What an awful machine, a complete waste of money and time. Never again. Machine fails to spray water. Very very difficult to access the parts that needed de-clogging (as per youtube video), the heater is in the base and not the handle as the video shows. It worked the first few times but that was it and the machine was out of warranty.

Well ive been useing my proheat 4 2or3 years(used at least once a month) now and had no problems at all:)if you clean it right and treat it right it IS A GREAT cleaner.I even do my friends carpets for them and there amazed at the results..I can only assume you peps complaining dont know how to treat a quality machine:))and i use the cheapest solotions i can find:)

Had the BISSELL 9400 E for just over a year have paid for insurance twice now...has only ever worked once, suction never seems to work, been repaired twice each time we get it repaired it comes back to us not working!! Switched it on yesterday and it blew up. Really annoyed and disgusted with it and bissell...all in all a waste of around £400 including insurance.

This machine total rubbish - it sounded great so I paid nearly £300 for it and have just tried to use it for the 3rd time only and the cleaning fluid doesn't come out etc. What a waste of my morning.
Complete and utter rubbish!
DONT EVER BUY ONE!

I bought a Bissell instead of a Vax due to the name, proved wrong with this, haven't had the problems with the spray as I usually rinse through with water at the end, the vac on it comes and goes as and when it wants, my brushes don't work now, stripped it down and can see nothing wrong belts everything looks fine, getting a professional in in future, not worth the time/hassle.

i have a bissel steam cleaner and have figured out the no spray problem that repair shops cant do -this repair is for after other easy things have been checked ie clogged nozzels and a blocked heater block broken belt-the problem is there is 2 hoses that run up to the heater block they run thru the handle and down to the tank/pump -the problem is the hoses get kinked behind the wheel on the left side of machine-the machine has to be taken apart and the 2 hoses rerouted to the heater block bypassing the wheel route. to do this i drilled a hole in the bottom of the base behind where tank goes and drilled hole in handle assem to route new hoses. you will have to buy new lengths of hose 5 bucks at harware store.leave slack in new hoses so handle will move freely when moved up and down.replace one hose at a time so you dont confuse where they go .the new hose routings are seen when all put together maybe not a factory look but it fixes the no spray problem.hope this helps takes about 2 hours to do if mechanicly inclined.p.s. clean heater block while you have this apart.

Totally agree with other reviews. Spray on the Bissell 9400E Proheat Select has stopped working even after trying all the trouble shooting suggestions. Would cost £85.00 to fix. Never again and very very disappointed

I bought my Bissell 9400E Proheat Select 2X secondhand from Secondhandheaven.co.uk for £100 and the guy there told me that it had been sold to them with the same problem that others here are having. He told me that I must rinse through after use or the spray nozzles block-up, I didn't and guess what, it did. I took it back to him and he repaired it for me .. He did it whilst I was there and it took about 15 minutes..

OMG--I too have used my Bissell 9400E Proheat Select twice before, and now it does not work! I bought it 10 months ago--this is my 3rd use and only the upholustry cleaner will work---does nort spray floor or carpet at all. Not worht the $250 I paid!

I agree with the others... don't buy... i also thought bissel was suppose to be a good product.. WRONG. I think I payed 250 for mine... It would have been cheeper to have paid someone...

How do you review something that costs $200 and only works 2x? Of course, I have now had the Bissell 9400E Proheat Select 2X a year and on my 3rd cleaning and the sprayer doesn't work. It does clean the heck out of a carpet but for that much money and only 2 clean carpets, not good. So, I paid $100 each for 2 cleanings which I could've gotten a professional to do and sat on the couch and watched!

It is frustrating to clean a carpet with the hand tool when I invested in the Bissell 9400E that was meant to be taking the hard work out of cleaning the carpet! Not working at moment the soap and water solution not coming out. Only used it a couple of times.

Overall the Bissell 9400E Proheat Select 2X was a disappointment. Cleaning solution for this vacuum cleaner is also about $25 a bottle. Too costly to operate and too much of a hassle when it does not spray.