National Breakdown Breakdown Cover Reviews

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★★★☆☆
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National Breakdown Breakdown Cover

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Latest Reviews

★★★★★

“Driving 55+ years”

Written on: 09/04/2021 by locksacre (1 review written)

Over the past 55 years driving… Over the past 55 years I have had most all recovery services personally and with my businesses, RAC, AA, Green Flag, Rescue my Car etc. rarely did I claim help. This year on renewal I did a comparison and was amazed that National Breakdown was the best quote. Low and behold I had cause to call for rescue! I had (left car locked with side lights on) . National Breakdown where brilliant on site in half an hour, service was efficient and respectful. Cannot… Read Full Review

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★☆☆☆☆

“look out for contract wording”

Written on: 18/01/2021

I got stuck in mud, called National Breakdown and i was told that i am not covered if i am stuck due to mud, water or snow. Had i gone racing and got stuck, i would understand. However, i was not racing, went about my business, came to a dead end, tried reversing out, caught my two tyres in mud, and yet i wasn't covered. Utterly useless policy. READ CONTRACT CAREFULLY! YOU MIGHT NOT BE COVERED..THEY SEEM TO THINK ALL ROADS ARE TARMAC AND SMOOTH AND THERE IS NO SNOW, MUD OR WATER. READ THE… Read Full Review

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★☆☆☆☆

“Terrible!!!”

Written on: 04/12/2020 by Talbot237 (1 review written)

Used for our fleet of vehicles. 1st Breakdown was during lock down, and they insisted we had a repair in a garage that they called that was quoting us over £500 more for the repair than our local garage. Also the garage asked for the money up front with no option of a refund if not repaired. Obviously we said no and had to recover the back. 2nd Breakdown 0530 in morning called NB and was advised nothing available until after 0900. Waited until 0900 and then they tried phoning local garages… Read Full Review

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★★★★★

“Great service for the money”

Written on: 13/03/2019 by Harryx2001 (2 reviews written)

Took out cover with them only a couple of weeks ago via a broker and got a very competitive price never expecting a breakdown as I had never had a breakdown with my current car which I have had for 10 years, only took out cover for peace of mind as I regularly travel to my dad's about two and a half hours from home. Despite only having taken out cover with them, when I broke down 110 miles from home they recovered both my wife, I and my car the 110 miles home. No fuss no dramas just very… Read Full Review

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Was this review helpful? 6 0
★★★★★

“Omg what are the other reviews about ?”

Written on: 22/02/2018 by ChaimMcGuire434 (1 review written)

They were contacted by rac to recover my company van. Waited just over 1.5 hours ( rac took 3 hours to get there to tell me what I had already told them over the phone ) You need recovery mate. The person I dealt with turned up no messing, put van on recovery truck in no time at all ( even though it wouldn't start ) Droppped van home helped make sure it was parked safe. Couldn't of done anymore. Thanks national rescue esp the person I dealt with. … Read Full Review

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★☆☆☆☆

“worse break down Recovery ever:(((”

Written on: 03/07/2017 by 232McGrath (1 review written)

Hi National Break down recovery worse recovery ever from 2017 our lorry break down twice & all the time national break down recovery asking extra money to bring our lorry to London addresses one asking £900 and other £700. AND yesterday our Lorry was just battery flat and they told me they are coming three hours time then after there hours tell recovery coming after four hours so big tention been with national Breakdown recovery never ever use this recovery we had very bad ecperience with… Read Full Review

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Was this review helpful? 3 0
★☆☆☆☆

“AVOID AND USE AA OR RAC”

Written on: 17/01/2017 by James1979CC (1 review written)

Do not use this company they are totally deceitful, use a proper company like RAC or the AA. They will never recover your vehicle home they will only ever recover you to a local garage even if you've paid for 5* cover. They will then dump you at an overpriced hotel but they won't pay for it either, they will just offer £40 contribution which you have to claim back afterwards after been forced to lay out £90 for the hotel, when there are £45 hotels nearby by! I paid £1400 to cover 5… Read Full Review

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Was this review helpful? 4 0
★☆☆☆☆

“Like to find exclusions ”

Written on: 07/01/2014

I have just changed companies because the past two times I have called them, National Breakdown have found reasons not to come out to me… Read Full Review

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Was this review helpful? 3 0
★☆☆☆☆

“avoid like the plague”

Written on: 19/11/2013

I am a business member (European and UK cover) and informed this company that I wanted to change cover from one van to another van,after giving them the details I assumed that all was ok,not so. .About 10 days later my van broke down on the A6 near Paris(Sunday afternoon),I contacted Nationalbreakdown only to be told that my van was,nt covered and they wanted payment to recover me, I said no as I knew I was on cover,luckily I knew a friend of mine was in the Paris area doing some deliveries in… Read Full Review

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★☆☆☆☆

“AVOID - got name wrong & exhorbitant 14-day...”

Written on: 28/09/2012 by Mrs_Driver (1 review written)

I rang National Breakdown to buy european single trip breakdown cover, having mistakenly followed their link when looking for another company. When I realised my mistake, I called back to cancel my policy as they had told me I had a 14-day cooling-off period. They could not find my policy until they looked up my postcode, where they had erroneously put my name as 'Mrs Driver'. Next, when I asked to cancel, they told me it would cost £25 - more than half of the cost of the breakdown cover. They… Read Full Review

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Was this review helpful? 1 0
★★★★★

“details seemed good”

Written on: 10/02/2012

After viewing on line other companies it appeared you company was very good value, even the day after I took out your car breakdown cover my youngest daughter did the same.We just hope however we wont need your service in the next year… Read Full Review

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James1979Cc's Comment

Written on: 17/01/2017

I really hope you don't need their service too because you are very likely to be disappointed and left feeling ripped off!

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★★★★★

“breakdown cover”

Written on: 09/02/2012 by fishingjoe (2 reviews written)

The main element is that you do not penalise the age of car. Compare to others there is more service for a realistic price. I hope to stay with you for a long time… Read Full Review

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