Mags Direct Reviews - www.magsdirect.co.uk

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Latest Reviews

★☆☆☆☆

“Charged me THREE times for 1 subscription ”

Written on: 07/01/2022 by Ninja.counsellor (1 review written)

Took out a gift subscription for Ideal Home magazine for my mum. The first year was without problem... Then I received a letter saying my debit card had expired (which it had, to be fair.) So I rang customer services to update my card and while on the phone they said did I want to make the payment for the upcoming subscription year, which I did (£36.98) Unbeknownst to me, a couple of weeks later they took out a direct debit from my account, a further £36.98 which I only spotted when looking… Read Full Review

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★☆☆☆☆

“AVOID AVOID AVOID !”

Written on: 16/12/2020 by PaulaMilburn (1 review written)

It is a struggle to find anyone that has had a good experience with Magazines Direct. Visit any review site and it is full of comments from unhappy customers who have been let down by this company. I ordered a 12 month subscription to Homes & Gardens Magazine in May 2020 and 7 months later still have not received a single magazine. Far from being helpful Customer Services have wasted my time by requesting the same information over and over. Don't waste your time and money with this company… Read Full Review

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★☆☆☆☆

“sending gift to my address..”

Written on: 13/06/2013

nightmare!! have called three time to have the magazines sent to the right address!! each time they assure me that the details have been updated.. will be interesting to see if this materialises in July 7 months in… Read Full Review

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★☆☆☆☆

“trapper ”

Written on: 14/03/2013

TERRIBLE SERVICE AFTER 3 MONTHS NO MAGAZINE AND WHEN WE CALL IN NOONE CAN FIND THE ORDER.. WE HAVE THE PROOF IT HAS BOON PAID FOR IN OCTOBER OF LAST YEAR!!! ALO WHEN I CALL I GET A GENTLEMAN THAT DOESN'T SPEAK ENGLISH VERY GOOD SO I HAVE TO REPEAT .. ALSO YOUR AUTOMATED SYSTEM IS LOUSY. I LIKE TO TALK TO AN ENGLISH SPEAKING AMERICAN… Read Full Review

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★☆☆☆☆

“Terrible company - just buy from your local newsagent”

Written on: 27/02/2013

I was purchased a 3 month subscription for Christmas by my brother on 19th December 2012 & received an automated email congratulating me that I had received a subscription for the magazine I should receive my first copy in 6-8 weeks. 8 weeks later - still nothing so I gave them a call. I was told that they had no details about me whatsoever only my brothers details & the payment hadn't been taken. Apologies were made , my address taken & was told that I would receive back issues as a good will… Read Full Review

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★☆☆☆☆

“Terrible, no service yet. ”

Written on: 08/09/2011 by inrhythm (1 review written)

I ordered monthly sub for 2 magazines..back in april. Its september now..and no response to my emails and no luck on the magazines. Pathetic service and good luck on getting any agent on the phone. It keeps saying someone will be with you shortly. Waste of money… Read Full Review

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★★★★★

“I ordered All You Magazine from Mags Direct on June 9,...”

Written on: 01/09/2009

I ordered All You Magazine from Mags Direct on June 9, 2009. They made it clear in ordering that it would take 8-12 weeks until I receive my first copy. On July 8, I receivled an email follow-up letting me know that my order was processed successfully and the magazine subscription was transmitted to the publisher. Again I was reminded that it would 8-12 weeks from date of purchase. On August 27, I received my first issue of All You… Read Full Review

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☆☆☆☆☆

“Magsdirect.com is awful. I ordered a subscription in...”

Written on: 14/07/2009 by 95bandit (1 review written)

Magsdirect.com is awful. I ordered a subscription in Feb. and I still (5 MO. LATER) haven't received a single copy. Their customer service is non existent, just a stupid automated loop that gets you no where. I guess I paid to learn a lesson about getting robbed online, never use this company. They lure people in with cheap prices, knowing that most of us can cope with getting $25-30 stolen… Read Full Review

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☆☆☆☆☆

“I ordered the chocolatier magazine subscription...”

Written on: 05/06/2009

I ordered the chocolatier magazine subscription 2-7-09. I have called Mags Direct only to receive a recording saying they would get back with me. Well today is 6-4-09 close to 4 months later never a returned call! They sure cashed my check right away though! I… Read Full Review

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☆☆☆☆☆

“Mags Direct charged my credit card twice and only...”

Written on: 08/01/2009 by OOKISMETOO (1 review written)

Mags Direct charged my credit card twice and only refunded me once...The problem was they no longer had the magazine I wanted so they said they would credit me back...This was in September and I'm still battling with them to credit me the other 89 dollars. They say they credited me both times even when I sent them a copy of my bank statement… Read Full Review

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☆☆☆☆☆

“I own a business. On June 9th 2007, I ordered 12...”

Written on: 22/01/2008

I own a business. On June 9th 2007, I ordered 12 magazine subscriptions from magsdirect.com. What a mistake!

As of the end of October 2007, I still had not received four of the magazine subscriptions. I called the 800# and talked to a member of staff. She looked up each subscription individually and explained to me that it is the fault of the publishing house that we never received our magazines. She said that her company sent out the subscription requests to the publishers, and from… Read Full Review

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★☆☆☆☆

“Mags Direct advertised a magazine subscription for 10...”

Written on: 19/11/2007 by geraldmoore (1 review written)

Mags Direct advertised a magazine subscription for 10 issues. When the subscription was processed it was only for 6 issues. The website said it was the publishers problem, not theirs. I guess the good news is that they at least processed the order. I will look elsewhere for doing online magazine website purchases in future… Read Full Review

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