Game Mine www.gamemine.com
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“Good Customer Service, Poor Site”
★★☆☆☆
written by Polvin1985 on 27/07/2011
In late June of this year, I stumbled upon GameMine and decided to try out their 2-games out at a time plan. The selection looked decent and the
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“Shipping is WAY too slow, it's been over a week and...”
★★☆☆☆
written by on 14/12/2010
Shipping is WAY too slow, it's been over a week and the 1st game still hasn't showed up yet, can't imagine how long it'll take to send it back so I can cancel the account. DON'T waste your money like I did, BE WARN.
Brentgamemine's Comment
Written on: 12/04/2011
Dear GameMine Member,
<br/>
<br/>We'd most certainly would love to assist in any way possible with shipping situations. However, with out the lack of details on this particular feedback we cannot properly address what the shipping issue may have been. Since this feedback was left in December it's quite possible the delay was due to a snowstorm. While storms unfortunately do delay and back up the USPS it is to be also expected around the Holiday season as well.
<br/>We'd love to help out whenever possible and we do appreciate all feedbacks. Please never hesitate to ask us for more information or help.
<br/>
<br/>-Brent
<br/>
<br/>
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“Game Mine seems to be an ok rental site, however they...”
★★☆☆☆
written by on 02/09/2009
Game Mine seems to be an ok rental site, however they will never reply to emails/issues have no phone number to call to contact them. Games disapear from your que at random and you have to re-add them. Supposedly they give you this 2x service but you never actually get it. been with them for almost 4 months now and will be canceling my service before the next billing period.
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“Avoid this service, usually 10-12 day turnaround to...”
★★★☆☆
written by on 15/11/2008
Avoid this service, usually 10-12 day turnaround to get new games. Also I tried to contact them to get a 2nd mailer (they shipped both games in one mailer.) but never got a response. My 2 months is up so I want to cancel but the cancellation page keeps returning an error. I am trying to find a phone number for them but no luck so far. Selection was not very good, several games I wanted are out of stock.
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Asked by
Gorgeously
on 27th March 2014
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I am having trouble finding Game Mine on the internet. Do they still have a website?
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Brentgamemine's Response to Polvin1985's Review
Written on: 23/08/2011
Dear Polvin1985,
We thank you for rating us highly on customer service. However, it seems that the entirety of this feedback was not posted. We're more than happy to help out in any circumstance. Please let us know what we need to improve and we'll do our very best to make the appropriate changes.
Best,
Brent at GameMine