Smart Gift Solutions www.smartgiftsolutions.co.uk

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★★★☆☆
3.4
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59.0% of users recommend this
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“Unable to provide a VAT receipt!”

★★★☆☆

written by Tex1 on 04/12/2013

Placed our order in August as a gift for the birth of a baby for one of our employees. Requested a VAT receipt but did not get one. Have since tried to call( but always an automated message)and emailed 3 more times but not even the courtesy of a reply. I would of though a company like this would of been used to corporate orders and that a VAT receipt would of been the norm. December now and had a few more attempts at getting a response but no joy. I will not be using them again as the level of customer care is non existent and they and they are un-contactable.

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Petesmithuk's Response to Tex1's Review

Written on: 17/12/2013

Agree with you. The customer service is non-existent!

My order did not arrive, even though I waited a month. I've just lost my money.

I tried to contact the Manageress several times, using a variety of means, and she did not get back to me.

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