Aristocrats of Chester, Cheshire Reviews

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“Amazing service to match their amazing dresses!”

★★★★★

written by Krystyna87 on 12/04/2015

I recently visited Aristrocats with my Mum and Sister after booking an appointment for my first ever day of wedding dress shopping!! I can honestly say it was one of the most exciting couple of hours of my life!! After reading some negative reviews, I was a bit nervous about what to expect and how we would be treated .. BUT the staff were amazing (especially the young girl looking after me but I can't mention her name :() Even after I rang to say we were running 15 minutes late, they were lovely! From the moment we arrived, we were greeted only with smiles and positivity! The staff could tell how excited we were and added to that with their attentiveness!! There was another girl trying dresses on at the same time (I arrived late and she arrived early) but this didn't pose a problem! We were each given a basket of little woolen hearts (I had purple, she had pink) to put on the hangers of each dress we wished to try on. Once we had chosen all of our dresses, the staff collected them altogether and took them to the fitting rooms. Every dress I tried on was beautiful!! I initially tried 8 dresses on, which helped me choose the style that flattered my body shape and then the girl dressing me showed me all the dresses they stocked in this particular style on her iPad. I chose a further 3 and she scooted around the shop to find them for me! She helped me choose veils to match each dress and I never felt like I was rushed at all! Having someone else try dresses on at the same time turned out to be lovely too as we both gave each other opinions, and both sets of family members sat chatting while we were getting ready for the next big reveal from behind the curtain ha! I came away with a definite style of dress in my mind and a massive smile on my face! The girl looking after me wrote down my top 3 dresses and I'm set to go back to try just these on as one of them WILL be my dress :) I rarely write reviews but I feel like this shop gets a bit of a battering on other reviews and so I felt I needed to share my amazing experience! I can't wait to go back and purchase THE dress I'll be wearing to my big day in Greece 2016!!

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“Wonderful! Ignore bad reviews!”

★★★★★

written by Bridetobehale on 20/07/2014

I was worried about going to my appointment after reading some of the reviews on here, but from the moment I stepped foot inside until the moment I left I loved every minute of my time at aristocrats! A girl was helping me & she was just amazing!! Yes the dresses have the odd mark, but this is to be expected as many people try them on! That does not mean the dress you buy will be like that! I was allowed time & was advised but not pushed, I can't say how much I enjoyed my experience here! I am going back with my maid if honour to show her the dress I am wanting to purchase! To be honest I had that much if a good time I'd go back every week just to play haha! It is a beautiful store with a lovely friendly atmosphere! Don't be put off by bad reviews!!! This place is awesome!

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“Don't be put off by other reviews”

★★★★★

written by da90120 on 06/07/2014

After reading mixed reviews about this shop I was a little worried about what to expect. Instead I found the staff to be very helpful, I'd emailed in advance about a dress in the sale that I'd fallen in love with and they had it to one side ready and waiting for me for when I arrived, I enjoyed the relaxed way of the shop as opposed to some pretentious shops I'd been to. The staff were happy for me to take photos of me in the dresses to send to my bridesmaid who couldn't be there that day. They offered me veils to try and provided excellent advice. I was under no pressure to buy and they didn't try and sell me a more expensive dress. I would recommend this shop to anyone, they have a fantastic selection of dresses and not one of the many I tried on was dirty as another reviewer suggested.

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“Overwhelming service”

★★★★★

written by AmyPhillips123 on 29/04/2013

I visited Aristocrats, without an appointment expecting to be turned away. The staff were very welcoming and encouraged me to try on as many dresses as I wanted, I felt under no pressure to buy, and will definitely return to order my dress and my bridemaid dresses! The service was very professional and the lady that served me showed exceptional knowledge and found me the perfect shape for my body, I would not consider going anywhere else for my dress. Thank you Aristocrats for making my shopping experience stress free and fun! X

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“Lovely dresses, great service!”

★★★★★

written by StephBrowne on 17/04/2013

I bought my dress from Aristocrats early this year. The service I received and do receive every time I enter the shop is impeccable. The staff are always happy to help and offer advice when necessary. The range of dresses are amazing. I was spoilt for choice when trying to choose my dress. It was thanks to the many visits and the girls in the shop that helped me to make my decision. When my dress arrived, they phoned me straight away and I was able to go into the shop that day to try my dress on. The dress was lovely and I was very happy with it. All in all, a very nice bridal shop with great service!! I liked it so much I reccommended it to my sister in law to be who lives in Bath and who also ended up buying her wedding dress from Aristocrats.

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“Great shop”

★★★★★

written by on 25/03/2013

I think the last review is a bit strange as I know that they do not have a laptop and in my case being a size 18 I was very well treated I think they are perhaps talking about the wrong shop.I bought my dress a maggie sottero and i am very excited to wear it .Thanks Keizia

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“Fab service and the best dresses”

★★★★★

written by on 22/03/2013

I came to Aristocrats on a recommendation from a friend(glad I ignored the reviews on here)and I was not disappointed! The staff were helpful enough and helped make the whole process of getting my dress sorted pretty stress free. However the best part was the rage of dresses! They have Maggie Sottero along with other designers, and seem to have a much larger selection than any other shops in the area. The girl serving me mentioned the shop is now owned by a young lady who has plenty of new ideas and wants to update things, so it will be interesting to see what changes are made. So for the best dresses and friendly service, Aristocrats is certainly worth a look.

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“BEST SHOP IN CHESTER”

★★★★★

written by abuckley on 25/10/2012

GREAT RANGE OF DRESSES .AMY WAS SO LOVELY WITH ME AS I DID NOT KNOW THE STYLE I WANTED .WEDDING WAS LAST WEEK EVERYONE WANTED TO KNOW WHERE I GOT MY DRESS FROM.I WOULD RECOMMEND ANYONE TO THE SHOP,THOUGH BOOK IN ADVANCE AS IT IS ALWAYS BUSY.THANKS ARISTOCRATS.

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“Mrs Howard”

★★★★★

written by howard21 on 19/01/2012

I was married last october and bought my wedding dress from Aristocrats, I just wanted to say a big thankyou to all the staff who were so helpfull and calming whilst choosing my dress and having my fittings x

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“My Special Dress!”

★★★★★

written by David1986 on 28/12/2011

Aristocrats of Chester had a huge choice of lovely dresses, i found it hard to find one i didnt like in this shop, after trying on so many of these beautiful dresses i finaly decided on my perfect dress, the ladies in aristocrats where all very helpful and nothing was any trouble for them. I felt and looked like a princess on my wedding day. I can not fault the service that I received from the ladies in this shop! They always put at ease and everybody was so helpful and polite. My experience there from start to finish was fantastic! I will defiantly keep on recommending this shop to many more friends and relatives. Thankyou staff x

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Guest's Response to David1986's Review

Written on: 09/03/2012

You are obviously one of the lucky ones that was treated like a princess and felt like a princess. I have to say i am very jealous, this shop could have ruined my big day if it wasnt for a seamstress that helped me out at the last minute to recify my dress. It was disgusting when i picked it up and the staff couldnt have given 2 hoots. When i think of my wedding day, although it was the best day of my life there is a massive shadow over it because of how I was treated by the staff in this shop and the state of my dress.

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“Now Mrs Jones (formally Miss Williams)”

★★★★★

written by on 24/10/2011

I just wanted to leave a review for anyone who is planing their wedding and is looking for a dress, I had a realy great time choosing my wedding dress and having my fittings here. The girls were all realy nice and very helpfull, I was worried about going to wedding dress shops because I was scared I would feel uncomfortable, but this was definitley not the case here, I felt welcome imediatley and had fun each time I visited, I loved my dress and my big day! It was all just perfect :)

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“Wonderfull”

★★★★★

written by Sarah112 on 19/09/2011

Having read the reviews on this page it seems to me these people must be very hard to please! Have you ever heard of the word BRIDEZILLAS! My experience was very different!!! It was great, myself and my 2 sisters and 5 friends of mine have all bought our dresses from Aristocrats over the past few years and would say this is definitley the best shop in chester, the staff have a lovely manner of dealing with you and were more than helpfull. The selection of dresses is great and the cost is also very good, all I can suggest is to go there yourself.

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“Aristocrats of Chester -You made my dream wedding come...”

★★★★★

written by on 18/09/2011

Aristocrats of Chester was recommended to me by a friend to whom I am truly grateful. Their range of dresses didn't disappoint and the service provided by their staff was exemplary. I found my perfect Maggie Sottero gown (and at a fantastic price!) having been offered some professional advice from both younger and older members of staff on styles, shape, colour, fabric etc. We had numerous visits to the shop for fittings and were always greeted with a smile and warm welcome. The attention to detail was quite something. On my final fitting, time was spent showing my mum how to put me into my dress for my big day. Nothing is too much trouble for these lovely ladies! I will most definitely be recommending this quaint little shop to family and friends. Thank you Aristocrats!

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“I went around all the shops in chester and even more!...”

★★★★★

written by on 21/01/2011

I went around all the shops in chester and even more! I found Aristocrats to be the best shop I visited, I bought my wedding dress here for a great price, I then bought my 6 bridesmaid dresses which all fit perfect and then we found a lovely outfit for my mum. I had a great wedding day and we all thoroughly enjoyed our experience at Aristocrats!I am now looking forward to going back for my sisters wedding dress :)

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“I had an appointment at Aristocrats after visiting 3...”

★★★★★

written by on 09/01/2011

I had an appointment at Aristocrats after visiting 3 other bridals shops previously. The shop has some gorgeous dresses and I feel they are reasonably priced compared to the other shops we visited. I was served by Jayne who was fantastic! She took lots of time assisting me, giving me ideas and trying dresses and accessories I hadn't thought of. In the end I bought an amazing reduced priced dress from her after expecting to spend a whole lot more to find the perfect dress before this appointment, I couldn't be happier!

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“I bought my dress from Aristocrats last September and...”

★★★★★

written by on 17/02/2010

I bought my dress from Aristocrats last September and found them to be fantastic! I would definitely recommend this bridal shop!

It was the first day I started to look for my dress and hadn't made an appointment, but they were very welcoming. I liked that they let me look around their selection of dresses on my own first and pull out the ones I wanted to try on. They then took the dresses I had chosen into the changing room for me to try on.

Pippa helped me into the dresses, she was very professional and laced the back of my dress up just like it would be on my wedding day so I could see the full effect. She also helped me choose a veil that would complement my dress. I was in the shop for over 2 hours deciding between 2 dresses and they didn't rush me at all!

I was so impressed with their service that I also bought my bridesmaid dresses from them too.

I can honestly say that they went out of their way to make sure I chose the right dresses for my wedding day.



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“Had made an appointment with Aristocrats so was seen...”

★★★★★

written by on 28/08/2009

Had made an appointment with Aristocrats so was seen straight away. Was given time to pull dresses I liked out and then tried each on with loads of help and honest advice from the assistant. Was encouraged to re-try favourites. Bought a dress from the sale range, with a huge discount, but because it was my favourite, not because of the price! The assistant agreed it was the right choice. Next fitting etc explained clearly. Left really impressed and happy. So far ... perfect.

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“ABSOLUTLEY FABULOUS! Aristocrats of Chester helped me...”

★★★★★

written by on 11/08/2009

ABSOLUTLEY FABULOUS! Aristocrats of Chester helped me find my dream dress, the shop was beautiful and busy with customers i felt like a princess and the experience fulfilled every expectation i could have wished for, i would recomend anybody to visit Aristocrats of chester x Highly recomended x

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“The staff here were very helpful, plus i found the...”

★★★★★

written by on 23/05/2009

The staff here were very helpful, plus i found the dresses show stopping.
I loved the layout of the shop, beautiful! I bought a lovely dress from here!
Aristocrats of Chester is so unique and beautiful!

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