written by Berryrj1957 on 29/01/2020
After a technical problem they had over Christmas I lost a lot of business I could not log in. Today I opened 1 email and to my horror have now lost all past emails. I need to contact them urgently but never get a reply from my emails to them What sort of business is this customer service 0%
written by marksenior_64 on 08/07/2019
Having just re-newed the subscription 2 months ago(beguining of May) and still having on going issues, we have found it very difficult to contact the administrator over this period. We have tried Phone Calls and Emails. But no reponse. We are constantly being kicked out of the site having only layed the screen page dorment for 30 mins. The over-all feeling is we have not been given what has been promised and makes things worse when there is no written or spoken response.
written by on 17/05/2011
great cheap email provider but the worst customer support ever.
I am still waiting 3 months on for a reply to a question i asked and a requested phone call
written by on 23/04/2010
I am having the same proble with ukmail exchange, I haven't been able to access my mail for over 10 days!
Jon B
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We will email your when your answer is on the site
Once we've checked over your answer we will put it live on the site so others can gain from your experience. We rely on members like you to sustain our vibrant community so thanks again, we couldn't do it without you.
We will email your when your answer is on the site
As rated by our community of reviewers
Guest's Comment
Written on: 21/03/2012
I agree almost totally with this comment. The mail works OK (some addressees have difficulty accessing messages) but, and it is a very big but, their customer support is verging on the non-existant. They simply ignore emails.....