Bradgate Brides, Anstey, Leics Reviews

Click here if this is your business
★★★★☆
3.5 / 5
65% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
Bradgate Brides, Anstey, Leics - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

Latest Reviews

★☆☆☆☆

“Nothing to fit my size ”

Written on: 12/05/2017

Absolutely disgusted. ..I visited on Saturday 6th May and being a large lady with curves I was shown some dresses very abruptly and told there was nothing for my size...by a women. .I was not happy to say the least. Another person took over after the mumblings in the back ground by who I can only assume were the owner's? ? Well another lady took over and thank you..she saved the appointment. I did say I would not facebook it as a review and to directly complain..but feel it is in my right to… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★☆☆☆

“Reception from hell”

Written on: 18/01/2017 by Haysgx391 (1 review written)

The shop is great but not on the Saturday we visited 14th January 2017 Receptionist with a sour face and dreadful dress sense is not what you would expect in a bridal boutique . absolutely awful presence and knows nothing about what's going on.?? We have been before and met by a lady and on this basis we carried on with our appointment thinking it was an off day ? Our appointment with the lady..who on our previous visit made us at ease.. We made our decision to buy and enjoy our experience… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
★★★★☆

“A great find”

Written on: 16/10/2015 by leadingladyatmine (1 review written)

Great service...first and foremost, I had not made an appointment beforehand as recommended but I took a chance. .turned up and the bridal shop was busy. That's a good point for the shop but not if you're waiting or rushing to be somewhere else?.I was flexible and was I so lucky... I found the staff accommodating and friendly towards myself by walking in for advice as sometimes you do a spur of the moment thing and that's the best thing I had done.. The lady on reception made me feel wanted… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“excellent bridal shop”

Written on: 01/06/2015 by keythorpe (1 review written)

This is an excellant shop,the staff are very helpful and friendly. The range of gowns is outstanding, nothing is to much trouble.I would recommend this to everyone… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Rude management complete put off to buy a wedding dress ”

Written on: 17/04/2015 by cassyr (1 review written)

When I came to look around the dressers I actually found the manager of the shop very rude and felt she spoke to her staff member's in such vile manner with little respect. I found the wedding dresses and accessories beautiful but very over priced and the mangers manner was absolutely disgusting which was a complete put off. I would not want to buy a dress from her due to her lack of respect for customers and her staff… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“friendly and flexible”

Written on: 26/03/2015 by MiraHouse231 (1 review written)

Having bought my dress and 3 bridesmaids dresses from Bradgate brides, I couldn't recommend them enough. The whole team (I met 5 of them) were very friendly and helpful. During my first visit (with my sister & mother) they were patient while I tried on what felt like every dress in the shop (some twice!) whilst offering helpful suggestions (and cups of tea) along the way. I couldn't decide at the time and no pressure was placed on me to buy unlike in some other shops. Once I decided on a dress… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Dreadful Assistants”

Written on: 23/03/2015 by Happyshore (1 review written)

I called into this shop with my daughter who is getting married next year. The first dress she tried on was much too tight, and she told the assistants this. "Oh you'll lose weight" said one assistant. "Of course you will" said the other. When my daughter showed me the back of the dress I pointed to VPL. The assistants looked annoyed and started speaking louder to my daughter, to drown me out. I do understand that is the job of these ladies to sell wedding dresses and if every prospective bride… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Incredible service ”

Written on: 07/09/2014 by Gibson37 (1 review written)

The team at Bradgate brides are incredible. They rescued me in my hour of need after I was let down by another bridal boutique in Leicestershire - 3 weeks before my wedding I didn't have a dress. I was very distressed when I entered the boutique. I was greeted by the caring and sympathetic team who did everything in their powers to find me a suitable dress. The dress the team helped me find was my dream dress, and certainly not a compromise given my situation. So many of the team helped me, but… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“sizzling”

Written on: 30/08/2014 by SandraConnolly (1 review written)

Absolutely rubbish shop ..been on a lot of review sites and gave it a vvisit superb stylists and look after you ...customer friendly not ..pretentious staff looking to sell that's all they do .The owner I think ? is very dismissive and thinks she knows it all I should have had tbe other lady..laughing joking and making it seem enjoyable my experience was horrible… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Makes dreams come true!”

Written on: 20/06/2014 by Claire140614 (1 review written)

Fantastic and most professional bridal shop. Entire team manage to make every bride feel special and are always so enthusiastic. My dress had to be ordered from maggie sottero as was only one in the uk to try and they did this and also helped me try lots of styles. So helpful from start to finish and helped me find my blush dress! Couldn't recommend you a enough!! The shop is so pretty and they are very discreet and honest. Other shops had put pressure on me to order my dress super fast… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“better than others”

Written on: 04/05/2014 by Reynaldox1986 (1 review written)

I Have been a customer of bradgate brides with my daughters and niece's and friends and cannot recommend them highly enough. .I have noticed some not so good reviews but bad reviews are based on what's happened before ... raining to being stuck in traffic or the expectations. This bridal shop offers a great service from start to finish after numerous times we have been there .iwe do and others who complicate things ffor the special day ahead. Bradgate brides has great staff. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★☆☆

“Disappointing service”

Written on: 19/02/2014

I was really disappointed with the service I received at Bradgate Brides having been recommended this bridal salon by so many friends. The didn't have a single dress in my size ... not one so I had no idea how a dress would really look on me. The assistant didn't bother to pick out more than four dresses for me to try and didn't give me any ideas of what would look good on me. There also isn't enough room for you to be able to look in the mirror and see the full dress without it leaning up… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Excellent service.”

Written on: 28/03/2013

I live in London and visited so many different bridal stores in London and in Surrey. I found most bridal stores to be either very snobbish or fake where they were just keen to sell the dress and even rushed me to make a decision on the first day I tried the dresses on. I came across Bradgate brides online as they had a dress I really wanted to buy and once calling them up, I decided straight away that I would drive over 2 hours to visit the store as the lady was so friendly and… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“My review on Bradgate brides”

Written on: 15/12/2012

I had done some home work online before visiting a number of shops in the Leicestershire area and was a little apprehensive of visiting Bradgate Brides due to the average review score given. There is nothing average about their store or service, I was looked after from the moment I set foot in the store, I felt relaxed and enjoyed looking though the many dresses available. I came back to the store a few weeks later and placed my order which came in on time. A final thank you to all the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Brilliant!”

Written on: 15/11/2012 by Abi1234 (1 review written)

I went into Bradgate Brides with a dress in mind, Jo picked out the exact dress I had in mind without me telling her what I was looking for, she picked all the accessories to match! It was only the second shop I had been to but Jo was so helpful I knew I had found the dress! She was so helpful and wonderful at her job!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“A beautiful shop”

Written on: 06/09/2012 by LauraGoudie (1 review written)

I bought my wedding dress from Bradgate brides for my wedding in August. It's a lovely shop and staff are all very friendly. One member of staff, Jo, picked me out my perfect wedding dress and I never would have chosen it myself but once she suggested I try it on I completely fell in love with it and bought it straight away. I had many fittings, I took my family and bridesmaid along and we were always made welcome. I even changed my mind about my hair peice and exchanged it with no problem… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Cant fault them”

Written on: 31/08/2012

I'm not sure these people are talking about the same shop??? I visited a few months ago and compared to the other bridal shops I'd visited in the area, this was by far the best. The ladies there were friendly, knowledgeable, found me the perfect gown and at a great price too. My husband even got his suits hired from there too. Keep up the good work ladies, you made our special day perfect!! I wouldn't hesitate to recommend you… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“robbers”

Written on: 12/08/2012

my daughter went to this shop chose the dress she wanted and left a deposit of £528 ,sadly her wedding fell through, although the dress was not ordered she ask for the deposit to be returned only to be told they would not refund any monies only give credit notes after a year went by we had no reponse from the shop and the manager refused to speak to us we did eventualy get half the money but only threating them with court proceedings because of the cercomstances we decided to cut our losses… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Susannewilkie's Comment

Written on: 28/08/2012

This particular bride came into our salon more than two years before her wedding date even after advising her it was too early. She insisted on trying on and fell in love with a gown. We correctly advised her that it would be discontinued within the next 12 months and she went away and returned with her parents who also loved the gown. They decided to place a 50% deposit to hold the price and to enable her to come back for a remeasure and we were to contact her beforehand if it was discontinued earlier so we could measure and place the order. We do this for the benefit of our brides as some also wish to pay by installements . Please note that If brides are not certain of dates,or measurements due to weight loss etc, gowns should definately not be tried on in any professional salon until 12 months before any wedding date unless they are prepared to place a deposit. Please note that many salons do not allow brides to try on 2 years beforehand and do not contact brides to inform them that any particular gown is being discontinued without a firm deposit. In this instance,many calls were made to arrange a remeasure and no contact was made in return. Eventually we were told of the wedding cancellation and it was advised that the deposit could be utilised within 12 months in full. Six months later we heard from the purchaser asking for the whole amount back. Our terms of business clearly state that only a percentage of the deposit is paid back if the gown is not yet ordered due to the fact that no charge has been made for any appointments and is dependent on the amount of time utilised with a one to one stylist and office procedures.. Please imagine runnng a shop where you spend 4 to 6 hours with a customer , they really wish to have a gown , you do all the work then they change their mind 12 months later? There would not be any bridal salons left in the country to serve all you FAB brides and no where for you to come and select your STUNNING wedding gowns!!! In this instance we gave her back 50% of her deposit willingly and not through court proceedings. These are Trading Standards guidelines wich we abide by. A deposit is there for a reason, to show that the purchaser wishes to order a particular gown and that they are serious about comitting to this choice. I do not know of any shop that you can spend time in, make your selection, place your deposit and then 12 months later ask for your deposit back! VALUE FOR MONEY...? Just ask to see our 10 fullbooks of thank you cards from happy brides..
SUSANNE WILKIE. CUSTOMER SERVICE DIRECTOR

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 1 Comment
★☆☆☆☆

“ripped off”

Written on: 28/06/2012

a word of caution dont leave a deposit untill your ready for measuring iff any thing goes wrong you wont get your money back in full i made the mistake and lost nearly £300s the y left my daughter in tears with their ruthless ways personly i would give them a miss… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“My problem sorted out and i was so worried!”

Written on: 05/03/2012

I ordered my gown from BRADGATE brides as my sister had bought her gown there 3 years ago and was very happy. My stylist was florie and she was very nice, knowledgeable and made us a coffee! After trying on gowns that florie suggested as she,d had a chat with me and found out what I liked, I found a stunning fishtail all lace that looked incredible and made mum cry. Anyway, I found out I was pregnant about two months after I'd ordered the gown and was so worried that I would look awful in my… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
overview