sealed underneath the postal label and was only found after a search the greeting on the gift card was appalling. To cap it all the free chocolates were a molten mess at the bottom of the carton This was my second order from you I would be grateful for your observations on the above andneedless to say very disappointed with the whole… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Impressed”

Written on: 15/06/2020 by Katmat33 (1 review written)

I was really pleased with everything from the ordering to the delivery and also I could keep track of my purchase my daughter was over the moon to receive the beautiful flowers… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“The gorgeous bunch”

Written on: 12/06/2020 by WendyB20 (1 review written)

I sent my daughter these flowers during lockdown as part of a birthday present. She was so pleased with them they looked amazing and lasted really well. The care instructions received with them were helpful and easy to follow. Overall the service from start to finish was perfect,easy to order, lots of choice and a perfect gift. I even had messages to say they were on their way and when they were delivered. Thank you eflorist… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Quick and beautiful ”

Written on: 11/06/2020 by guestGC (1 review written)

Ordered some flowers for my sister and mum to cheer them up due to them both self-isolating! Lovely surprise for them and the flowers lasted ages! Thanks … Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Gorgeous flowers, great service! ”

Written on: 10/06/2020 by NiamhT (1 review written)

The process was so easy and delivery was perfect. My friend was absolutely thrilled with the flowers, chocolates and prosecco! Highly recommend, excellent service and the flowers were stunning! There is a great variety available, and it’s great that you can select your delivery date. I love that you can also add on extras to your order… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Lovely flowers best”

Written on: 08/06/2020 by Carlosn284 (1 review written)

My delivery of flowers consisted of pink lilies and red roses my friend I sent them too was thrilled to bits and made her special day her birthday she woke up to find them all in bloom she said that they were lovely pp… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Beautiful Bouquet ”

Written on: 08/06/2020 by Blessed35 (1 review written)

I've ordered many bouquet of flowers from Eflorist and the recipients have always been surprised snd very happy. Great quality, reasonably priced and prompt delivery. Will continue to use Eflorist as my main flowers provider… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“bad experience order number ID WA6019499”

Written on: 08/06/2020 by megerry (1 review written)

I have used e florist many times often sending the bunch Midnight. Look at my file and record. This time I sent flowers to myself . I am 67 shielding during lockdown and cannot get out to buy flowers . They should have been delivered by yodel . Yodel sent a message on Saturday 6th to say my parcel had been delivered through the letter box. Needless to say they hadn't. (A big Bunch of flowers through the letter box?) I was so disappointed and very angry… Read Full Review

Report this review
Was this review helpful? 0 0
★★★☆☆

“No chocolates ”

Written on: 07/06/2020 by Neelamruby (1 review written)

One of things that attracted me to this online florist was a special offer of free chocolates with the flowery delivery. However, my friend never got her chocolates! Flowers seemed to be nice though. It’s a shame really as I was very disappointed that my friend didn’t get her chocolates as promised… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Very nice flowers !! Would recommend”

Written on: 06/06/2020 by Nathhwright (1 review written)

Very nice flowers ! Ordered for somebody else and very worth it! Presentation, smell everything was just wonderful! Would 100% recommend… Read Full Review

Report this review
Was this review helpful? 0 0
overview