Performance Direct Motorcycle Insurance Reviews

★★☆☆☆
1.7 / 5
17% of users recommend this
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Media Gallery for Performance Direct Motorcycle Insurance

Performance Direct Motorcycle Insurance

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Latest Reviews

★★☆☆☆

“Poor Service”

Written on: 16/09/2017 by MiltonBall323 (1 review written)

Purchased insurance TPFT for a 125cc bike, 6 months later changed bike/ Phoned Performance Direct who instructed me that the cheapest they could do was actually much more than what I could get elsewhere, and that was for fully comp. In the end I had to just cancel the policy and loose what had already paid for the next 6 months. I thought this to be totally unreasonable… Read Full Review

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★☆☆☆☆

“Error-strewn processes, sneaky website, dire call centre”

Written on: 21/11/2016 by 210Velez (1 review written)

Performance Direct mis-transcribed various details which I had entered via compare the market, including substituting my home address for the address the motorbike was to be kept at. Their Ryanair-style website, lots of big flashing options to buy extras but key details concealed as far as legally possible, then concealed this and a string of other transcription errors from me whilst I confirmed the transaction. When the mandatory call came in from their call centre the background noise was… Read Full Review

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★★★★★

“very good!”

Written on: 07/11/2016 by harryjones123 (2 reviews written)

I heard about grove and dean from a friend and am very impressed with all aspects of their company. There's employees are friendly and really know there stuff which surprised me as i would usually dread renewing insurance due to the hassles of countless phone calls and form-filling.would definitely recommend to anyone looking for cheap rices and good service. … Read Full Review

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★★★★★

“Good for bike insurance!”

Written on: 31/10/2016 by Alessandram164 (1 review written)

Needed insurance for my r1 and couldn't find a good price until I came across performance direct and saved myself a fortune! The whole process was quick and easy and the add ons were cheap so I'm fully covered… Read Full Review

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★☆☆☆☆

“BROKER PERFORMANCE DIRECT/GROVE & DEAN”

Written on: 14/11/2015 by EmeryHumphrey389 (1 review written)

I just recently had my insurance canceled after 5 months spent by them because their marker policy wouldn't cover my new address and new bike.Yet a week later i got a quote from them on a marker policy for my new address and new bike! These Brokers are bad and they know it because they won't send me the quotation and keep stating they never quoted me. The quote was for £600+ this is 3 times the price i paid for a policy i got elsewhere and it doesn't include roadside recovery, leathers/helmet… Read Full Review

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★☆☆☆☆

“Absolute joke”

Written on: 15/07/2015 by Willoughbyoa163 (1 review written)

As all the other reviews state, they said that I had put my Information in wrong and charged me £40 so I could have it corrected. Otherwise my insurance would be cancelled for £55. Absolute joke, will definitely check reviews before purchase next time. … Read Full Review

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★☆☆☆☆

“I should have read thease reviews ”

Written on: 23/10/2013

I have just got a new dirt bike that I green lane and need some insurance on it as i ride it on short sections of roads so went for the cheapest quote on compare the Meerkat as you do. Thinking it was all insured I then received a phone call saying they needed to check some details so went through some questions, the answer's they said I had put down were different to the ones they had. They said I had put down bh234532 for my number plate but any one can see that's not a valid uk number and… Read Full Review

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★☆☆☆☆

“Car Insurance”

Written on: 23/08/2013

Appeared to be much cheaper than current insurer for a new car. Accepted quote and paid deposit. When accepting quote,advised Performance Direct that cover note required before collecting car the following day at 10.00am. Despite going over details twice on two separate calls and being promised an electronic copy of the policy and cover note that evening, nothing received. Made several calls requesting cover note first thing the following day. Kept waiting for 15 mins on one call. Eventually… Read Full Review

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★☆☆☆☆

“Arrogant and Obstructive”

Written on: 22/07/2013 by HorribleHenry (1 review written)

The worst ever brokers. Expect to wait for up to an hour each time you are redirected and do not believe the prices quoted they will increase by as much as 40% once they have your initial payment and you query where your documents are. Whoever you speak with will not be able to help and will redirect you for yet another 40-60 minute wait. If you want a motor policy and have two or three days to spend on the telephone at three to fours hours each time and don't mind the price getting hiked then… Read Full Review

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★☆☆☆☆

“Appaling deceitful insurance brokers!”

Written on: 11/05/2013 by igsz (2 reviews written)

Performance direct auto renew polices, having called to cancel my policy at renewal in 2012 which they did not do and I did not receive a refund they have tried it again 1 year later! On trying to resolve this matter, the staff are rude, ignorant and have no concept of customer service. No doubt they are use to ripping people off hence just talk over you on the phone. Avoid this company, there are plenty of good honest insurance brokers around who dont try take your money on the sly… Read Full Review

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★☆☆☆☆

“Wish I'd seen this site before”

Written on: 20/09/2012

Bought motorcycle insurance from them in a hurry last Friday, the site tells me I have to answer some legal questions before the certificate will be released, but in the interim I am covered. Five days later, I have rung them three times and emailed and still no phone call or insurance. I clearly interrupted the little git who aswered the phone's day off, a boy of few words but alot of attitude. I'm going to try and cancel and get my money back, I'm guessing this will cost. Haven't even got… Read Full Review

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★☆☆☆☆

“*****REFERENCES WITH PERFORMANCE DIRECT INSURANCE*****”

Written on: 01/09/2012

Hi, just want to write experience with Performance direct insurance. When I filled form for car insurance online I have paid deposit to them but I have done a ONE mistake and after 30 mins they called me, they were very rude to me and they cancelled my insurance because I have done a mistake. THEY CHARGED FOR THAT MISTAKE £60 ITS ONE WEEK AND I STILL HAVENT GOT ANY MONEY. Just wanted to tell you my experience with this company. I wouldnt recommend them anybody.Thank you Pete … Read Full Review

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★★☆☆☆

“changed price on calling up”

Written on: 05/04/2012

On the Tescocomplare website i filled in that i had smart water security on the bike and the quote came out at £305. on calling up they asked me if i had it data tagged, i said no i had smart water on the bike, this increased the premium by £40. thankfully it was an 0800 number so i didn't waste my money but did waste my time… Read Full Review

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★☆☆☆☆

“Terrible company to deal with, not impressed at all....”

Written on: 04/01/2011 by bcbooky (2 reviews written)

Terrible company to deal with, not impressed at all. They're based somewhere around Essex and are extremely rude and bad mannered from my experience.
Happy enough to take your money but when you need to amend something, big problems!

I spoke to two people; Initally to a woman because I wanted to change from a non performance car (1.6) to a smaller hatchback (1.2) and they would NOT allow it simply because it wasn't a performance car. I paid over 1200 GBP for it and had only 1.5 months to go on… Read Full Review

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★☆☆☆☆

“Performance Direct: Not sure if the person who dealt...”

Written on: 24/08/2009

Performance Direct: Not sure if the person who dealt with my policy was manipulative or just incompetent. But, first he sold me legal cover by saying that it will cost just five pounds extra and then after taking my payment and setting up the policy, informed me that legal cover actually added 25 pounds to my premium. I had specifically informed him about a previous claim (as you are required to disclose all claims on any vehicle in previous x years), he conveniently chose not to include that… Read Full Review

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★★★★☆

“I insured a CRM250 with Performance Direct Insurance...”

Written on: 06/03/2009

I insured a CRM250 with Performance Direct Insurance for £85 for the year, TPFT. The renewal was £75.60, which was great, first time I think i have ever seen a renewal be lower than the previous years.
Cost me more to swop the bike on the policy to a 2008 ER6N than it did to cancel the policy mid-term and take out a new policy, with them still being the cheapest!… Read Full Review

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★☆☆☆☆

“Not happy. ”

Written on: 20/09/2010

Not happy.
Just cancelled my policy after 6 months because of selling my motorcycle. Thought I may get back some of my £130, which I paid up front, for 12 months cover. Not a penny for me, the cancellation fee's took care of this. So when I asked the half wit on the phone "what if I was paying monthly?" they replied "then you would owe us money". So basically I would have to keep paying my policy for another 6 months to cover the cancellation fee's! RIP OFF!
I have always been refunded money… Read Full Review

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★☆☆☆☆

“I WAS QUOTED FOR A NEW MOTORCYCLE AND THEY ARE...”

Written on: 26/05/2010 by peterhardy (2 reviews written)

I WAS QUOTED FOR A NEW MOTORCYCLE AND THEY ARE ABSOLUTELY NOTHING SHORT OF CON MEN,THEY GIVE YOU A SUPERBLY LOW QUOTE,TAKE A LARGE DEPOSIT OFF YOU THEN RING YOU BACK WITHIN A COUPLE OF HOURS TO TELL YOU THAT THE QUOTE WILL ACTUALLY BE ALOT MORE ! THEN YOU CANCEL AND THEY WONT INSTANTLY REFUND YOUR CARD,I HAVE HAD TO FIGHT TOOTH AND NAIL TO GET MY CARD REFUNDED AND IN THE END HAD TO WAIT 28 DAYS AS THEY MADE ME WAIT WHILE THE PAYMENT SAT IN A PENDING STATE WHEN ALL THEY NEEDED TO DO WAS CANCEL… Read Full Review

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