written by scarabdriver on 19/04/2014
I posted a review on this site after having a bad experience with a garage, It was balanced, fair and factual. I found it had been removed after the owner complained with no one from the website even bothering to let me know. After I complained on their forum and e-mailed the management of the site asking why my negative review had been taken down whilst positive review had been allowed to stay, and asking how useful their review section was if only positive reviews were allowed to stand, I supplied all evidence showing how poorly I had been treated. To my amazement HJ agreed with garages version of events! so presumably waiting 4.5 weeks for a repair to a clutch is perfectly acceptable and I was in the wrong for removing my car and taking it to another garage who fixed it in 4 days. Replies I received were incredibly arrogant and rude.
written by on 26/03/2013
I asked Honest John a simple & specific questions about DPF additives. He did not answer my question but gave me an answer to a question I did not ask. When I responded that as a Telegraph reader & subscriber I was disappointed in his reply I got an almost abusive response advising me that I was lucky to get any free response & reply from him. He says the Telegraph don't pay his wages!! You can be sure he gets a "fat" fee for his weekly column. His head has obviously got too big for the silly hat he wears. I would suggest you don't ask him for responsible advice and the Telegraph Media Group reconsider using such a rude and unpleasant "ambassador" to loyal readers.
written by on 02/03/2011
What an Unpleasant man! I wrote explaining that a Tow Bar fitted to my car had saved my family from serious injury many years ago, when a car ploughed into the back of my stationary vehicle, and since then I had always had a tow bar fitted for safety, his reply, was that "It is people like you that have caused me Thousands of pounds of damage to my cars by reversing int them! that my email would be binned!
What a way for a columnist in a national newspaper to respond to a reader, Pardon me!!! never again!!
written by on 20/09/2010
like others have said, this was once a really GREAT website. but has gone seriously down hill. you cant say anything on the forum without someone nit picking on silly things or trying to correct you. also too many adverts. i guess money has taken over and that is whats driving the site now.
id recommend using friendlier forums like Piston Heads or sites specific to your brand of car.
It's a pity as I used to check this site every day and really liked the banter that went on. You can tell how little its used, today i went on and there had only been 4 new posts throughout the whole day. shame really but hey ho all things change.
written by on 07/06/2010
Used to be a great site until they redeveloped it. I used to use it around the early 2000's and it was a friendly forum and a good site for motoring news. Now it's full of pop up adverts and the moderators make it an uncomfortable place to chat. I use Piston Heads now, much better and more like the Honest John site of years ago.
Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.
We will email you when the question is on the site
Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.
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Susanh47's Comment
Written on: 18/03/2013
Totally agree with this reviewer. When I responded to him that I was disappoint that he had not answered my specific questions and he had just told be to "buy another car" I received a rude and unpleasant reply from him saying I was lucky to get any reply all from him.
Daily Telegraph seriously review who you use as "ambassador" when responding with loyal readers!!!